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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Many appointment times available. Showed up on time. Friendly hardworking technician. Did a great job!
The carpets looked great when everything was done and they were still wet; however, I paid for a deodorizing treatment for one room where our dogs had a few potty issues. Once everything dried, the smell came back and was worse than before. Guessing the "cleaning" process unearthed some of our pet issues which is why we had the carpets cleaned in the first place. Disappointed with the result once things dried. Otherwise, the gentleman who did the cleaning was very nice and professional.
Matt was great! Wonderful service received and took time to explain each step and invited me to watch the process!
Excellent service and the floors look brand new. Highly recommend!
It all works, very well
There isn’t any chemicals used. The carpet dries quicker.
Cody did a fabulous job and seems to love what he does. Our carpets look awesome and I will be scheduling Cody for the next visit.
All zerorez products and services have always been great. Been using them for years. Always very professional and courteous.
did our 40' motorhome and did a fine job, thank you
The techs were on time, friendly and professional plus they did a great job!!!
great job
The prompt service. The service tech was on time and professional.
No thank you.
Your process didn't get the grout clean. I had it cleaned once before by a regular carpet cleaning company and they got it cleaner and whiter. You just wanted me to spend another $300. to have it colored.
Excellent service. They go above and beyond what is expected. After cleaning the colors in my rug were so much brighter! Very happy with this company.
The guy that came out was awesome I hope I get them again next time !!
Technician was very thorough
Our service rep was very courteous and helpful. He did a very thorough job. We had an older dog who used to have accidents in the house before she died. This prompted my other dog to start lifting his leg on furniture and carpets in an effort to cover her scent. We wanted to make sure to get out the urine smell. He used a black light to help show us the spots that we had missed during our previous clean-up efforts. The house smells much better so far. Hopefully it will last!
Joshua was very helpful and explained the process thoroughly. He answered all my questions-great technician!
Lower your prices
Our service technician Ryan was great. He spent time making sure we discussed the areas of concern that needed cleaning. He also let us know what type of products he would be using and was meticulous about the entire cleaning process. . The floors and carpet turned out great. I would highly recommend Zerorez.
great service
Fast, excellent service. Information shared well. Care taken in the house. Clean feeling carpets (not crispy or sticky). Have used you before, would do so again.
Friendly service and carpets look great afterwards
I am pleased with e result The girl who did it was very good.great job
Ramon was great!!
Would definitely use zerorez again!!
Technician was great
The tech did an amazing job. Very informative and professional
Brian was great in letting us know all of the different options we had in order to get the pet odor out of our carpet. We are very happy with how it turned out!
Alex, our technician, did a Fantastic Job cleaning our carpets, they look wonderful, and he advised us of ways to deal with stains and odors!! The Zerorez System they use really works!! Thank you again Alex for renewing our 22 year old carpets and area rugs!!