Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84408 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 11, 2023 — Rated 10 out of 10 by Mike Ragland Zerorez Phoenix
What do you like about our products and services?

Saige was simply Best in Class and highly recommended!!!

Report a concern   December 11, 2023 — Rated 9 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

Prices are great and technician did a great job.

Report a concern   December 11, 2023 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

My service provider, Jacob, was excellent!

Report a concern   December 11, 2023 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Great service. Carpets look amazing after finished

Report a concern   December 11, 2023 — Rated 10 out of 10 by Cynthia Wilch Zerorez Phoenix
What do you like about our products and services?

Always very happy with the results and the service techs are very polite, professional and friendly.

Report a concern   December 11, 2023 — Rated 10 out of 10 by D.W. Zerorez Phoenix
What do you like about our products and services?

Good job and right on time.

Report a concern   December 11, 2023 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

Everything was great! Technician came within the set window, he was very thorough and my floors look awesome! Thank you.

Report a concern   December 11, 2023 — Rated 10 out of 10 by Jennifer Craft Zerorez Phoenix
What do you like about our products and services?

I love how professional everyone was and how easy it was to schedule! My carpet looked refreshed and beautiful!

Report a concern   December 11, 2023 — Rated 10 out of 10 by N.P. Zerorez Phoenix
What do you like about our products and services?

The technician was educational and efficient. He was prompt (even early) and professional! Thank you!!

Report a concern   December 11, 2023 — Rated 10 out of 10 by C.C. Zerorez Phoenix
What do you like about our products and services?

Great service from technician Trey and my carpet has never looked better!

Report a concern   December 11, 2023 — Rated 10 out of 10 by Amy Kistler Zerorez Phoenix
What do you like about our products and services?

I am very sensitive to smells so I enjoy the clean products Zero Rez uses. We used a different carpet cleaning service prior and the orange smell was in our house for several days and a gave me a headache.

Report a concern   December 11, 2023 — Rated 10 out of 10 by Brittany Montes Zerorez Phoenix
What do you like about our products and services?

Everyone is friendly and the process is easy. We love how our carpets look after using Zerorez.

Report a concern   December 11, 2023 — Rated 10 out of 10 by Susan Brooks Zerorez Phoenix
What do you like about our products and services?

The tech was extremely friendly, professional and informative.

Report a concern   December 11, 2023 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

Customer Service, Quick Drying and feels good after they are cleaned.

Report a concern   December 10, 2023 — Rated 10 out of 10 by Cara Rickard Zerorez Phoenix
What do you like about our products and services?

Our technician did a great job and made our floors look brand new. I will definitely use Zerorez again.

Report a concern   December 10, 2023 — Rated 10 out of 10 by B.W. Zerorez Phoenix
What do you like about our products and services?

Excellent service, no chemicals in the cleaning process!

Report a concern   December 10, 2023 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Joshua was very professional. He did a great job and he gave us a quote for Cleaning our tile and grout throughout the house. We'd like to request him for all of our future services.

Report a concern   December 10, 2023 — Rated 10 out of 10 by Rick Shaeffer Zerorez Phoenix
What do you like about our products and services?

You did a great job and very upfront of all the services you provided.

Report a concern   December 10, 2023 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

No chemicals, good customer service and competent techs.

Report a concern   December 10, 2023 — Rated 10 out of 10 by Judy Meli Zerorez Phoenix
What do you like about our products and services?

Everything! I use ZEROREZ water for all my cleaning needs. I love the carpet cleaner service as well!

Report a concern   December 10, 2023 — Rated 10 out of 10 by Deanna Cook Zerorez Phoenix
What do you like about our products and services?

Cleanliness, ontime, professional, thorough. Everything feels clean and soft. Right price 👌 👏 I love Zerorez ❤️

Report a concern   December 10, 2023 — Rated 10 out of 10 by C.H. Zerorez Phoenix
What do you like about our products and services?

Our technician was very good and did a great job

Report a concern   December 10, 2023 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

Great customer service

Report a concern   December 10, 2023 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Carpets look good, technician was quick and drying time was quick.

Report a concern   December 10, 2023 — Rated 10 out of 10 by M.J.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals used

Report a concern   December 10, 2023 — Rated 9 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

They did a very good job

Report a concern   December 10, 2023 — Rated 5 out of 10 by L.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The window for the appointment was not met. The technician arrived 2 hours early and we were not home. We were trying to get an errand run and were 25 minutes away. We had to turn around and come home without accomplishing our errand.
The technician was good. But the person that scheduled the job tried to charge me for 3 rooms instead of 2. Luckily I had an honest technician. He also declined to clean the chaits I had scheduled because he was worried he would damage the fabric.

Report a concern   December 10, 2023 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

I can’t speak highly enough about this company. I won’t let anyone else clean my carpets. I am 100% satisfied every time! I have pets who spend a lot of time indoors, so I have my carpet cleaned regularly and every time, it looks and smells amazing afterwards. And the price is so reasonable!

Report a concern   December 10, 2023 — Rated 8 out of 10 by R.T. Zerorez Phoenix
What could we do to improve?

Slow down on the up-selling of additional services.

Report a concern   December 10, 2023 — Rated 10 out of 10 by M.C. Zerorez Phoenix
What do you like about our products and services?

Excellent thorough job; courteous and knowledgeable.


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