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based on 84408 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I don't know, I was not there, but it seems Brady was only there for about an 1.5 hr and this was a large house. It did not look the greatest, but maybe it is my cheap carpet. I should have stayed and paid attention to what was going on. Next time I will remain at the house and watch the process.
Wonderful and knowledgeable. Friendly and quick with their services.
The young man was very prompt and did a great job. He was very efficient and did make sure he left my home as he found it.7
The gentlemen who came was nice, clean, wonderful. Did a great job
I recommend them all the time to my clients. I am a business owner also. i like the idea of Zerorez being a home grown business. Great!!! Would recommend to anyone needing great service.
The communication was poor, when I called they said it was 43 a room and if we wanted the odor removal it would be 70$ extra when the tech came out he said it would be 70$ a gallon and that we would need more then 1 gallon. At this time I was not expecting to pay over what I was quoted. Definitely disappointed coming from a company that is so highly valued.
Ease of scheduling, getting service on short notice, personable technician, and clean carpet.
We used Zerorez to clean our carpets in the past. We were pleased with their work, so we naturally decided to use them again to clean our upholstery. Our technician was professional, knowledgeable and personable. Our furniture looks brand new and we love the results!
Great service no price gauging
Love Zerorez!! Very friendly from the scheduler to the actual cleaner. You all care about the customer. Scarlett
Professional
Zerorez is the only company I trust to clean my carpet and rugs. My carpets are always clean and soft with no leftover residue. The technician is on time, polite, and explains the process so you know what to expect. I also have a couple of area rugs needing cleaning and the technician will price these for me prior to cleaning so there is never a surprise. Zerorez is my go to for cleaning!!
You did a great job cleaning my carpets, in and out in about an hour, took care of protecting walls and corners where hoses passed through the house. Explained the cleaning process and showed me the ares he was cleaning so I’d see the difference.
Very satisfied overall!
Fair price, excellent results, prompt, professional service, clean-cut and polite technician
What a great job your representative did on my carpet and grout. Thank you. Sharron Wallace
The technician was knowledgeable and professional. My carpet carpet looks great!
Our carpet cleaner was very kind and informative. Our carpets smell and look like new! The process was quick and it was easy to schedule online.
Great customer service. Quick appointment. Great service
Super friendly, and great work!
I would highly recommend Zerorez to everyone because I feel they are the very best company and would not ever hesitate to call them when my carpet requires cleaning. Also
Ryan Stevens was outstanding at performing the cleaning for my small area and I was amazed!
As for the products, they are the very best a company could possibly use in the process.
Thank you for the excellent work and also for the confidence I have in Zerorez.
Name removed
Thomas explained everything very friendly super communicative and answered all our questions. The services I give a 10 I had our LR and BR shampooed both carpets came out impeccable. Thank you zerorez Phoenix for your services
Luis was prompt, communicated, and was very freindly and fast. He did a great job on our carpet. Our carpet is very old, but he made it look great. He explained everything and was professional and courteous. I will request Luis Again. Thank you!
Always professional and on time. Also appreciate no hidden extra fees.
Very happy with the service received
Used service before
Simple and quick.
Rob, our technician, came on time, got right to work. He was careful to place bumpers at our corners. He did an amazing job and our 18 year old carpet and tile look brand new! Thx Rob and zeroez!
The work and communication was great.
It's expensive.
Excellent Service
Ryan did a wonderful job.. I would definitely recommend you to other people.
Dried fast, bright colors. Great job.