Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84355 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 3, 2012 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Courteous, very thourough!

Report a concern   February 3, 2012 — Rated 10 out of 10 by M.C.H. Zerorez Phoenix
What do you like about our products and services?

How well it works, how clean my carpets stay, how easy it is to remove stains, and how helpful and professional the technician is, as well as the staff

Report a concern   February 3, 2012 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Everything! Everything about Zerorez is professional and always exceeds my
expectations. The front office efficiently schedules my cleaning, and the tech
arrives on time. The equipment is as clean as my carpet and upholstery when they
leave! I love Zerorez and have used it for about 8 years. I'll never use anyone else!

Report a concern   February 3, 2012 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

That it's a "green" product, and you offer very friendly service! Everything was explained well, and the time estimate was right on, too.

Report a concern   February 2, 2012 — Rated 10 out of 10 by A.M. Zerorez Phoenix
What do you like about our products and services?

We had our carpets cleaned,I had my doubts about one room in particular. Zerorez came and assured my wife that everything would turn out fine. They did not disappoint. The technicians were very curtious and professional as well. We will definatly call on Zerorez again and will not hesitate to recommend them to anyone.

Report a concern   February 2, 2012 — Rated 9 out of 10 by S.A. Zerorez Phoenix
What do you like about our products and services?

We've used Coit for years & Zeroez did a better job.

Report a concern   February 2, 2012 — Rated 10 out of 10 by C.W. Zerorez Phoenix
What do you like about our products and services?

Results are great, the service techs are knowlegeable, friendly and courteous

Report a concern   February 2, 2012 — Rated 9 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

First of all I don't know what products were used other than water. If some chemical was used please let me know what it was. My understanding was your company does not use chemicals, just water only.

Report a concern   February 2, 2012 — Rated 10 out of 10 by E.R. Zerorez Phoenix
What do you like about our products and services?

The two young men that cleaned the carpet were very professional, courteous and a real pleasure to do business with.

Report a concern   February 2, 2012 — Rated 9 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

We had a likable, pleasant, industrious tech do the job.

Report a concern   February 1, 2012 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

NO SOAP RESIDUE

Report a concern   February 1, 2012 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

No chemical smells, the quickness of service and the fact that is works!

Report a concern   February 1, 2012 — Rated 10 out of 10 by T.H. Zerorez Phoenix
What do you like about our products and services?

no crunchy residue left behind, pleasant people to work with, job well done!

Report a concern   February 1, 2012 — Rated 9 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I love the that my carpets stay clean for a long time after they are cleaned. I went for more than a year and a half before I needed them cleaned again. Your techncians are always courteous & professional.

Report a concern   February 1, 2012 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Fast, efficient, and clean: in 2 hours, Zerorez removed 25 years of dirt from my parents' carpeting. They were on-time, friendly, helpful, and left no mess. All the commercials I've been hearing for years turned out to be TRUE. It's so nice to find a service organization that performs as promised.

Report a concern   February 1, 2012 — Rated 10 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

On time, good product, good price!

Report a concern   January 31, 2012 — Rated 10 out of 10 by T.B. Zerorez Phoenix
What do you like about our products and services?

Friendly techs, excellent service, great results.

Report a concern   January 31, 2012 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

You came quickly and did a great job (we were grieving putting our dog down the previous night) cleaning up the mess left behind. And the price was great! Thank you!

Report a concern   January 31, 2012 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

Zerorez was the best choice I could have made for my home. The service was fast, efficient, and friendly. They answered all questions I had before the cleaning took place and even took time to explain as they were doing the carpets. I had a spot on my carpet where the dog had left a mark and now the spot and the smell is completely gone. My carpets look better and smell better than they have in a long time. I would recommend Zerorez to anyone looking for an awesome carpet experience.

Report a concern   January 31, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Clean products, friendly to environment and animals. All my stains were removed! Very professional but very personable!!

Report a concern   January 31, 2012 — Rated 9 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

Casey, the technician was friendly and very competent. The time that we had been told he would be there was exactly when he arrived. The fact that there was no funky carpet cleaning odor was a first for us. We were overall very pleased. Thank you.

Report a concern   January 31, 2012 — Rated 10 out of 10 by M.O. Zerorez Phoenix
What do you like about our products and services?

I Trust your employees to take care of my carpets like they were theirs.
My home and business always look great when they are finished cleaning.

Thanks MO

Report a concern   January 31, 2012 — Rated 8 out of 10 by B.A. Zerorez Phoenix
What could we do to improve?

The carpet cleaner that came gave me the impression that he possibly couldn't clean the carpet because we had had a leak. I had to defend my decision by explaining all the steps we had taken to care for the carpet after the leak. This was very irritating, but because I like the zerorez process I didn't kick him out.

Report a concern   January 30, 2012 — Rated 10 out of 10 by A.B. Zerorez Phoenix
What do you like about our products and services?

That my carpets are clean with no residue.

Report a concern   January 30, 2012 — Rated 9 out of 10 by P.C. Zerorez Phoenix
What do you like about our products and services?

Zerorez has very professional personal, both on the phones and in the trucks. They offer great products and service at an equally great price. I'll be using their services again in the future, and I'd recommend everyone to Zerorez for their carpet and tile cleaning needs. Thank you so much.

Report a concern   January 30, 2012 — Rated 1 out of 10 by B.O. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Tech was barely there an hour. Grout next to walls is still black. 390 $ was way too much.. Our friends had their whole house cleaned and sealed for 700 and tech washed by hand grout around walls by another company

Report a concern   January 30, 2012 — Rated 10 out of 10 by M.A.K. Zerorez Phoenix
What do you like about our products and services?

no smell, excellent customer service (came on time and gave proper estimate of time it would take); outstanding accounting ahead of time of what my costs would be.
Exceedlingly professional, and I would use Zerorez again, and will recommend it to friends and colleagues.
MK

Report a concern   January 30, 2012 — Rated 10 out of 10 by B.M. Zerorez Phoenix
What do you like about our products and services?

It works!!!!!

Report a concern   January 29, 2012 — Rated 10 out of 10 by J.P. Zerorez Phoenix
What do you like about our products and services?

You stand by your work!

Report a concern   January 29, 2012 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

I love your staff ... so polite and wonderful. Also did a fabulous job cleaning my furniture. Did not think I would ever get rid of the stains. Beautiful job!


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