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based on 85154 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Excellent work and very professional.
Excellent service and quality
The carpet looks great! The technician was very efficient and friendly.
Did you not get my previous written review praising your rug cleaner? He’s the sort of person I’d like to see promoted.
Friendly, prompt, great service, no complaints. Went smoothly
Customer Service was very good.
Zerorez is the company I call for carpet cleaning. Their prices are fair, and they arrive on time. The techs are polite, friendly, and efficient. They do a thorough cleaning. I'm always happy with the results.
Dissapointed in results. Have always been pleased - this time not so much. Traffic arrears once dried don't look as if they were cleaned really. No pre-treatment was recommended. He did sell me protectant though - which may seal in the dirty areas.
Excellent job!
Very professional and does a Greta job. Can I say Miracle Workers?
I like how easy it is to schedule a cleaning. They texted to let me know that they were on their way. On time. Great job cleaning my carpet. Visible difference.
see earlier message to you
The carpets stay clean for a long time.
The young man Maurice was a gentleman and very nice.
There's a lot of residue that was left on the tile (I'm sure it's from the grout sealer). So, the grout is looking a whole lot better, it's the surface of the tiles that left me wondering if there's a better way (or should we wait several hours before walking on the surface?)
Friendly techs reliable scheduling
Customer service is great! Carpets are clean without any spots or residue We chose to wait 24 hrs before moving furniture back to position (suggested 12-18 hrs) . We were able to walk on carpet with socks on to make beds etc.
Aaron did a fabulous job, I’d ask for him again. He was professional, kind, explained the process & gave info & advice, but no pressure, all final decisions were made by me.
A big thanks to Aaron & Zerorez.
It left my carpets so soft like brand new again!!
Jason arrived early and was friendly and polite. He was efficient and did a fantastic job. The carpet is so clean and fluffy and soft under our feet! Best of all there is no residue or scent left. Thank you Zerorez!
Amazing detail and unbelievably clean
The technician Aaron was very professional and friendly, did a great job.
Ease of booking and service!
Have used service for decades. . .
Hopefully as advertised, no chemical residue. Nice service guy too- Brendan.
Great service and great job. Little pricey but "she's" happy.
I was very happy with the job Eric did on my carpets. They were very dirty and he was able to get the stains out. I will definitely go with zerorez again and ask for Eric.
Jesse was professional, kind and knowledgeable.
The service was performed timely and the associate had a good idea on how to keep my carpet in great condition for the upcoming year.
Professional and efficient with good pricing.
Joshua our technician was awesome!
The area rug by our front door still looked the same; just a few spots that are still there. The rug that was under our kitchen table looks great. We had put in on the driveway for cleaning. He was able to clean that one with his solution. The living room and bedroom turned out okay but felt crispy in spots. He was here for about 30 minutes and we thought it was a little pricey for the amount of time he was here.