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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Liked the fact there was no "residue." I was more pleased that I could have anticipated with the results. The two men were courteous, clean, helpful and very informative. They did a little up-selling, but I was ok with that because there was no pressure. Once they explained or we saw the results, then the additional products/work made sense.
Completely pleased with the entire experience. I will use Zerorez again and I have already referred to them!
No soaps, no chemicals
carpet was so dirty. after Zerorez came it looks amazing!
On time, professional technician, carpet looks great.
Thoroughness, "green" approach, great results
Non toxic with no heavy smells. Carpets look great. I have cream carpets and there hard to get looking nice. Also good for the enviornment.
The associate was friendly and took the care to put the booties on his feet after he cleaned and provided 2 sets for myself and my husband if we needed to walk on it before it dried. I will call them again.
on time arrival. cleanliness through the process. trustworthy employee.
it's an eco-friendly product. The price is great. The service person was courteous and professional. He got the carpet clean!
The technician, Levi, was on time and was professional. However, my carpets were "stiff" and hard after the cleaning. I vacuumed the next morning, but will need to vacuum them at least once more, so they will feel soft again. Also, your web site says the carpets will be dry very quickly. I agree with what Levi told me - 4 - 6 hours. I don't consider that very quick.
efficiency of the workers
Different than other carpet cleaning companies, not humid in office when done, the use of chemicals is very minimal
I really liked the professionalism, Brad called prior to arrival, went over the scope of work with me, reviewed pricing, and performed the work in a timely manor. The final product was as advertised, Clean with no residue.
Sicerely,
Name removed
No soap residue - fast drying time
Service tech was knowledgeable about product and industry. Very polite. Work performed professionally and timely. Price was comparable with competition.
excellent customer service and your product really works!
Timely, professional technician, great results great value.
Great cleaning with no soap. Great customer service.
No chemicals. The carpet was very clean.
Service was great! Cleaning was excellent
prompt and great service
service man knew what to do
Very courteous and professional staff.
It is well suited for the dust in the area. I was greatly impressed because it was exactly what I needed to get this house straightened around so I can put it up for sale. It was not irritating to my throat or sinuses and infact there was hardly an oder. IT took very little time to dry and I will use the company again. My daughter-in-law said the same thing. Thanks.
This was the first time we had ever had professionals in as most of our lives we lived in apartments. I guess we thought the carpets would appear "fresher". We may have had too high of expectations. The carpets are 4 years old. No kids, and while a dog lives here, she has only been here for 3 months. We were happy with the dry time and the gentlemen who came in was very professional and seem to do things quickly.
The fact that you don't use soap makes the cleaning last longer. The tech (Alan) conducted himself professionally and was very informative.
It works great & the two times I've used your service the two young men that came where very polite, neatly dressed & did a great job on the carpet & furniture. I will continue using your products & services in the future.
My cat got sick immediately, and when I told Jonathan about it, he said his manager said it was uncommon, however I almost lost her as she continued to not eat or drink for a week. I wouldn't recommend your services to anyone. The fumes from the citrus product stayed in the apartment for days.
Clean, professional, courteous.
The techs were extremely knowledgeable with all of the products and services. I am already telling as many people as I can about our clean carpets and tile.
I felt Casey Jones was a very capable, hardworking, and professional technician. He answered all my questions and provided excellent service. This is my first time using your company; and based on my experience, I will probably use you again.