Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84369 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 30, 2012 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

straightforward pricing
polite, professional, thorough technician
excellent communication through front office

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.A. Zerorez Phoenix
What do you like about our products and services?

Great technician. He was friendly and did an outstanding job. Our carpets have never looked so clean...and like new!

Report a concern   July 30, 2012 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

The technician was very professional and did a great job.

Report a concern   July 30, 2012 — Rated 10 out of 10 by B.K. Zerorez Phoenix
What do you like about our products and services?

Daniel did a great job and he's a very pleansant person.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Dotti Faucett Zerorez Phoenix
What do you like about our products and services?

natural, no toxic smells or soaps, etc. Very friendly and professional. The technician went the extra mile to do a great job.

Report a concern   July 30, 2012 — Rated 10 out of 10 by L.G. Zerorez Phoenix
What do you like about our products and services?

quick drying

Report a concern   July 30, 2012 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

The water works very well. Isac and Matt did a great job and were very professional. Will definitely use your company again.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Brittany Skaggs Zerorez Phoenix
What do you like about our products and services?

Very efficient and thorough. Was surprised 'by how much effort the technician put into my couches and carpet. That alone would have won me over but they also came out beautifully. For that I will use you again and recommend you to friends.

Report a concern   July 30, 2012 — Rated 9 out of 10 by K.O. Zerorez Phoenix
What do you like about our products and services?

No chemicals

Report a concern   July 30, 2012 — Rated 10 out of 10 by K.R. Zerorez Phoenix
What do you like about our products and services?

my carpet looks new

Report a concern   July 30, 2012 — Rated 10 out of 10 by Jennifer Schrage Zerorez Phoenix
What do you like about our products and services?

I love the way the carpets are not 'crunchy' afterwards. The two young men that came to my house were extremely nice and helpful. Everything was wonderful....as always!

Jennifer

Report a concern   July 30, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

Lack of chemicals not used.

Report a concern   July 30, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Our technician Brian Hamilton was very professional,friendly and did a perfect job. I told him I check the carpet cleanliness by wearing white socks to see if any residue is left in the carpet....and my socks were still white afterwards!! I was completely satisfied and will be using your services again and will recommend your services to my friends. Sincerely, Name removed

Report a concern   July 30, 2012 — Rated 10 out of 10 by J.D. Zerorez Phoenix
What do you like about our products and services?

Technician was pleasant, professional, and respectful while in our home. I would recommend him and zerorez.

Report a concern   July 30, 2012 — Rated 10 out of 10 by H.F. Zerorez Phoenix
What do you like about our products and services?

It doesn't leave such a wet residue. Dries fast. Very pleased...... Thanks

Report a concern   July 30, 2012 — Rated 10 out of 10 by C.M. Zerorez Phoenix
What do you like about our products and services?

We've had our carpeting cleaned before but it never looked as good as it did this time. Thank you for a super job and the man who did the job was extremely pleasant& gave us information that we needed. We are more than pleased with the job & won't hesitant to tell others & will definitely use you again.

Report a concern   July 30, 2012 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

I was able to get a demonstration of travertine cleaning, so I may use your services in the future.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Shawn Nelson Zerorez Phoenix
What do you like about our products and services?

Zerorez is the only carpet cleaning company to make my 14 year old carpet look like new! And it stays looking like new for many months afterward! Well worth the money.

Report a concern   July 30, 2012 — Rated 10 out of 10 by Susan Shepherd Zerorez Phoenix
What do you like about our products and services?

After a bad experience with Dr. Chem Dry, I was hesitant to try another carpet cleaning company, but I couldn't have had a better experience than I did with Zerorez. Joshua Martinez did an amazing job on some very dirty carpets. He was very personable and professional, taking special care with some difficult areas in my children's rooms. He did a demonstration of some other services for me, and I look forwarding to booking them in the next couple of months. Joshua is an asset to your company, a very hard-working and friendly youngman, and I will happily recommend him and Zerorez to my friends and family. Thank you for a wonderful job!

Report a concern   July 30, 2012 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No chemicals used, good results.

Report a concern   July 30, 2012 — Rated 10 out of 10 by N.G. Zerorez Phoenix
What do you like about our products and services?

I love the empowered water cleaner for tile cleaner, carpet/upholstery spots and it's great for stainless steel appliances.

Report a concern   July 30, 2012 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

No soaps use.

Report a concern   July 30, 2012 — Rated 10 out of 10 by R.T. Zerorez Phoenix
What do you like about our products and services?

OMG!! Everything looks fabulous!!! I also want to tell you how wonderful Allen was...he did such an awesome job, was VERY professional and kind, very knowledgeable and just an AWESOME guy!! I will ALWAYS request him! I just can't rave enough about your company! Carpet looks great!

Report a concern   July 30, 2012 — Rated 10 out of 10 by V.S. Zerorez Phoenix
What do you like about our products and services?

Best tile cleaning I have ever had done in my home..!

Report a concern   July 30, 2012 — Rated 3 out of 10 by M.C. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

They were over an hour late. The carpet is crunchy. It did not dry in 6 hours as I was told.

I will see in a few months if the cleaning lasts.

Report a concern   July 30, 2012 — Rated 3 out of 10 by C.G. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It seems like your service as time goes on includes less and less costing more and more. I have a rental in addition to using you on my residence, but I could smell pet urine in the carpet but didn't know exactly where it was. I was quoted $25 per spot, well I can't agree to finding 4 spots and paying an additional $100 for my carpets to get cleaned. The tech did spend time on the job and the carpets look good, but i am un happy with all the varied/increased pricing and the tech pulled the carpet off the carpet strip, but doesn't know ho to put it back. He offered a contact who does repairs for you, but did not offer to pay for it.

Report a concern   July 30, 2012 — Rated 10 out of 10 by C.U.F.S. Zerorez Phoenix
What do you like about our products and services?

Friendly knowlegable employees. Leaves no soap. They made the extra effort to ensure that the very dirty carpet was clean.

Report a concern   July 30, 2012 — Rated 8 out of 10 by B.S. Zerorez Phoenix
What could we do to improve?

Must call to inform client when will be your best time for arrival.

Report a concern   July 29, 2012 — Rated 10 out of 10 by Mary Newton Zerorez Phoenix
What do you like about our products and services?

It is what you say it is

Report a concern   July 29, 2012 — Rated 10 out of 10 by R.M. Zerorez Phoenix
What do you like about our products and services?

Everything.


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