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based on 87472 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I can't tell you how many carpet cleaners that I have tried. Every time it was the same problem! My carpets were wet for days and they were so crunchy that you could hear yourself walking on them. I thought that my carpets were ruined and that I was going to have to buy new carpeting throughout the house. Needless to say I was extremely skeptical! I decided to call Zerorez because I kept hearing about them on the radio. My gosh...Zerorez is amazing!!! My carpets were dry within hours and they were just beautiful! They were also extremely courteous on the phone and they had incredible follow-up. I will never have to try another carpet cleaner, which makes me very happy! Thank you Zerorez!
We have already recommended your service to many people in Gold Canyon
resort, telling them how wonderful the carpets look and how great your employee was. He was thorough, efficient, courteous and knowledgeable. Too bad he is going back to California.
thank you for your service. I have never been that pleased with a carpet cleaning before especially with the way you did it and using the citrus powder. I am a believer in the product.
Very professional, and did an outstanding job. Was quick and dried within a short period ov=f time
The tech that did the work was great.
Still in the process of getting out a couple of stains. This is the third trip. Sure hope it finally comes out. You have been very pleasant and have come back at no charge, but you were recommended to me by a friend because she said that the stains came out the first time and did not bleed back through. Not the case here.
Good Job
It cleaned our carpet and tile very nicely and did not leave a lingering oder to contend with.
The ceramic tile came out very clean.
we did the spot treatment at an additional $25 a spot for the cat mess and it didn't help the smell returned and it seems like it was just a huge waste of our money. I know for a fact the cat hasn't made anotehr mess on the carpet as we put a gate up so he couldn't get to the cleaned carpet. I am pretty sure I wasted my money with your company.
How clean our carpet and funiture are. Also, the friendly and efficient service.
The process is very quick and does a great job.
On time, personable, complete explanations about work, nice job.
Didn't leave that nasty chemical smell! The technician was so nice and explained exactly what he was going to do. The cleaning took exactly as long as he predicted - would recommend to anyone looking for a fast and easy company to work with.
Carpets came out soft and clean. Really looks great.
I loved how clean the carpets got and how quickly they were cleaned! I like the fact that there were no harsh chemicals and the carpets were soft when finished. I am very pleased with my clean carpets! :)
The man that showed up to clean my carpet was very polite and listened to my concerns, and what I was looking to get out of having him clean my carpet.
I was quoted 366.00 for my carpets to be cleaned. When the cleaning was finished my carpets ended up
Costing me 499.00. I can understand it costing more for some
Of my rooms being larger but almost 150.00 more is ridiculous. Especially when you advertise that you clean 3 rooms for 129.00. I will NEVER refer your services to anyone I know!! In fact, I will make it a point to tell my friends that you overcharge your customers!!! You will not have my returned business!!
I like that the "empowered water" does not leave the carpet crusty. Also the tech rep was friendly and efficient.
Thorough job, good prices. Professional.
Quality job, floors are always cleaner than I would expect them to be. The technician is always nice and done in a timely manor.
I liked the young man, Andrew Yesul, who cleaned our carpets. He explained the services in detail to me. He worked very hard for almost 3 hours, not taking breaks, or talking on his cell phone, etc. I was very pleased with his work. The carpets look great!
Troy was great and outstanding customer skills. Carpet looks new again! Will most definitely recommend to family and friends.
Our carpet was brand new about 8 months ago and we had some traffic areas that were getting dark. Zerorez got some of it out, but I can still see the dark spots. I could have used my carpet cleaner with water in it to do the same thing - for free.
The service was great and the tech was very personable and professional. I would like to see more options for less rooms.
Clean carpets
my carpet just looks great
no sticky residue
Your service was reasonable and it didn't take forever. Everything was explained and the few questions I had we're answered to my satisfaction. I will be using Zerorez again in the future.
Clean and chemical free
Excellent, natural product with no chemical residue in the Carpet. Carpet looks great! Your people are knowlegable and professional, yet friendly and understanding. The overall experience was great!