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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Tommy and Cassie were great representatives to work with. Very professional and did a great job cleaning my rugs. Thank you.
Great service, friendly staff, on time and delivered as promised
The gentleman who cleaned my carpet and tile did a great job!
My technician (Cody), was very knowledgeable, efficient,... a consummate professional. He was thorough and provided solid education on maintenance of the carpet.
Frankie was super quick and efficient. He was great to work with.
Trayvon was very friendly and helpful. He took his time and did a really good job!
The technician was very nice, knowledgeable and professional. We were very impressed with the quality of the work.
We were satisfied with th punctuality and the tech. As far as if the cleaning was good currently I say yes. But I will comment further in a couple weeks. I want to see if the cleaning was deep or if dirt comes back to the top like other services
Technician did not go over any additional products that may be used to clean my carpets, as the person who booked my appiontment said that they would.Told me my area rug would flatten down once dry and it didn't. I have ripples in my rug. Left water for me to use on my own but didn't give me any instructions on how to use it. I would not use your company again nor would I ever recommend you to friends and family.
They smell good and dry fast
Your tech did a great job! Carets are about 9 years old and they nearly look brand new.
Great service
carpet not cleaned well. water residue left in hallways
Was able to schedule for commercial carpet cleaning just a few days out working with my calendar to accommodate our business. Technician showed up right on time. Hustled to get it done but focused on the high traffic areas and all the stains, spending all the time necessary for great results.
Friendly and accommodating
Our service tech was very professional and informative. We will soon be having our area rugs sent to Zerorez to have cleaned.
Carpets always look fabulous and Frankie is the best!
Really convienent
My technician damaged my baseboard in my kitchen, but he apologized. There are also areas that could have used more attention and I asked him to give it another pass. His response, was, "it was dirty and not going to come out".
Easy to schedule, zero hassle , they work fast and efficiently and it’s very affordable - there are always great combo deals. My carpets are truly clean, no chemical smell. They have done my sofas and tile/grout too. I’ll use zerorez forever.
Polite and professional technicians and no chemicals.
The young man who cleaned our carpets was very pleasant and very professional. He explained exactly what he was going to do before he started . He stopped to answer all our questions and did an excellent job on the carpets. If and when needed, we would ask for him to clean our carpet again.
Technicians are great and carpet is clean
Dried fast, bright colors. Great job.
I don't know, I was not there, but it seems Brady was only there for about an 1.5 hr and this was a large house. It did not look the greatest, but maybe it is my cheap carpet. I should have stayed and paid attention to what was going on. Next time I will remain at the house and watch the process.
Wonderful and knowledgeable. Friendly and quick with their services.
The young man was very prompt and did a great job. He was very efficient and did make sure he left my home as he found it.7
The gentlemen who came was nice, clean, wonderful. Did a great job
I recommend them all the time to my clients. I am a business owner also. i like the idea of Zerorez being a home grown business. Great!!! Would recommend to anyone needing great service.
The communication was poor, when I called they said it was 43 a room and if we wanted the odor removal it would be 70$ extra when the tech came out he said it would be 70$ a gallon and that we would need more then 1 gallon. At this time I was not expecting to pay over what I was quoted. Definitely disappointed coming from a company that is so highly valued.
Worker was effecient, friendly, and carpetis are so clean of any spots or traffic areas.