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based on 84355 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
No blue booties were worn as per advertised. Too many trips in and out of the house???? We have tile floors in all but 2 bedrooms but we had to mop the tile when job was completed. carpets did come very clean so I guess that's what matters.
Professional and very effective. Alan was great and I will certainly recommend your services to my clients in real estate and family. Thanks!
I love the professional and knowledgeable technicians- I love how my carpets are really "gunk free" now and how they just gave my sectional sofa a new life!!!
Our technician was very professional. He arrived to the home when scheduled. The carpets look great.
I was impressed with the professionalism of the staff. I liked that my client was happy with the results and felt comfortable enough to ask for some additional space to be cleaned.
It went great, ty
everything
super
I was sooooo pleased with the cleaning of my carpet and the very pleased with the the two young men who were very informative of the method and cleaning.
I loved how beautiful my carpets looked after the cleaning. I loved how I could order the cleaning on line and see how much it was going to cost before the tech came to my house. The techs were very polite and professional. They were fast and thorough. You exceeded all of my expectations.
Zerorez is clean, chemical free, neat and professional.
The carpet looks better than it did when it was new 3 years ago.
Your prices are very high!
I appreciated the excellent job that was done. Also the gentleman who performed the service was very good and also nice.
My carpet looks like new and its 10 years old. I'm very happy with the service.The company work van looks great and it was nice and clean inside and out. Very profesional.
Quick response! Excellent service. I will definitely use you again.
This service is way to high cost for what is received. Carpet does not look much cleaner than before service. Service tech said high traffic areas do not come clean. Stairs look about the same also.
I got what I expected. Great job.
Almost everything-- the prompt appointment, your professional and courteous rep, the obviously fresh cleaning system, and the fast drying. I hate to sound like a commercial, but the carpets really did bounce back like new. Wonderful job. Thanks.
no residue. Quick and efficient service!
Came during the time stated, for the price previously agreed upon.
Tobias was polite amd efficient, and the carpet was much cleaner after than before. I would use Zerorez again.
We thought the service people were very professional and certainly our carpets looked great when they were done. Also, we had our upholstery cleaned and it looks terrific.
Our carpets looked great after getting cleaned by Zerorez. We had silly putty stuck in the carpet in our boys playroom for a long time because I was not able to get it out. The technician, Brian, was able to get it out of our carpet. He was also able to get out two vomit stains. Our carpets look so much better!!
The service was amazing! I have never had anyone so helpful and truly believes in the product they are using. My carpets turned out amazing, no strong smelling chemicals either. My carpet feels wonderful!
i am not pleased. the carpet looks mottled like some of the color faded in patches across the room. what is that?
No chemical smell.
Effective & Safe for humans and the environment.
First of all the young men that came to my house were very professional , as well as personable. They were dressed nicely, took care to protect corners, and clean up after themselves. They seemed to do a thorough job and explained the process to me in an easy to understand way. My carpet looks very nice and I loved how quickly it dried.
Put furniture back...
The technician was very nice and professional and even though he was training someone the day he came out, he didn't seem to take any longer than if he were doing it himself. He offered us different treatments, but never pressured us to buy any of them, leaving the decision to us. I didn't feel uncomfortable or anything. Great service!