Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 87472 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   March 28, 2013 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

Technician was informative friendly and efficient , rugs look very good and were basically dry by evening TY

Report a concern   March 28, 2013 — Rated 6 out of 10 by M.F. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The advertised price was $129 for 3 rooms but my final bill was $370 with all the add ons

Report a concern   March 28, 2013 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Your process cleaned our carpet far superior to another service we used previously. The technician worked very hard and our carpets look like new!

Report a concern   March 28, 2013 — Rated 10 out of 10 by Bill Twardy Zerorez Phoenix
What do you like about our products and services?

You showed up on time and completed the work in a timely manner.

Report a concern   March 28, 2013 — Rated 10 out of 10 by H.B. Zerorez Phoenix
What do you like about our products and services?

I was very impressed with cleaning my family room carpet that is 14 years old and the kitchen tile is 17 years old. I did have my doubts that they both would turn out to look so good.
I wouldn't hesitate to recommend Zerorez to all family and friends.

The technican was pleasant and courteous and answered any questions about the product.

Thanks again.

Mary Last name removed

Report a concern   March 28, 2013 — Rated 10 out of 10 by K.J. Zerorez Phoenix
What do you like about our products and services?

The carpets stay clean longer than with other services. With other companies the carpets will look good when they leave but within a week or two the old stains are back along with some new ones.

Report a concern   March 28, 2013 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

the tech, Wally , explained everything well and I felt he really knew what he was doing. I will request him for my next job.

Report a concern   March 28, 2013 — Rated 10 out of 10 by K.P. Zerorez Phoenix
What do you like about our products and services?

Carpets came out great- friendly service

Report a concern   March 28, 2013 — Rated 10 out of 10 by M.H. Zerorez Phoenix
What do you like about our products and services?

I love the staff at Zerorez and feel safe and comfortable with each of the associates who have come to my home. They are courteous, knowledgeable and fast. I also like the way my carpets feel after being cleaned by zerorez, although my tile did not feel as clean after this last cleaning. I love zerorex carpet cleaning, however I am not as sold on the tile cleaning.

Report a concern   March 27, 2013 — Rated 10 out of 10 by Romaine Carrington Zerorez Phoenix
What do you like about our products and services?

We have a Rainbow vacuum cleaner, and with zero rez carpet cleaning, we get no foam in the water of our vacuum from soap residue! Zero Rez is the greatest!

Report a concern   March 27, 2013 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

The communication.

Report a concern   March 27, 2013 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Carpet always look and feel great

Report a concern   March 27, 2013 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

1. Soap was not used in the process. Therefore no soap residue will remain to attract new dirt.
2. The (15 year old)carpets looked like they were brand new when the gentleman was done.
3. "Booties" were provided to cover our shoes until the carpets were completely dry.
4. The final "raking" created a "like new" appearance to the clean carpets.

Report a concern   March 27, 2013 — Rated 10 out of 10 by Don Heet Zerorez Phoenix
What do you like about our products and services?

You showed up early, did a very prompt job. Your tech was very friendly and professional. the carpet was cleaned and looks as good as when we moved in. fantastic job thanks

Report a concern   March 27, 2013 — Rated 10 out of 10 by T.C. Zerorez Phoenix
What do you like about our products and services?

fast friendly service and proivides a great product for a resonable price

Report a concern   March 27, 2013 — Rated 10 out of 10 by R.C. Zerorez Phoenix
What do you like about our products and services?

Product was great, my floors look new, the Rep. that did our floors was thorough and had a pleasant personality.

Report a concern   March 27, 2013 — Rated 10 out of 10 by D.L. Zerorez Phoenix
What do you like about our products and services?

Well done job. The technicion was very polite and worked fast.

Report a concern   March 27, 2013 — Rated 10 out of 10 by K.M. Zerorez Phoenix
What do you like about our products and services?

Green Product, and the Tech was very helpful and knowledgeable.

Report a concern   March 27, 2013 — Rated 9 out of 10 by C.B. Zerorez Phoenix
What do you like about our products and services?

Ryan did a nice job - have no comment on products, but carpeting feels a bit stiff.

Report a concern   March 27, 2013 — Rated 9 out of 10 by A.V. Zerorez Phoenix
What do you like about our products and services?

We like the idea of no residue being left behind, no toxic cleaning products and a professional job. Your employee, Troy, was very professional, pleasant, thorough, and on time. He made recommendations for the protection product afterwards but wasn't pushy. The carpeted areas looked fresh and clean.

I have one concern though. We had one bedroom completely empty with no traffic since the cleaning. We purchased a new Hoover vacuum with great suction, as ours died the day we had carpets cleaned. WE vacuumed the room 6 days after the cleaning and were amazed at how much dirt came out of the carpet. All other carpet areas collected relatively very little dirt. We could see it thru the canister.

Report a concern   March 27, 2013 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

Carpets look and feel great. Bronson was very professional and quick.

Report a concern   March 27, 2013 — Rated 10 out of 10 by R.P. Zerorez Phoenix
What do you like about our products and services?

Zerorez does a great job cleaning my carpet. There are not a lot of chemicals and my carpet isn't soaked for days afterwards. The technicians were very professional and helpful as we discussed a couple of stains.

Report a concern   March 27, 2013 — Rated 10 out of 10 by N.A. Zerorez Phoenix
What do you like about our products and services?

Customer service

Report a concern   March 26, 2013 — Rated 9 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

I think the product was very good, I am happy with the results. However, the cost is double what I have paid from your competitors

Report a concern   March 26, 2013 — Rated 9 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Loved all the carpet that cleaned except the traffic place going into my bedroom. Guess I waited too get it cleaned.

Report a concern   March 26, 2013 — Rated 10 out of 10 by Kim Eldreth Zerorez Phoenix
What do you like about our products and services?

Very friendly, professional service personnel that arrived on time ready to clean. My carpets looked great when he was finished.

Report a concern   March 26, 2013 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional. When he got to our home, one of the hoses would not work. He drove to Mesa and came back to finish his work. The carpets look new and they dried in about four hours. The carpet is so soft, I run around barefoot all the time. Thanks.

Report a concern   March 25, 2013 — Rated 10 out of 10 by Patty Saya Zerorez Phoenix
What do you like about our products and services?

The people who came to my home were very professional and knowledgeable. The carpet dryed super fast and looked great. Carpet was not crunchy afterwards

Report a concern   March 25, 2013 — Rated 10 out of 10 by N.B. Zerorez Phoenix
What do you like about our products and services?

Polite, prompt and great results!

Report a concern   March 25, 2013 — Rated 10 out of 10 by Sandra Rivers Zerorez Phoenix
What do you like about our products and services?

Very professsional. The company did a fantastic job cleaning my carpet. I am a returning customer. Zerorez lives up to their name.

Thank you so much for a job well done!!


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