Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84402 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 23, 2024 — Rated 10 out of 10 by S.Y.W. Zerorez Phoenix
What do you like about our products and services?

No chemicals and safe

Report a concern   January 23, 2024 — Rated 10 out of 10 by Sandra Dimitro Zerorez Phoenix
What do you like about our products and services?

Your personal always does a great job cleaning my products. They r on time and very nice to work with.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Kimberly Childs Zerorez Phoenix
What do you like about our products and services?

I called and was able to schedule an appointment that same week. The representative I spoke to you was very pleasant over the phone. Josh, the carpet tech was great. From the moment he arrived, he communicated well about the condition of the carpet and what we could expect. Well, he nailed it. The carpets came out just as he said they would. My clients carpets were heavily soiled and hand't been cleaned in several years. Zerorez made them look 100% better! Josh arrived on time and completed the service within time he said he would. I would definitely recommend Zerorez, they are a very professional company.

Report a concern   January 23, 2024 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

Clear, easy communication with scheduling and rescheduling. Great follow-up and confirmations. Excellent day of cleaning service - the team arrived early and completed in less time than expected.

Report a concern   January 23, 2024 — Rated 10 out of 10 by K.A.B.T. Zerorez Phoenix
What do you like about our products and services?

End results were very good!

Report a concern   January 23, 2024 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

Quick, effective and affordable!

Report a concern   January 23, 2024 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Very professional. Showed up on time. Did great job.

Report a concern   January 23, 2024 — Rated 10 out of 10 by Jeffrey Mcnaughton Zerorez Phoenix
What do you like about our products and services?

The employees have attention to detail which is difficult to find these days.

Report a concern   January 23, 2024 — Rated 10 out of 10 by B.P. Zerorez Phoenix
What do you like about our products and services?

The team was very professional and worked quickly

Report a concern   January 23, 2024 — Rated 10 out of 10 by K.H. Zerorez Phoenix
What do you like about our products and services?

On time and good job.

Report a concern   January 23, 2024 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Our technician was friendly and knowledgeable and did a thorough job. We are very happy with the results.

Report a concern   January 22, 2024 — Rated 0 out of 10 by T.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The service was poorly performed and I am waiting for Paul the supervisor/manager to call me.
We had a second technican come out today and he confirm all of the issues I have with the company. Still waiting for a call.....

Report a concern   January 22, 2024 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Service was great, communication was superb, the tech was friendly and worked hard.

Report a concern   January 22, 2024 — Rated 3 out of 10 by A.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I am a little disappointed in the fact that this company came highly recommended and it seemed like the few stains that tech saw he chose to just say oh it is a high traffic area and that probably would not come out rather than even try to work on them. They carpets look nice but just not what i would have expected for 200$. The tech was very nice and professional however.

Report a concern   January 22, 2024 — Rated 5 out of 10 by K.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I’ve seen pictures before and after I really thought it would be a better clean, but I guess I had to pay extra to get a better clean

Report a concern   January 21, 2024 — Rated 10 out of 10 by Jude Gonzalez Zerorez Phoenix
What do you like about our products and services?

the whole setup

Report a concern   January 21, 2024 — Rated 10 out of 10 by M.K. Zerorez Phoenix
What do you like about our products and services?

Your employee did a great job. Had great attitude what I wanted done and understood everything

Report a concern   January 21, 2024 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Used Zerorez on several occasions. Carpet and upholstery. Great service each time.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Sean Kelly Zerorez Phoenix
What do you like about our products and services?

My tile floors are still clean! The ou can literally smell how clean they are. It’s really cool.

Report a concern   January 21, 2024 — Rated 0 out of 10 by J.V. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My carpet looks the same, no different still dirty

Report a concern   January 21, 2024 — Rated 9 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Easy to book. Tech was very honest and quick and gave great instructions. Impressed he was able to get our carpet clean in some areas, I never thought stains would come out.

Report a concern   January 21, 2024 — Rated 10 out of 10 by Kim Robinson Zerorez Phoenix
What do you like about our products and services?

Quality of work. Fast appointment availability. Prompt professional courteous technician. Care taken to protect walls and belongings.

Report a concern   January 21, 2024 — Rated 10 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

We loved the carpet service, we thought the prices were great too!

Report a concern   January 21, 2024 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Service was wonderful, quick and painless, so far, the pet stains are not reappearing, but it's only been 2 days.

Report a concern   January 21, 2024 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Chemical free clean that’s safe for my kids

Report a concern   January 21, 2024 — Rated 10 out of 10 by L.W. Zerorez Phoenix
What do you like about our products and services?

On time every time!! I really look forward to my clean carpets.. it really helps my allergies

Report a concern   January 20, 2024 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

The people!!!

Report a concern   January 20, 2024 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

TheTech was awesome, and did a great job!!

Report a concern   January 20, 2024 — Rated 10 out of 10 by H.A. Zerorez Phoenix
What do you like about our products and services?

Our guy who cleaned the floors was phenomenal!! He did an excellent job! He was very transparent and open about expectations and did a great job!

Report a concern   January 20, 2024 — Rated 5 out of 10 by N.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The guy did good just think I spent alot and my carpet still smells and still looks a little dirty.


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