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based on 84364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Our carpet turned out so good! Levi was a very nice person .
Fast, thorough, informative,friendly technitians.
leaves the carpet soft, not soapy
Good service and good technician.
They are always on time and their staff is clean, and friendly. They take great care not to damage the corners of our walls.
The crew that came out was awesome and the final result was the same!
Name removed
environmentally smart and friendly staff
The carpet is still dirty & I waited over 5 hours at the rental house and no one showed up or called. Very very disappointed and I spent a lot of money.
It worked. This is the first product that cleaned everything. This was a very positive experience.
The service man was professional and helpful. The product had no smell and it dried shorter amount of time than I was used to with other professional cleaning services. The carpets ended up looking practically brand new.
very professional, good results
Customer service oriented. High quality results!
The fact that the drying time is minimal.
I've never used you product before - but the advertising on KFYI was so encouraging, that I thought I'd give it a try. Your tech, Alan, was very good, and watching him operate was mind boggeling. He explained everything so well, that I ended up having another two rooms and the kitchen tile done!
I really like the fact that you don't use any chemicals or soaps, and just use steam and power jets. Spots that I had unsuccessfully used commercial products on cleaned up so well, I am now a true believer and will leave those products on the shelves.
The tech explained everything he does and how it works and quoted the same price before and after he was done. The carpets had no sticky residue left on them, and all the stains were out of the carpet! I was also impressed with how fast he cleaned out 3 rooms. I will be using Zerorez again - possibly soon with the way my 3 year old runs around :)
the guys were very friendly the fllors look good
Pricing could be lower
Your tech (Joe) was courteous, professional, and thorough. Very pleased with the service. We would definitely use again.
Prompt, courteous and my house did not smell like chemicals after the treatment. My carpets looked brand new when they were done!
Cleaning technology, care of my home by your staff, attention to detail, professionalism, price. Thanks!
The serviceman was courteous, clean and efficient. Your pledge of no residue was what attacted me. There is no crispyness to my clean carpet. All 3 areas are completely clean. My only disappointment was how long it took to dry - about 48 hours.
Friendly service, great cleaning.
You've got a good product reasonably priced, delivered as advertised.
Great cleaning system and staff are very professional. Casey was exceptional. I would like to have him again for next cleaning.
Prompt, efficient and rugs were cleaner than they have ever been - spots that I believed were there permanently are gone - - - thank you!
Easy to make an appointment on line, timely (on time) arrival and professionalism of Zerorez rep.
The technician, Casey, was wonderful! Your employees are always polite, friendly and courteous and my carpets look great!
We feel the charges for the pet stains $25.ea and stairs $5.00 ea step, are excessive.
High traffic areas were not cleaned well!!
Very friendly, informative, efficient and thorough. Did a good job.
cleaning without residue.