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based on 84355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I liked that there wasn't a soap smell afterwards. The carpets really looked and felt better. I was amazed that the worst carpet , that I thought was a hopeless case looked almost like new again. WE would use zerores again.
less wet,
Items get a thorough and deep clean with minimal drying time.
No soaps, etc-----just using simple chemistry, ie, positive & negative ions & let nature do the rest! Out service rep is an outstanding young man!
Name removed
Very clean, not soap left in the carpets
The technicians were polite, and my sofas look better than I thought possible. The sales pitch for products and services was a bit much though.
Carpets look great and dried quickly
The quality of work exceeded my expectations. My carpets were in throw away
condition, and now look like new, and they are 25 years old!! The service was fast and very friendly.I will do this again next year.
Best carpet cleaning product I have ever seen
Ease of scheduling appointment. No usage of soap or other chemicals. Professional service technicians.
Not only do my carpets look clean, they feel clean. They do not feel stiff and full of soap and chemicals. I have used the same cleaning company for a number of years. Going forward however, I will be scheduling my carpet cleaning with ZEROREZ.
I have a lung disease. Your products are not hard on my lungs and the carpets are both clean and soft. Your personnel are always courteous and do a great job on our carpets.
Thank You.
I paid $529 to have my living room cleaned-to remove pet stains. None of them came out. Carlos and Chad were excellent-they were very professional and friendly. I don't think I should have had to pay all of that money if the stains did not come out. I could have had anybody do it for a lot less. So - if you have no stains=I guess it is great-but I would not recommend you to anyone that wants pet stains removed.
The gentleman cleaning the carpets was very courteous and did a very nice job. The carpets look very clean and were not soaking wet when he left.
Polite workers, on time and carpet dries quickly
the purity of the product- the results are amazing!
Quick, neat, did good work, friendly service rep, but expensive.
Don't know if cost are in line with other businesses but, what
Choice do I have? Overall Pleased with the service
Professional, friendly employee, knowledgeable regarding carpet. Walking pathways and remainder of off white carpet like new when finished. Dried in half the time of other cleaners which use chemicals. No residue left carpet very soft, just like new. Great job at a good price.
I was pleased with the actual work that was done, I was not happy about the lack of clarity from the appointment setter.
I called in and booked a cleaning and waited, the tech showed up in the time scheduled but when I recieved a call from the tech and was informed of a $25 SET-UP fee I was shocked along with the description of of what a room is. The set-up fee was for going to my apartment on the second floor? when I booked the appointment I was asked if the apartment was "hard to get to" NO it's not but that is what I was told was the reason for the fee, and the appointment setter stated that being "hard to get to" is anything not on the ground floor....excuse me but when I gave my apartment # it started with a 2 and at that time it should have been made clear: "oh are you on the second floor"?.
So yes I paid for the service but the added set up fee and the enviormental fee was a bit much, I cancelled a second appointment that I had scheduled as a gift.
cleaning without residue.
Our carpet turned out so good! Levi was a very nice person .
Fast, thorough, informative,friendly technitians.
leaves the carpet soft, not soapy
Good service and good technician.
They are always on time and their staff is clean, and friendly. They take great care not to damage the corners of our walls.
The crew that came out was awesome and the final result was the same!
Name removed
environmentally smart and friendly staff
The carpet is still dirty & I waited over 5 hours at the rental house and no one showed up or called. Very very disappointed and I spent a lot of money.
Friendly and knowledgeable technician, no residue.