Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 1, 2013 — Rated 10 out of 10 by Richard Reezes Zerorez Phoenix
What do you like about our products and services?

THE MEN WHO DID THE CARPETS WERE VERY NICE AND DID A GREAT JOB.

Report a concern   March 1, 2013 — Rated 10 out of 10 by E.L. Zerorez Phoenix
What do you like about our products and services?

your representative is first class as was the final results

Report a concern   March 1, 2013 — Rated 10 out of 10 by L.E. Zerorez Phoenix
What do you like about our products and services?

Fantastic Technician and service my carpet really does like new again and because i always use Zerorez it always cleans up great Thanks to Mark and First name removed in the office she did a great job setting everything up.

Report a concern   March 1, 2013 — Rated 10 out of 10 by S.L.A. Zerorez Phoenix
What do you like about our products and services?

He was pretty fast and efficient, The carpet looked better then when Stanly Steamer did it about a year and a half ago. I have to say no to that question below for privacy reasons. Sorry.

Report a concern   February 28, 2013 — Rated 10 out of 10 by L.S. Zerorez Phoenix
What do you like about our products and services?

Quickness, the knowledge of the techs, the professionalism of the scheduler

Report a concern   February 28, 2013 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

Green, carpet isn't crunchy, no smell!

Report a concern   February 28, 2013 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

YOU do a great job and very profession service people. Thanks

Report a concern   February 28, 2013 — Rated 10 out of 10 by Gregg Knight Zerorez Phoenix
What do you like about our products and services?

Prompt
Courteous
Knowledgeable
GREAT job

Report a concern   February 28, 2013 — Rated 10 out of 10 by J.K. Zerorez Phoenix
What do you like about our products and services?

Carpets are very clean. Your agent did a great job.

Report a concern   February 28, 2013 — Rated 10 out of 10 by Elizabeth Magnusson Zerorez Phoenix
What do you like about our products and services?

I like the fact that you are environmentaly safe, and that I am not left with chemical residue in my carpeting.

Report a concern   February 28, 2013 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

The carpet does not turn out crunchy. However, there is ONE THING I was not happy with at all. There is a white speckle spray left all over my black appliances AND on the hood of my black car. I had to have it removed professionally. Why is this?

Report a concern   February 28, 2013 — Rated 3 out of 10 by S.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

my estimate was approximately $150 and my bill was quoted at $210; I thought my grout in the tile would be cleaner than it is after the experience. I have a home floor/tile cleaner that does not much different than what you did. I will not be recommending you to others.

Report a concern   February 28, 2013 — Rated 10 out of 10 by N.R. Zerorez Phoenix
What do you like about our products and services?

The professionalism of your cleaners. The product is great.

Report a concern   February 28, 2013 — Rated 10 out of 10 by J.L. Zerorez Phoenix
What do you like about our products and services?

Friendly efficient employees

Report a concern   February 28, 2013 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Carpet clean and soft. Technician very courteous

Report a concern   February 28, 2013 — Rated 10 out of 10 by G.R. Zerorez Phoenix
What do you like about our products and services?

Carpet was cleaner than I expected. Workers were courteous and efficient

Report a concern   February 28, 2013 — Rated 7 out of 10 by B.D. Zerorez Phoenix
What could we do to improve?

Making sure you take away the corner protectors and clean where they were placed.

Report a concern   February 28, 2013 — Rated 8 out of 10 by D.P. Zerorez Phoenix
What could we do to improve?

When you advertise your service on the radio, you should mention all the up charges. Very happy with the results, not so happy with the unknown added costs

Report a concern   February 28, 2013 — Rated 10 out of 10 by Darrell Smith Zerorez Phoenix
What do you like about our products and services?

friendly efficient service

Report a concern   February 28, 2013 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

Great service and great price!

Report a concern   February 28, 2013 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Timely, efficient and courteous. The rugs looked great.

Report a concern   February 27, 2013 — Rated 9 out of 10 by T.F. Zerorez Phoenix
What do you like about our products and services?

The technicians are very professional and do an excellent job

Report a concern   February 27, 2013 — Rated 10 out of 10 by Gail Carlson Zerorez Phoenix
What do you like about our products and services?

Quality of work, timeliness, and professiional worker(s).

Report a concern   February 27, 2013 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

Everything!

Report a concern   February 27, 2013 — Rated 10 out of 10 by C.R. Zerorez Phoenix
What do you like about our products and services?

Carpet cleaned nicely with less drying time. Service guys were pleasant and knowledgeable.

Report a concern   February 27, 2013 — Rated 10 out of 10 by C.D. Zerorez Phoenix
What do you like about our products and services?

Product seems to work, technician was very helpful and was not rushed nor pushy on adding services

Report a concern   February 27, 2013 — Rated 8 out of 10 by C.G. Zerorez Phoenix
What could we do to improve?

there seems to be some confusion in the office , i received 4 calls to verify my appt

Report a concern   February 27, 2013 — Rated 2 out of 10 by R.J. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Price of $119.00 plus a so called environmental

Report a concern   February 27, 2013 — Rated 10 out of 10 by E.K. Zerorez Phoenix
What do you like about our products and services?

Service was timely and professional.

Report a concern   February 27, 2013 — Rated 10 out of 10 by Jenny Lally Zerorez Phoenix
What do you like about our products and services?

The professional that attended to our carpet needs, provided information and answered our questions and concerns completly. Most importantly, we found him to be very thorough in each and every room, paying special attention to problem areas. We were very pleased with the end result and will contact Zerorez in the future.


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