Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   January 21, 2013 — Rated 9 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Everything was very clean but have questions about carpet it is stiff and still shows the tracks left by cleaning equipment even after vacume twice. Makes me wonder how long before they go away or pickup dirt?

Report a concern   January 21, 2013 — Rated 10 out of 10 by S.E. Zerorez Phoenix
What do you like about our products and services?

great job on carpet and tile

Report a concern   January 21, 2013 — Rated 10 out of 10 by Jane Ford Zerorez Phoenix
What do you like about our products and services?

non-invasive; no chemicals.

Report a concern   January 21, 2013 — Rated 5 out of 10 by R.S. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Lady in office not customer friendly
Too ridged prices, should have different prices for smaller homes for the thousands of snow birds that live here in smaller homes.

The young gentlemen that did the work was great, too bad he doesn't run the business

Report a concern   January 21, 2013 — Rated 4 out of 10 by J.P.P. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I would prefer to speak to a supervisor, concerning the service providid. Ph:Phone number removed Thanks J.P. Last name removed

Report a concern   January 21, 2013 — Rated 9 out of 10 by M.E.A. Zerorez Phoenix
What do you like about our products and services?

Good job ....... but this was an easy one ! Carpet looks good.
I think $85 for 15 min of cleaning on the recliner is too expensive.
Thanks,
Mat Allen

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.J. Zerorez Phoenix
What do you like about our products and services?

NO CHEMICALS
Great service

Report a concern   January 21, 2013 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

YOU ARE A FIRST CLASS COMPANY...YOUR COMPETITION IS NOT

Report a concern   January 21, 2013 — Rated 10 out of 10 by S.W. Zerorez Phoenix
What do you like about our products and services?

The promptness of the tech. The professionalism of his service and the care he took in preparing the house for the carpet cleaning (wall protectors, etc).

Report a concern   January 21, 2013 — Rated 10 out of 10 by Marcey Hoover Zerorez Phoenix
What do you like about our products and services?

Technician was courteous and on time . Loved the
results, carpeting looks wonderful. Will def use
them again and have already recommended
to others.

Report a concern   January 21, 2013 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

The tech was very friendly and thorough. Our carpets looked amazing afterward.

Report a concern   January 21, 2013 — Rated 10 out of 10 by L.R. Zerorez Phoenix
What do you like about our products and services?

The tech was great

Report a concern   January 21, 2013 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Effective service and really like the fact that no soap is utilized. your technician was very professional and courteous.

Report a concern   January 21, 2013 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Everything that was cleaned was so soft when dried and it looks fantastic!!!! The tech did a great job.

Report a concern   January 21, 2013 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

No chemicals. I had an area really bad with pet urine. I wish I could have afforded the one treatment but did the topical one instead and the smell is still there.

Report a concern   January 21, 2013 — Rated 10 out of 10 by R.D. Zerorez Phoenix
What do you like about our products and services?

Zerorez was able to fit me in the same day I called to get my carpets cleaned and the price was really good. Josh Martinez was my service technician and he was very thorough, fast, and pleasant.

I would highly recommend Zerorez to anyone looking for a company who cleans carpets.

Report a concern   January 21, 2013 — Rated 10 out of 10 by Jim Lampson Zerorez Phoenix
What do you like about our products and services?

The workers called to say they were on the way. They cleaned the carpets in all the rooms and did their best to get the stains out. They eliminated even the older stains. The carpets looked very nice when finished.

Report a concern   January 21, 2013 — Rated 9 out of 10 by E.H. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   January 21, 2013 — Rated 10 out of 10 by Sandy Benson Zerorez Phoenix
What do you like about our products and services?

Efficient, professional and thorough

Report a concern   January 21, 2013 — Rated 7 out of 10 by K.D. Zerorez Phoenix
What could we do to improve?

Technician should Convey a more accurate explanation of what to expect.

Report a concern   January 21, 2013 — Rated 8 out of 10 by B.S. Zerorez Phoenix
What could we do to improve?

Nothing that I can think of.

Report a concern   January 20, 2013 — Rated 10 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

It worked, had no chemical residue and the service on the phone and in my home was fantastic.

Report a concern   January 20, 2013 — Rated 10 out of 10 by Russ Warnstedt Zerorez Phoenix
What do you like about our products and services?

Products seemed to work great, and service was on time and seemed very knowledgeable.

Report a concern   January 20, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Very professional and helpfull staff; our tile grout looks almost new after 10 years with no extra effort or special services. Carpet dried quickly with no residue. We will definitely use Zerorez again.

Report a concern   January 20, 2013 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

fast and cean

Report a concern   January 20, 2013 — Rated 10 out of 10 by D.O. Zerorez Phoenix
What do you like about our products and services?

Friendly staff and they did a great job on our furniture. We needed a second appointment due to the couch being very dirty originally and no additional charges were incurred.

Report a concern   January 20, 2013 — Rated 10 out of 10 by V.N. Zerorez Phoenix
What do you like about our products and services?

Everything! I believe in your cleaning process, your service guys are always right on time and exceed my expectations in the quality of their work and their customer service.

Report a concern   January 19, 2013 — Rated 10 out of 10 by Fran Racin Zerorez Phoenix
What do you like about our products and services?

Your service is the only one that has gotten my carpets clean and kept them clean. Using Zerorez is the only service I will ever use. NO more soap in my carpets. I even bought your product to use for spot cleaning. Thank you Zerorez!

Report a concern   January 18, 2013 — Rated 10 out of 10 by Barbara Parker Zerorez Phoenix
What do you like about our products and services?

The serviceman was very personable, offered ideas to maintain the clean carpet, and did an excellent job. The carpet looks great.

Report a concern   January 18, 2013 — Rated 10 out of 10 by Colleen Flowers Zerorez Phoenix
What do you like about our products and services?

No chemicals, no soap. I really liked your service providers, they did a great job!


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