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based on 84355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I like the idea of chemical-free cleaning.
The young man who cleaned my carpets was polite, courteous, and efficient, and got my carpeting very clean with minimal interruption of my daily routine.
Great service and removed pet odor from carpet, would of used more of the A water but little to pricey
Excellent cleaning -- great crew!!
I like the feel under my feet after you have cleaned it. It is not full of soap.
I like the fact that there is not a film and the carpets are not stiff like in the past.
professional, courteous, efficient. did the work as selected and was not "pushy" on extras. no odors or chemical residue. carpets came out cleaner than expected.
The friendly & business like attitude of your employees. My carpets look like new when they are finished. Already have recommended your company to friends.
I am hoping they live up to the advertisement that the cleaning lasts longer since there is no residue.
The Zero Rez service has added significant life to our carpeting and we intend to make this a yearly event!
My carpets at this point appear much cleaner. I wish you would survey me three weeks after they have been cleaned. This is always when I notice that they don't look as fresh. I vacuum everyday and we wear slippers in the house so it must be old residue surfacing for the most part. Since Zerorez is much more expensive then others, in time I can better evaluate whether or not it is worth the extra cost. The personnel were very pleasant and accommodating.
I was waiting to give feedback until the carpet was dry---It's been over 24 hrs and is still damp--had fans going and doors open,too---Is this normal?
prompt service, antique rug looks new! The service is expensive but I would get a quote for tile to be cleaned.
prompt and courteous service.
The product the technician used to prep the areas has a pleasant odor. The technician, Cody H.. was professional, polite, prompt, pleasant. I would definitely use Zerorez again and have already recommended it to friends.
Excellent customer service and professionalism.
Fast service, dries quickly, looks great.
to soon after service
Carpet was much brighter than other cleanings.
Excellent job. Tiles look like new. Name removed
Pure water, not shampoo, great service & the Tech was a really nice young man & very professional, nicly dressed, on time, answered all questions & did a great job!
First name removed Bauerle, Scottsdale
Alan and Rick did an even better job than the crew you sent last summer!
Very able and knowledgeable representative. Services were preformed quickly with the expected out come.
Friendly and good service.....clean operation recommended to neighbor
The professionalism of the crew and the quality of the product
You did exactly what I wanted done and rid my house of animal mishaps
Our service guy did a fantastic job! He listened to what we wanted and was very professional. I thought you product was great with no residue and he did a great cleaning job. They only thing I didn't like was the smell of the protective coat, but it didn't seem to last to long.
I like the fact that you do not use soap products on the carpet. I also would like to say that the guy they sent to do our carpet was FANTASTIC. He was very concerened about doing a good job and he went above and beyond. We need more people like him in the service industry.
My carpet was cleaner than I have ever seen it! Very nice guy came to clean also!

I am glad that Zerorez contacted me in regards to a poor rating and corrected the situation quickly. I will use you again in the future.