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based on 87476 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Makes the carpet almost new.
Our tech missed a section of our living room carpet. We would like it to be taken care of.
Polite, very nice and very competent representative - we've already recommended Zerorez to some friends in Chandler. Thanks much!
Your techs did a great job, but the pricing seemed high. You run a 3 room special advertised at about $129, but we did 2 small rooms where we moved most of the furniture plus 2 small hallways for $160
on time, in fact early to appointment. also, after the carpets were cleaned there was no excess residue and my carpets were not "crispy" like in the past...they were soft and much cleaner!
Carpet is not cleaned evenly... there are distinct light and dark areas. I'm not sure why. The technician was helpful, friendly, and appeared thorough and competent.
I work during the day and my house is upside down (in preparation for the cleaning yesterday). Getting it cleaned properly on Monday evening would help make things right.
No residue left in carpet. Great service over the phone and in person.
Quick and easy; smells nice; looks great.
The gentleman that came to our house was extremely curteous and professional. carpets look great!
It was clean and dry in a short time. It's not crunchy to walk on
On time, very professional, exceeded my expectations.
Arrived early. Well-groomed and professional servicemen.
Carpets looks brand new. Technician was very helpful, hard-working and easy to work with.
polite, knowledgeable, good service, carpet clean and dried easily
My carpets were very dirty and look like new now. Plus they seem softer than before when we used a standard carpet cleaner rental at the store.
You deliver what you promised and more than expected customer service
Matt was excellent and did a great job, plus he was prompt, Thanks
The tile looked great after cleaning. Sean--the technician--was very careful wih everything and did a thorough job explaining the cleaning process--what to expect, etc.
just a ggod clean job and very thoro
You did a Great job on the carpet and the tech was VERY professional and nice. I would recommend you on carpet cleaning!
As far as the tile/grout I was NOT impressed and I would not recomend you for that. The grout didn't fully dry until that night and you could clearly see that the edges were not cleaned as well as the some other part of the floor.
The service tech was extremely polite and nice. He arrived on time and dressed professionally. Zerorez does get extremely tough stains out of the carpet and my carpets do stay cleaner for a longer period of time. Thank you.
No residue, but I object to your huge increase in prices. I only have a closet and small bedroom.
Paying all your minimums and add ons is quite restrictive. I never mind to accommodate your
service schedule.
Also, your serviceman was SUPERIOR this time. I have had others that were only satisfactory.
I'm not disappointed with the tech or service, however since I just had this done two days ago, I would like to wait to decide if I'd like to refer you to a friend.
Very happy with the whole expirence
It was a well organized and a very good job done.
Be more flexible on room sizes since there is furniture around the area being cleaned so is not as large as the room. Also, since I had a 4:00-6:00 appt. I don't think the cleaning was as good as it has been in the past. There were 2 areas (one by the dog door entrance and the end of the carpet where the tile begins) that still look soiled.
No chemical
On time. Worked hard. Asked questions and answered my questions. Did not push extras on me. The carpet looks as good, almost a week after as it did when he finished.
very effective on traffic pattern dirt. No crunchy carpet after it is dry.

Professional and polite staff(sales rep and carpet cleaner). Carpets look fantastic....never thought they would look so good! Thank you