Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84409 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 5, 2023 — Rated 9 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

The service was timely and efficient.

Report a concern   December 4, 2023 — Rated 8 out of 10 by J.F. Zerorez Phoenix
What could we do to improve?

I have no complaints. The response was very professional all the way through. The technician was polite; he called ahead of time to see if he could come a little early (which fit my schedule even better); he explained everything clearly and worked extra hard on the high traffic areas so they matched the low traffic areas.

Report a concern   December 4, 2023 — Rated 10 out of 10 by Molly Greene Zerorez Phoenix
What do you like about our products and services?

Tech was super nice and professional. Did an awesome job! Highlight recommend

Report a concern   December 4, 2023 — Rated 10 out of 10 by Danielle Brainard Zerorez Phoenix
What do you like about our products and services?

Zerorez is amazing! Their customer service is excellent, their technicians are friendly, timely, and professional! The quality of the cleaning was outstanding! 10/10 would recommend again!

Report a concern   December 4, 2023 — Rated 10 out of 10 by R.R. Zerorez Phoenix
What do you like about our products and services?

Great job!

Report a concern   December 4, 2023 — Rated 10 out of 10 by D.C. Zerorez Phoenix
What do you like about our products and services?

Je

Report a concern   December 4, 2023 — Rated 10 out of 10 by Barbara Muehl Zerorez Phoenix
What do you like about our products and services?

Zerorez cleaned 6 rooms of carpeting last week and an upholstered occasional chair. The technician Cody was very personable, knowledgeable and very good at communicating. He asked questions and explained everything he was doing. My husband and I were so pleased, not only with the results, but everything was completely dry in about 6 hours. Cody was great!

Report a concern   December 4, 2023 — Rated 10 out of 10 by F.M.S. Zerorez Phoenix
What do you like about our products and services?

Product worked extremely well on our bedroom carpet and all our tile floor and grout in the remainder of our home. Service was excellent, on time and very professional. Explained what was done and answered all our questions.

Report a concern   December 4, 2023 — Rated 10 out of 10 by R.A.M. Zerorez Phoenix
What do you like about our products and services?

My family and I have used Zerorez for a number of years. Most important is the fact that no chemicals are used, therefore the carpets stay cleaner much longer, and there is nothing used that would be harmful to children and pets. The Technicians are knowledgeable and professional.

Thank you for doing another amazing job!!

Report a concern   December 4, 2023 — Rated 10 out of 10 by kathy miller Zerorez Phoenix
What do you like about our products and services?

Easy to schedule and great price. Arrived on time, Jonathan explained process made suggestions. Looks amazing and took 90 minutes.

Report a concern   December 4, 2023 — Rated 10 out of 10 by B.G. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient and clean carpet.

Report a concern   December 4, 2023 — Rated 10 out of 10 by R.J. Zerorez Phoenix
What do you like about our products and services?

On time, great service, competitive pricing.

Report a concern   December 4, 2023 — Rated 10 out of 10 by E.J. Zerorez Phoenix
What do you like about our products and services?

Clean products.

Report a concern   December 4, 2023 — Rated 10 out of 10 by S.D. Zerorez Phoenix
What do you like about our products and services?

The quality of Zerorez cleaning is outstanding. The technician was on time and explained the whole process.

Report a concern   December 4, 2023 — Rated 1 out of 10 by L.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Was initially advised carpets would dry within 4-6 hrs, two days later they were still wet and a tech had to come out with fans. After a day of hearing loud fans, slight dampness on perimeter of one side of carpet.
Couple days later when putting back furniture I kneeled down and could still smell gross pet urine throughout areas of carpet. Tech came back out and cleaned and treated carpets, 24hrs later carpet still have multiple areas of pet urine smell. Some areas had less smell but many areas still smelled extremely gross!!!
I just want my money back after all the inconvenience and odor still remaining!

Report a concern   December 3, 2023 — Rated 10 out of 10 by Bill Giordano Zerorez Phoenix
What do you like about our products and services?

jeff did great job

Report a concern   December 3, 2023 — Rated 10 out of 10 by Tiffany Mcveigh Zerorez Phoenix
What do you like about our products and services?

Very professional and did a great job.

Report a concern   December 3, 2023 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

Quality, faster service

Report a concern   December 3, 2023 — Rated 10 out of 10 by Mark Burks Zerorez Phoenix
What do you like about our products and services?

Ramon was very professional and did a great job.

Report a concern   December 3, 2023 — Rated 10 out of 10 by Kathy Foster Zerorez Phoenix
What do you like about our products and services?

The best in the nation! No chemicals no residue no crunchy carpet, dried in hours and the cleaning water is the best! I don’t know what I’d do without ZeroRez! They have been my go to for carpet cleaning and cleaning water.

Report a concern   December 3, 2023 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

My tech, Ryan Benrubi, arrived on time and was very friendly, attentive, and professional. He answered all my questions and completed a thorough standard carpet service within the estimated time. Thanks again.

Report a concern   December 3, 2023 — Rated 10 out of 10 by N.K. Zerorez Phoenix
What do you like about our products and services?

Carpet looks very clean. Brand new

Report a concern   December 3, 2023 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

I have already recommended. The technician was outstanding, and he did such a thorough job. I wish it was a little more affordable to do more often, but the quality is outstanding.

Report a concern   December 3, 2023 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

Was able to book and get service quickly. Technician went over the entire house and listened to and addressed my concerns. He was thorough and professional and kept me up to date of the process. Very pleased with the results.

Report a concern   December 3, 2023 — Rated 10 out of 10 by K.K. Zerorez Phoenix
What do you like about our products and services?

Great cleaning

Report a concern   December 3, 2023 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Great service

Report a concern   December 3, 2023 — Rated 10 out of 10 by Cecilia Aguilar Zerorez Phoenix
What do you like about our products and services?

My carpet smells fresh nd has no nasty dry smell!! Glad I found Zerorez.!! Nd all their techs take pride in the work they do!!! Thank u

Report a concern   December 3, 2023 — Rated 10 out of 10 by P.G. Zerorez Phoenix
What do you like about our products and services?

The technician was very skilled and knowledgeable and timely in both his arrival and work time

Report a concern   December 3, 2023 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

Our technician did a fabulous job!

Report a concern   December 3, 2023 — Rated 10 out of 10 by Bennett Fonsworth Zerorez Phoenix
What do you like about our products and services?

Services are always a great and so are the products, will be using you again and again Thank You. Bennett M Fonsworth


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