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based on 84357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The technician was friendly & polite. He did a great job on cleaning my carpet. I will certainly call Zerorez again.
Showed up on time. No surprises. Professional.
My floors are really clean and everything looks great. Your technician was just great!
The technicians were on time, courteous and thorough! They also let me know that Zerorez cleans tile and grout. I plan on having them back out in the next few weeks to do all our tile and grout!
No products ... water only; professional team.
on time very friendly very nice did a good job
More up front pricing information and less up selling of additional services. My service grew from just over $120.00 to more then $380.00.
From the first contact to the finished carpet, the service was fantastic and the people I spoke with at the office superb. Brian was punctual, explained what was going to happen, and did a magnicent cleaning job on the carpet. No doubt I will be back and will very highly recommend your service. Thank you for a job well done.
That you do not use chemicals and soaps to clean the carpet, no residue left. You use very hot water that will kill dust mites and smells with that hot of water.
Give email confirmation of appointments as well as a call back. Call backs often occur at work which is very inconvenient.
needed to have you come back & redo the sofa & rug, you did & now we are happy.
My husband and I have used Zerorez 7 times now over the years which incidentally was recommended by our neighbor initally back in 2005. Over the years, our carpets and tile/grout have resulted in the motto "so clean and beautiful" that we have highly recommended your services over the years to our friends and now to those moving forward wanting a very clean/no residue result from your friendly professional staff. We especially love the "new" pricing now which is more in line with your competitors....Love you Zerorez!!
You can not even tell it had been cleaned. For the cost and the results we were not pleased at all. Our carpets were not even soiled, only needed cleaned in the walking area. The guy was in and out very quickly. In our bedroom I called twice and the second time out your employee said his boss told him he could not clean it again, so he did not even touch it. That does not say much. Everytime we hear the ad on KNIX we don't agree with them at ALL.
How clean Zerorez makes my carpets. The Tech was very thorough, polite and professional
I rate you a 10. The person that came to clean my carpet called ahead and was very polite and nice. He was careful with my home and did a fabulous job on the carpet.
I will definitely be recommending your company.
Very courteous young men and they were very good at pointing out some services I could use in addition to the carpet cleaning.
No chemicals and very clean carpet cleaning service
How clean the carpets come out. Your Techs are very professional and helpful.
The service ws good, our rugs look nice. I just felt the cost of protection for the rug was excessive for such a small area like bedrooms
Using Zerorez is super easy--online scheduling user friendly. Technician called 15 minutes before arriving--was on time--Very effecient-Super friendly. Made sure equipment didnt damage baseboards. Floors were dry in just a couple of hours.
move furniture. spots till there
everything
Our carpets stay cleaner longer and usually the people cleaning the carpet are very quick and friendly.
Technicians are knowledgeable and care about the job they are doing and are courteous.
Very satisfied with the end result of carpet and upholstery cleaning.
No smell, works amazingly well, my carpet stays clean and the price is reasonable. Technicians are always helpful and friendly too.
Green friendly. My carpets seemed cleaner without all the crunchy residue that is usually left on my carpets before I vacuumed.
You were represented well. The job was done well and met our expectations. Your serviceman was knowledgeable and competent. It was a pleasure to interact with him. We will be happy to use your services again.
My carpets seem to stay cleaner after Zeroez cleaning, perhaps because there is no soap residue left in the carpet.
We were very pleased with the rug cleaning -- our rug looks better than it has
looked in years. The young men who did the job were polite and reallly knew
what they were doing. We definitely will use Zerorez again.
No chemicals and carpets are cleaned well