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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The best cleaning job we have EVER had on our carpets. Your tech was one of the nicest young men I've ever met. He was very helpful and went WAY above and beyond!!
No chemicals delightful employees that speak English!
Professional and courteous people. Best carpet cleaning service I have ever used, I have tried many.
I was very happy with the prompt service and professional service person. My carpets look and smell great.
I am so amazed at the difference this cleaning made!
I have and will continue to recommend you highly!
Pet friendly and green!!
Albert Grutierrez is great at his Job ,give him a raze now.
The fact that no chemicals were used was great! My carpets are not only clean, but soft and fluffy and my tile floors look wonderful.
Ryan and Mark were very professional, friendly and helpful.
Pet Friendly and not full of toxins
It leaves my carpets looking like new, with no residue. Cleans very well!
Hello to all at Zerorez,
We had our carpeting cleaned by you folks yesterday, 8/13/12. Joe Ruggiero was the tech, and we cannot compliment him enough. Our carpeting looks like the day it was first laid (20 years). Your service and cleaning system is the best we ever had. We wonder why we ever had anyone else. It was surprising to see how much residue had dried into the fibers left by other services. Zerorez is now our carpet cleaner of choice, and we will request Joe for our next service call. Keep up the good work!
Sincerely,
Ed and Zel Luedtke
Tempe, AZ
I am always pleased with the services provided and the product really work as they say they will.
Your people are very professional, yet friendly and easy to deal with. They go out of the way to accomodate you. You feel listened to and valued. We LOVED the results! Our 10 year old carpet looks new--no kidding! Love the softness.
Customer service was excellent, bid was competitive and all the rooms were cleaned professionally and to my satisfaction.
Very good and very impressed. I thought the person who did the work did a very good job, very informative and professional.
Way too expensive!! One 7 foot sofa that has 6 loose cushion cost $174.00 to clean!!
We were misled about the price. A $14 "environmental fee" was snuck in there. What was that for? There was suddenly a "set-up fee" of $25 as well which we were not told about. However, your employee took that amount off our bill. Apparently that fee was because the location for cleaning was in a condo on the second floor. We were told the employee would not move any of the furniture for us, not even the coffee table. We don't live on-site so were unable to take care of that ourselves. Your representative in your Phoenix office was not very helpful and not particularly friendly. We have several properties and have used other carpet cleaning agencies and have never encountered any of the above issues. Thanks.
Prompt curteous professional service.
Very professional service. Excellent results
Did a great job.
Friendly workers, clean product, dries quickly.
Your representatives are truly gentlemen, committed to doing the best job possible. Recently my carpet stains "bled through". You came out that very day and did the job again. Your company strives to do quality work. I appreciate the dedication to customer satisfaction.
Really cleaned the stone floors very good. The techs were very professional.
Great results speak for themselves. Our carpets are now spotless for the first time in 2 years... With 4 boys under 10 and 3 dogs that is a miracle!
Just the friendly service and what seemed to be cutting edge technology.
Good customer service
No residue. use of corner cards to protedt home, stuff works. Tech got out stains that others could not.
Only use water, very thorough and courteous, had good results last time you came out. Andrew did a great job, late in the day, it was hot, but this did not deter him from doing a great job at our house. Thanks Andrew!
Careful service.
I liked everything about your company! I was very impressed with Troy. He was professional, kind, informative and efficient. I thought the carpet looked amazing and I have already reccomended you to several family and friends:) You may share my first name and thoughts but not my last name please.