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based on 84402 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My appointment was for 4pm -6pm your technician showed up at 2pm and I was working l planed my day around the 4-6 pm window as I pulled into my driveway at 3:30 to move furniture and vacuum as instructed by your office my wife told me I needed to reschedule my appointment. Zerorez had already stoped by 1& 1/2 hours early as this was going on the doorbell rang and you guy was back. I told him to give me 15-20 min to move furniture and vacuum the first room. So we did not have to reschedule. It is not my fault or my problem that your guy was ahead of schedule my time window was from 4-6 pm.
My time is just as valuable as yours.
Your technician Alex did an outstanding job. Even educated us a bit on various carpets, how they hold up to heavy foot traffic, etc. Very pleased.
The tiles look awesome!
Outstanding service, professional job, will use again, thank you for a job well done, A+
He was good and took car
Coby is fabulous. Meticulous and does such a great job.
It’s on Yelp and Google for your reading pleasure
FRANKIE DID AN EXCELLENT JOB IN GETTING MY CARPETS CLEAN.
TERRIFIC JOB!
Love the fact that there are no chemicals.
Service was on time and professional as usual
The carpet in the closet was not cleaned properly. It had a strange stinky odor, so we cleaned it ourselves. We did it 3 times with a lot of dirty water
Cleanliness of employee. The rooms smelled like he did after he left. Good luck. Delicate situation.
The fact that you use special water. There's no soapy residue left.
I like everything. 7th
U advertised soft texture.After drying boneObvuos Iwill have to steam toget rid of all this residue
Person came before the scheduled time (with approval). Took time to explain to me the existing issues with the carpets and did a fantastic job of cleaning them. Helped determine what I needed to do about pet issues.
Technician customer service was a solid 10! Very professional!
Technician did an amazing job
Service was fast and extremely efficient.
I can rely on your technicians to show up at the appointed hour - there are clear communications on scheduling and advising on the day of if there are delays or if they may arrive early. The process is clean and pretty quick to dry. ZeroRez makes my life easier when it comes to the mundane task of carpet cleaning and all that it entails. Technicians are quite friendly and remindful of helpful hints while the carpet is drying. Thank you.
Quick, efficient and friendly service!
On time, full job done
Very professional and a very good job cleaning.
The young man who did the job was very professional and helpful. He showed us cleaned compared to dirty. He did a great job; we are very pleased....
Very clean and fresh and great employees
Cleans carpets with no residue and dries rapidly
Fresh clean feeling
Technician took his time and did an excellent job!
The guys were very professional and worked very hard! They were also very fast!
Clean and fast.