Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84351 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   November 1, 2011 — Rated 10 out of 10 by E.D. Zerorez Phoenix
What do you like about our products and services?

Very professional. Excellent service. Went above and beyond to get my apartment clean. Thank you!

Report a concern   November 1, 2011 — Rated 10 out of 10 by V.P. Zerorez Phoenix
What do you like about our products and services?

carpet looks great, service men were friendly and efficent
Thanks

Report a concern   November 1, 2011 — Rated 10 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

looks very clean,

Report a concern   November 1, 2011 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

Technician had a good attitude. Carpet is clean and dry.

Report a concern   November 1, 2011 — Rated 9 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Zerorez came back and re cleaned the carpets when the first time left less than acceptable results. The re-clean was satisfactory.

Report a concern   October 31, 2011 — Rated 10 out of 10 by C.S. Zerorez Phoenix
What do you like about our products and services?

My Technician, Buddy, was fantastic and extremely informative about my concerns. Thank you, ZeroRez.

Report a concern   October 31, 2011 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

I was very pleased, the carpet came out with no smell and clean, clean!!. I have recommended
your service to others. Levi did a great job!! Thanks

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.E.M. Zerorez Phoenix
What do you like about our products and services?

The technicians are on time and courteous, the process and technicians clean the carpet very well and they protect woodwork and wall corners carefully.

Name removed

Report a concern   October 31, 2011 — Rated 9 out of 10 by P.R. Zerorez Phoenix
What do you like about our products and services?

No chemicals! I've used zero Rez before, my carpets stayed cleaner than when I used chemical cleaning companies

Report a concern   October 31, 2011 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

I've used Zerorez several times now to clean my carpets. Their office staff and field crew are always professional and consistently do a great job.

Report a concern   October 31, 2011 — Rated 10 out of 10 by M.J. Zerorez Phoenix
What do you like about our products and services?

Tobias did a super job cleaning my carpet and I was surprised how clean my 15 year old carpet is now. Thanx!

Report a concern   October 31, 2011 — Rated 9 out of 10 by C.A.D.N. Zerorez Phoenix
What do you like about our products and services?

Cleaned the carpets and tech was very nice.

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Zack was very professional and easy to talk with. I like the product too. We bought the cleaner and that has shown to be good also. I will use this service again and I have already told others about your company.

Report a concern   October 31, 2011 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

great cleaning!

Report a concern   October 31, 2011 — Rated 10 out of 10 by B.N. Zerorez Phoenix
What do you like about our products and services?

They did a Great job, I called on Friday and carpets were cleaned Saturday.
The service was fast friendly and went out of their way to help us.

Report a concern   October 31, 2011 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

This service is very professional and my carpets and tile floors always look great after they are done with them.

Report a concern   October 31, 2011 — Rated 1 out of 10 by M.E. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I was not told it would take 6 hours for the carpet to dry and the chemical could ruin my furniture. This is information that should be provided BEFORE the technician is in my home!

Report a concern   October 30, 2011 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The technicians have always done an excellent job and our always expressing interest in the needs of the customer. Also, my carpets remain looking very good for a much longer period of time than with other systems. They also look cleaner.

Report a concern   October 28, 2011 — Rated 6 out of 10 by R.L. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I twas fine.

Report a concern   October 28, 2011 — Rated 9 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

the carpets looked great after the service and the technicians were a pleasure. I really appreciate the clean-cut, English-speaking service I received.

Report a concern   October 28, 2011 — Rated 10 out of 10 by G.J.M. Zerorez Phoenix
What do you like about our products and services?

Your cleaning process shows a distinct improvement over other carpet cleaners. My wife & I are very satisfied, and would reccomend you to any of our friends.

Report a concern   October 28, 2011 — Rated 0 out of 10 by R.T. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were not asked or told about the carpet protection charge. We would like a credit for the charge. By the way, we called in this morning to voice our complaint and were told that our call would be returned later in the day. We received no call!!!

Mr Last name removed

Report a concern   October 27, 2011 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

We heard of Zerorez on Radio KFYI, and would like to take this opportunity to express our appreciation for the way representatives from your company performed the scheduled cleaning of our rugs and couches. Not only were the results from their efforts the best we have ever experienced, their appearance, effiency, and professionalism was far above those than we have had with other companies.
We feel that Buddy Koozer and Casey Jones should be commended for their work, and are outstanding assets to your Company.

You have certainly earned our future business, and recommendation to others!

Sally and Bob Last name removed
Scottsdale

Report a concern   October 27, 2011 — Rated 10 out of 10 by C.P. Zerorez Phoenix
What do you like about our products and services?

My carpets dried quickly, and they were soft, not stiff like they are after being cleaned by other carpet cleaners. All spots were removed. The young man cleaning was very professional and thorough.

Report a concern   October 27, 2011 — Rated 10 out of 10 by T.M. Zerorez Phoenix
What do you like about our products and services?

this is the second time we have used zerorez and they capret and tile look great. Carlos was very professional and went right to work....thanks again

Report a concern   October 27, 2011 — Rated 10 out of 10 by D.B.H. Zerorez Phoenix
What do you like about our products and services?

The fact that your product and service is so superior, than anything else I have ever tried.

Report a concern   October 27, 2011 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Beautiful job by a courteous knowledgable tech. No hidden charges.

Report a concern   October 27, 2011 — Rated 10 out of 10 by M.L.C. Zerorez Phoenix
What do you like about our products and services?

No residue to collect and attract dirt.

Report a concern   October 27, 2011 — Rated 10 out of 10 by A.K. Zerorez Phoenix
What do you like about our products and services?

My rugs had some nasty dog stains.....they now look like new!! The young men who did the work were great...did a great job!

Report a concern   October 27, 2011 — Rated 9 out of 10 by A.D. Zerorez Phoenix
What do you like about our products and services?

I liked that hot water (steem) to clean the carpet.


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