Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84357 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   February 8, 2012 — Rated 10 out of 10 by L.K. Zerorez Phoenix
What do you like about our products and services?

No soap or harsh chemicals. Techs were on time, dressed professionally, polite, explained the process, fair price.

Report a concern   February 8, 2012 — Rated 9 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Very through and carpet looks good.

Report a concern   February 8, 2012 — Rated 10 out of 10 by L.V. Zerorez Phoenix
What do you like about our products and services?

Self contained unit and the idea of no soap residue left behind. Your service tech was FANTASTIC!!! great work ethics.

Report a concern   February 7, 2012 — Rated 10 out of 10 by W.B. Zerorez Phoenix
What do you like about our products and services?

VERYNICE YOUNG MEN AND VERY KNOWLEDGBLE. RUG LOOKS LIKE NEW GRAAT JOB

Report a concern   February 7, 2012 — Rated 10 out of 10 by B.T. Zerorez Phoenix
What do you like about our products and services?

The two technicians who came to
our house were very knowledgeable and
did an excellent cleaning our carpets and
upholstry. They were friendly and courteous,
which made the 8:00 a.m. appointment
on a Saturday less painful. :)
We tried Zero Rez in December and
immediately saw the positive difference
between Zero Rez and our previous
carpet service. Everything Barry Young
says about Zero Rez, on KFYI, is TRUE!

Report a concern   February 7, 2012 — Rated 10 out of 10 by A.Q. Zerorez Phoenix
What do you like about our products and services?

Did a great job, the tech was very friendly answered all my questions and was very pleasant

Report a concern   February 7, 2012 — Rated 9 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

very satisfied with everything

Report a concern   February 7, 2012 — Rated 10 out of 10 by S.H. Zerorez Phoenix
What do you like about our products and services?

Great job. My technician was very professional and I will recommend him highly. Zerorez is everything you said it would be and more.

Report a concern   February 7, 2012 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

Carpets alwasy look great after your service!

Report a concern   February 7, 2012 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

green--no chemicals, detergents, no residue--my carpet looks new again!

Report a concern   February 7, 2012 — Rated 10 out of 10 by D.N. Zerorez Phoenix
What do you like about our products and services?

Service was great ! Carpet is like it was new again.

Report a concern   February 7, 2012 — Rated 8 out of 10 by R.C. Zerorez Phoenix
What could we do to improve?

Carpet stayed damp longer than expected.

Report a concern   February 6, 2012 — Rated 10 out of 10 by R.K. Zerorez Phoenix
What do you like about our products and services?

Very professional. Always do your best to take care and put in extra effort to meet customer needs

Report a concern   February 6, 2012 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

My carpets were as clean as when they were first installed, and have remained dirt free for two weeks now

Report a concern   February 6, 2012 — Rated 10 out of 10 by L.P. Zerorez Phoenix
What do you like about our products and services?

Not soapy and the carpet didn't crunch after it dried!

Report a concern   February 6, 2012 — Rated 7 out of 10 by A.P. Zerorez Phoenix
What could we do to improve?

I believe you miss representing the quoted price of $119.00 when the workers come to the job they say the price does not include a $14 environmental fee. So why don't you be up front and say the price is $119 for thnree rooms plus a $14 environmental fee for a total of $133. On the Danny Davis morning show he states the price of $119 instead of the true price of $133. I believe you get the point. We are looking forward in a month or so to see how the carpets stand up after the cleaning that was done on February 1, 2012. We also had additional work performed as stated on your invoice.

Report a concern   February 6, 2012 — Rated 9 out of 10 by M.F. Zerorez Phoenix
What do you like about our products and services?

I was amazed at how clean both carpet and tile was after treatment. I have had multiple companies clean the carpet and it was not as clean and also stiff to walk on after the process.

Report a concern   February 6, 2012 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

Zerorez service is prompt and efficient. Employee was very knowledgeable.

Report a concern   February 6, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

No residue... no high pressure sales

Report a concern   February 6, 2012 — Rated 10 out of 10 by W.D. Zerorez Phoenix
What do you like about our products and services?

I liked how clean my carpets now look and the fact that there are no chemicals to this process.

Report a concern   February 6, 2012 — Rated 10 out of 10 by B.F. Zerorez Phoenix
What do you like about our products and services?

Green products/method. Service was friendly and accommodating.

Report a concern   February 5, 2012 — Rated 10 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

the servicemen were curteous, friendly and fast. We also were pleased that it was steam cleaning with no chemicals.

Report a concern   February 5, 2012 — Rated 9 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

no chemical residue

Report a concern   February 5, 2012 — Rated 10 out of 10 by D.H. Zerorez Phoenix
What do you like about our products and services?

Worked very well on very old carpets, thank's

Report a concern   February 5, 2012 — Rated 8 out of 10 by J.S. Zerorez Phoenix
What could we do to improve?

GIVE TOTAL COST OF PRICE FOR SERVICES INCLUDING ADDITIONAL AREA PRIOR TO STARTING CLEANING NOT WHEN YOU HAVE ALMOST FINISHED THE CLEANING....

Report a concern   February 5, 2012 — Rated 0 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We use no one else but you but you are not what you promise to be. This time you washed your machine out on my front lawn.

Report a concern   February 5, 2012 — Rated 10 out of 10 by D.T. Zerorez Phoenix
What do you like about our products and services?

Soap free, quick, very clean, friendly!

Report a concern   February 4, 2012 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

My carpet was very dirty and looks so much better

Report a concern   February 4, 2012 — Rated 10 out of 10 by L.O.R. Zerorez Phoenix
What do you like about our products and services?

Effective, no chemicals, no odor - On time, courteous knowledgeable representative

Report a concern   February 4, 2012 — Rated 7 out of 10 by L.H. Zerorez Phoenix
What could we do to improve?

Our grout still needs cleaning. The zerorez tech claimed that the dark areas were thinset from the original installation.


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