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based on 84407 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Nothing to improve but it took longer than it was conveyed to dry. JB
Clean fresh soft carpet after cleaning
No chemicals used and the service was awesome.
He was a pleasure to work with. Very cring and polite.
Your tech, Austin, notified us when he was on his way and then took the time to explain the process and our options. He didn't try to "sell" products, but instead provided his recommendations based on our flooring.
Left water all over tile floor when finishing carpets.
Stated that the area that was under a desk couldn’t come clean ( I got it clean)… overall not worth the cost when he was there for like an hour total
It is easy to order the services, technician is on time, and the serivce was well done.
service was great. Was on time and talked me through everything.
Great service from start to finish. Paul did an excellent job! I would recommend to anyone.
I love that you don't use harsh soaps and do a very thorough job of rinsing out/extracting any additional treatments, such as pet or stain treatments. Our carpets have never been left overly saturated or crunchy.
Your products are FANTASTIC! I've used you services 3 times now and I'm always pleased with the results I get.
The technician, "Eric" you cleaned my carpets did an exceptional job, he is very courteous and explained everything he was doing.
I will definitely keep using Zerorez to make my floors look like new.
Thank you Eric!
Our service provider was superb! We couldn't have been happier.
Great customer service and the product works well. Floors look great!
Carpet cleaned thoroughly and drys quickly!
The technician was a great guy! However, After the carpets dried they didn’t seem fresh and clean but rather they seemed still dingy and gave my home a stale smell. A couple spots I get in high traffic areas always come out when I use my Bissel carpret cleaner but I thought I would spend the extra money this time to get a professional cleaning. I have alot of family coming over for Christmas and was Thinking that the professional cleaning would do a even better job than my Bissel carpet cleaner but it didn’t. I am thinking that I might have to re-clean my carpets now with my Bissel to get them smelling fresh and not dingy looking. I am very disappointed.
My technician Joshua was fantastic
The service was excellent. JOAQUIN G was very respectful and thorough. He did an excellent job. Zerorez is fortunate to have an employee such as Joaquin G. We couldn't be more pleased with our service. Our floors, sofa and chair look great,!! Thank you.
I like that it is residue free & dries quicker with no smell.
Good professional people doing the cleaning.
Prompt, friendly, respectful, did a spectacular job!
Carpets and rug turned out great! Service was excellent, and he was very personable. Will definitely use Zerorez again!
Good attitude and nice communication
The guy who cleaned was very nice and did a great job! My floors look great!
Attention to detail
My tech was excellent, Colton R.
Super quick! Very informative. Did not feel like I was being up-sold!
We had 2 dogs that became special needs and had 'accidents'. Even though I spot cleaned with a carpet cleaning machine each time and was meticulous with the rinse, we had several areas that were very visible and had become dark. Our intent was to get them cleaned and then replace the carpet in several months, which was only 3 years old. We never thought it could be close to good. We were so wrong! We had decided to skip the additional treatments for the reason mentioned and we still are honestly shocked at how good the carpets look! Most importantly, our technician was incredibly attentive to our needs and was very kind and thorough to say the least. Great Job to our tech and your team at Zerorez!
Easy to make the appointment online. Tech did a great job. He was on time and friendly:)
Your carpet cleaning process, as well as your customer service team. We requested Jeff again and appreciate his customer service attitude, professionalism, and friendly demeanor . . . He is great! Thank you!
They did an excellent job!
So happy!
Fast friendly service. Carpets are not soaking wet when finished. Dries with not crunchy residue.