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based on 84407 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Thank you
Very thorough and professional
Reliability.
I’m not sure what you use to clean with, but it did not remove simple stains on my carpet. The technician worked hard and was very nice. I in no way think it was a lack of effort on his part. I think it’s the cleaning solution that you use.
Your service technicians are ALL very good and courteous. They are careful with my furniture and always leave instructions before they leave.
Service was perfect. My items are pristine clean and your employee was on time and did an outstanding job! Could not have anyone better!
Always a good result. Professional technicians.
Paul did an awesome job!
Excellent customer service and Cassie was very polite and professional and did a fantastic job!
Good work
We had three small areas of carpet. Jason did a quick and excellent job of taking care of them. Carpets were not overly wet when he was finished, they dried quickly. We are very happy with the results.
No chemicals, great staff, great value
You always do a wonderful job!!
Very pleased.
Prompt, professional service!
The customer service was great and there was no chemical smell.
I called with very little notice and was able to get it scheduled. They were on time, polite, and did an excellent job. It was the cleanest I have ever seen my carpets.
Brian our technician was very prompt and thorough, however we spent a considerable amount on the service and the treatment actually made a pet odor problem worse since the service. We paid an extra $150 dollars for special treatments that didn’t work satisfactorily.
Tech was timely, pleasant and knowledgeable. And did a great job.
I like that you use nontoxic
Products
Carpets were well cleaned and the technician worked very quickly.
They were on time & carpets & ceramic floors are ckean
The technician Ryan was absolutely wonderful. He explained everything from start to finish. My carpets haven't looked this good in years. I have had several companies over time and no one has come close to the job Ryan did. He and ZERO-REZ are a10+ in my book.
I love the customer service! They show up when they say they will and do a great job! Rob is the best!
The techs work ethics. Did a fantastic job in cleaning 2 recliner chairs and my carpet. Everything looked clean and fresh again. Very pleased with the outcome.
Good
your staff does a great job
When I scheduled appt. That would have been a better time to inform me about extra charges. Also to inform me about options for protective coating. The man who did clean the rugs is who informed me of extra charges.
Saige was simply Best in Class and highly recommended!!!
Your employees are excellent in cleaning carpet and area rugs. They are careful and professional.
Good job.