Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84402 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 20, 2024 — Rated 9 out of 10 by Stacy Campbell Zerorez Phoenix
What do you like about our products and services?

Friendly customer service in the carpets look great!

Report a concern   January 20, 2024 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

Prompt, neat, thorough and well done.

Report a concern   January 20, 2024 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

Smells great ! Carpet is clean ! Josh was professional!

Report a concern   January 20, 2024 — Rated 10 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

Paul was great. Floor look fantastic!

Report a concern   January 20, 2024 — Rated 10 out of 10 by Greg Nauertz Zerorez Phoenix
What do you like about our products and services?

We absolutely loved Scott! He was timely, professional and very knowledgeable. He provides a great service and experience for us and we are sure you will have the same experience! Price was extremely fair!

Report a concern   January 20, 2024 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Carpet stays clean longer

Report a concern   January 20, 2024 — Rated 10 out of 10 by B.E. Zerorez Phoenix
What do you like about our products and services?

First your employee was on time. Ryan was very friendly. He was able to explain what
he was going to do and how he was going to do it.
He answered all of our questions. He was very polite.

He cleaned carpets in 2 bedrooms and their closets and 2 area rugs. All look much better.

We are very pleased with his work.

The Eppleys.

Report a concern   January 20, 2024 — Rated 10 out of 10 by Ricky Tipton Zerorez Phoenix
What do you like about our products and services?

Outstanding job on cleaning my tile!! Very professional and arrived on time. I will definitely recommend Zerorez to my friends and family.

Report a concern   January 20, 2024 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

I was amazed how well my "old" carpet cleaned up.

Report a concern   January 20, 2024 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   January 20, 2024 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

They are the BEST!

Report a concern   January 20, 2024 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Our representative from zerorez who did the cleaning, Derek was terrific. Great job, friendly and enthusiastic.

Report a concern   January 20, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Service was on time, efficient and the technician was polite and friendly.

Report a concern   January 20, 2024 — Rated 9 out of 10 by Stephen Rakoz Zerorez Phoenix
What do you like about our products and services?

Nice and clean, but still had to patch the corner going up the stairs that got torn up by the hose. Mine, but just another thing to repair before showing the unit. Even warned the tech to be careful. I guess some things just happen.

Report a concern   January 20, 2024 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

No chemicals, professional, thorough. Staff was very informative. I will request Alex for our next cleaning. He kept us informed every step of the way. Our floors, shower, granite and sectional looked like new. Very satisfied!!

Report a concern   January 20, 2024 — Rated 10 out of 10 by J.W.J.D.W. Zerorez Phoenix
What do you like about our products and services?

Great service. Always on time and very accommodating to our needs. Thank you for being there for us!

Report a concern   January 20, 2024 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

good personnel and good results

Report a concern   January 20, 2024 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

No chemicals.

Report a concern   January 19, 2024 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Great job, and very friendly.

Report a concern   January 19, 2024 — Rated 10 out of 10 by N.T. Zerorez Phoenix
What do you like about our products and services?

Easy to schedule. Professional service.

Report a concern   January 19, 2024 — Rated 5 out of 10 by T.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I called and spoke to the person booking the appt and I was inquiring about how I needed pet cleaner for the carpets due to puppy urine smell. The gentleman said the tech would be able to give me a cost upon arrival but failed to mention the cost per unit before hand and upon the tech arriving I was informed it would more than double the cost of the entire cleaning. Which I thought was crazy and they don’t tell you anything about cost until the tech is already at my house. I ended up not doing the cost of the pet cleaner which was the main reason I booked an appt.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Allyson Fenton Zerorez Phoenix
What do you like about our products and services?

Thorough, process went smoothly and the technician was great!!

Report a concern   January 19, 2024 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Our technician was thorough and professional!

Report a concern   January 19, 2024 — Rated 10 out of 10 by G.B. Zerorez Phoenix
What do you like about our products and services?

SERVICE TECNICIAN ,SCOTT , WAS EXCELLENT AND VERY PROFESSIONAL. THE EASE OF SETTING UP APPOINTMENT VERY SIMPLE AND FAST
THANK YOU

Report a concern   January 19, 2024 — Rated 10 out of 10 by K.W. Zerorez Phoenix
What do you like about our products and services?

Very thorough. The process is very clean. No mess is left behind. Our tech, Carly was great.

Report a concern   January 19, 2024 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

Polite prompt

Report a concern   January 19, 2024 — Rated 9 out of 10 by C.A. Zerorez Phoenix
What do you like about our products and services?

Friendly technicians and the carpet is soft after cleaning.

Report a concern   January 19, 2024 — Rated 10 out of 10 by Verne Marler Zerorez Phoenix
What do you like about our products and services?

Colton was pleasant to work with and very knowledgeable. He and his partner worked efficiently, and the carpets look fine after the treatment.

Report a concern   January 19, 2024 — Rated 0 out of 10 by J.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They had a machine malfunction and filled my entire house with Co2. Terrible experience. I was supposed to hear from the supervisor and I never heard back. I don’t recommend

Report a concern   January 19, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

I had several soiled and worn areas on my carpeting and the technician (Ryan) did an excellent job of treating them. The result was beautiful and no residue! The online booking system was easy to use and the customer service far exceeded my expectations. Would definitely use Zerorez again.


Privacy Policy