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based on 84363 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely courteous, professional, and knowledgeable technicians. Very thorough during the entire cleaning process. We had our whole house tile, carpeted bedrooms, sofas, and area rug cleaned. They all look amazing now thanks to Zerorez!
The technician was fantastic! Overall my carpets look pretty good. Based on the advertising I have been hearing on KNIX I was expecting perfection. There was one stain in a bedroom that looked like it was gone when the technician left but by the next morning you could see that it did not come out at all. A bit disappointed in that. Not sure what to do with that room now? I also expected the carpets to be dry much quicker than they were...again based on advertisment.
Carpets very clean and your tech was here on time and very professional
Reasonable price. Excellent work. Great Techs. Clean equipment and organized system of cleaning. First name removed
The technicians were very nice and explained everything before they started working. My carpets look fantastic!
You did a great job.. We will recommend Zerorez to everyone...Our neighbor asked for your card....Thanks this is a great way to start off in our new home... Love Zerorez....
You have already been here twice. Mostly my carpet is clean but there are some places that were missed and could have been over-looked as they were behind doors. I purchased some of your water and will clean the areas myself.
It works and works EXCEPTIONALLY WELL!
While I was pleased with the cleaning, the service did not meet the expectations I had from listening to the local radio commercials. The Carpets did NOT dry any faster than services I used in the past. And the carpets, while cleaned good, did not turn out as clean as the Stanley Steemer service I used last year.
The service was good, and the service tech was good.
It is only the commercials that I feel are misleading.
Your team did an excellent job. I was fearful my carpet was in need of replacing but you guys made it look new again. Great job, thanks
I love that they are chemical free, I have a son that is crawling and playing on the floor constantly and its nice to not worry about chemicals! Assistance getting info and scheduling the appointment was great. Jessica was very informative and the tech who came out was amazing!!!
Zach was wonderful!!! Helpful, informative, effecient, gentlemanly.....The carpet looks great. I like the "non-chemical" aspect....especially the lack of that kind of odor. We definitely will use Zerorez again!!
Thanks for the great product and service....
I paid an extra $25 to have a soap stain removed that was about a 10-12 in square. The spot is now 3 times the size it was. I was not dissapointed in the overall service, the tech was professional. There was one stain that he used something and it is 50% better than it was.
You get the carpet clean and take the time to do it right.
Your staff have been professional, honest, and polite.
carpet looked really good after cleaning even though there was heavy use.
service tech was prompt, professional and very good at his job.
The gentleman, Max, who cleaned my carpets was extremely polite, friendly, timely, and helpful.
It's easy and clean. Does a remarkable job
The fact that the carpets are so clean and no checmicals. Before we put the furniture back we vacumed and the vacume container was empty. Not even dusty. The product we purcased, Empowered Cleaning Fluid,is great. The service tecnician, Jonothan Rojas, was polite, informative and just plain nice.
CLEANING PROCESS.TIME OF DRYING .....AND A WONDERFUL YOUNG MAN WHO DID THE CLEANING .YOU R NO 10 WITH US .
The Techs were very professional and explained how the process works.
Your customer service representatives were extremely courteous and flexible. Our carpets look almost like new...which I did not think was possible given their condition. Thanks again!
I had done some research regarding your process, which is why I selected your company. Your personal were very polite, knowledgeable and professional. As with any carpet cleaning, time alone will tell if the process is successful. We hope to see you again in 12 months.
On Time, Great Service! Very Professional and results were outstanding.
Tech--Levi was prompt--professional and most of all you exceded my expectations
Your company did a great job thank you for a job well done will I will tell anyone that ask for someone to clean there carpets
Clean carpets - great price - professional technician - everything
Cody was very friendly and professional. He called ahead to let me know of his arrival which I really appreciated. He workes quickly yet did a through job. I invited my neighbor over to see the cleaning first hand as see wants to have her carpets done. She was very impressed and has the number to call. Also, a lady was driving by and stopped in to ask for a card. Sounds like you have some good future customers! In talking with friends, I have told them how pleased I was with the product and Technician. Highly pleased and would use again. Feel free to use any or all parts of this feedback. Many thanks Name removed
Josh, like all the people you have sent out was polite, personable and did a very good job cleaning my carpets. My carpets stay cleaner longer with your method than other cleaners. I love the lack of chemicals.
The way the carpet looked after cleaning. It was like brand new.