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based on 84357 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
My carpets are really clean and soft. And, they dried very quickly.
dried very fast. courteous technician
clean smelling carpets and your tech
I like the fact that there is "zero" residue used, allowing the carpets to stay cleaner, longer. Zach was very informative and was almost excited to show us the difference from where he cleaned and where he still needed to clean. He was very nice and helpful and had no issues with a few spots I needed him to go back over. I loved my experience with Zerorez and will definitely call them when I need my carpet cleaned again. I will also use them to clean my tile and sofas when the need arises!!
The team was friendly & did a good job of cleaning my carpets.
Your service is great and very professional. From the minute you make the appointment it seems that everyone is very organized and on time. The technicians are knowledgable and friendly and always do their best to please. I wouldn't use anyone else for carpet cleaning and have recommended you to several people including clients and family.
Your service did exactly as advertised, the Tech Casey Jones was polite, profesional and did not leave any kind of mess behind.
every thing went well. Boy's were polite and friendly---good job.
They did a good job and the carpet looked very nice when they were finished. They gave helpful hints about the carpet and were competent workers.
You charge so much for your work that most of my friends wouldn't be able to afford you. Cody was very nice and very thorough. I really liked him. I still have some pet stain odors however. Thanks again for the work he did for me.
Your representative was pleasant, informative and very professional. The work he did was great. It feels good to have clean carpeting and upholstery. We would definitely use Zerorez again.
jo
They were very quick and got out some stains that I didn't think would come out. The techs were very nice and respectable. I would definitely recommend zerorez.
On time and great work!
Seen i started using Zerorez i have been very happy with the servises
Like that the carpet wasn't soaked & dried quickly. Service tech was very polite and expalined what he was doing.
the home cleaning and all that was assoc. with the appointment went wonderfully.. i had also wanted to schedule a office carpet cleaning however after my conversation with the woman who handles that dept. i was close to cancelling all appointments with this comnpany.
She was extremely rude and curt.... i asked to speak to the manager of the company and she stated " I AM THE MANAGER"...
I WILL THINK TWICE ABOUT RECOMMENDING YOUR COMPANY SOLEY BASED ON MY CONVESATON WITH THIS RUDE WOMAN..
ps.. she said she was the manager of the commercial carpet cleaning
my old stains were all removed. the boy that did the job was just so kind and pleasant.
There are several places that were not cleaned as well as I think they should have been. The "after" spray shows darker than the carpet and I do not like the results. I had Zerorez because of Danny Davis but truthfully I am disappointed. The "Techs" were extremely nice and both were very business orientated young men. But I would really like someone to come over and look at my carpet. Maybe that is your end result, I had some people over but I did not tell them I just had the carpet cleaned, I would have been embarrassed. The traffic areas did not come as clean as I thought they should have turned out.Sorry At the present time I do not like the end product. Name removed Reed
fast and friendly
We had one room which was quite dirty and showed traffic patterns. Carlos worked on the areas and was able to bring to carpet back to almost new. Great job and an efficient employee.
When we called to make the appointment, we forgot to mention the Steaken Burger promo. If it is still available please send it by mail.
Great service, extremely professional and my carpets look bran new
I thought the cost was a little high, but I like the fact that there is no residue on the carpet!
service was great carpet feels good without soap residue
Carpets came out super nice and no crispy feel.
Being in real estate, I have recommended your company to clients and have never heard a thank you or have been offered any referral promotion for recommending your service. It is very disappointing.
Also, I find it hard to get a committment on pricing without lots of "little" extras!
they were great.
Very professional. Carpet is fresh and clean. Also had all our tile clean and it looks amazing. The representative that performed our cleaning was outstanding and very professional.
It depends upon the response we receive to a our customer service concern, which was first brought to your attention by a phone call at least 3 or more weeks ago, and then was emailed to your office (no response) until a phone call was placed again this past week in which the Service Technician came out to take back the Empowered Water kit. We have sent pictures of the film presently on our home windows, car windows and mirrors. All we are asking is "how to get this off?" We have been unsuccessful thus far. Thus far, we are disappointed in the lack of concern, but are willing to see what happens.
I like knowing that there are no residual chemicals to possibly harm my dogs. I like the friendly technicians and the fabulous results. I have been happy with the company every time they have cleaned for me.