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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It was great!
Our technician was incredible! He was extremely knowledgable, friendly, professional, and got the job done! Our carpets look brand new and we will always use Zerorez from now on! Thank you!
Very nice people and do great work my carpet looks great
We are fairly pleased. The measuring and quoting process took over an hour. Lots of up and back discussion between the tech, us and dispatch about the pricing/discounts etc. once we agreed on a price, the invoice was much higher and again more discussion about the discrepancy. Nice guy but just took too long to figure out a price. We also noticed some residue type smears and spots in a few areas after the tech left. Just didn’t seem as spotless as we were hoping.
Jeff did a very thorough job.
Maurice was able to take out a wine stain from my carpet!
Service Technician was helpful and knowledgeable
Was absolutely great . Technition was knowledgeable about product questions, diligent about safety and overall a fantastic quick experience. 10 out of 10 reccomend
Technician arrived early-bonus! He took the time to show us areas of concern and addressed them accordingly. Tile floors turned out great! Very happy customer!
Great service, very professional and courteous. Carpet looks great!
Tech was friendly and knowledgeable. Carpets don’t feel crusty and they dry relatively quickly.
My floors and carpets are perfect- Thanks to my tech CODY
On time, efficient and thorough. Thank you!
Very friendly and likeable worker. He did a wonderful job on our carpets
My service was great. The gentleman was very polite. The carpet looked great. I’m very satisfied, and I will use you again in the future. Thank you again.
Quick response, professional service!
Wonderful service. Our technician was professional and did a great job. Thanks Zerorez!
Great service, got all the stains out!!
Excellent service, clean, professional and efficient
The young man who provided the service was dressed as a professional and acted like one. Knew the services provided and went about the job competently. The carpets looked great. I am a satisfied, repeat customer.
I had an area in the Master Bedroom where is scratched up the bottom side of my bed but was not bad and possibly some scratches on the side as well. The sides I'm not sure if they were there before and missed those but they are noticable. I was expecting the tile grout lines to come out cleaner than they did after everything was dried. Not sure if when i initially grouted that the grout was darker when mixing it back then. Some of the grout will have to be removed and re-grouted I guess.
Always have done an excellent job & have professional employees.
You showed up over an hour late. Promised a discount for the tardiness but instead looked for areas to up charge.
Pet stain removal
I am very pleased woth the company and its employees. Scot was very
professional and listed to my questions
Tank you for a job well done
On time, friendly, and product did a good job. First time using Zerorez. I found nothing especially greater or different from the rest of the carpet cleaning companies.
Thorough. Great results! No after smell!!
Good service
Friendly; Knowledgeable; Explained cost
Carpet smells and looks great! Tech was amazing!