Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84370 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   September 3, 2012 — Rated 10 out of 10 by Carolann McQueary Zerorez Phoenix
What do you like about our products and services?

The carpets look amazing, Ryan (the gentleman you sent out) was professional,knowledgeable and courteous. Your prices were reasonable, we will definatley recommend you to our friends, family & co-workers! Thank you....Carolann

Report a concern   September 3, 2012 — Rated 0 out of 10 by K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

nothing. I dont want the worry or the sales pitch.

Report a concern   September 3, 2012 — Rated 10 out of 10 by Devon Brozek Zerorez Phoenix
What do you like about our products and services?

That you use no chemicals. Your employees are fast and friendly.

Report a concern   September 3, 2012 — Rated 10 out of 10 by V.W. Zerorez Phoenix
What do you like about our products and services?

I like that you don't use chemicals and how the carpet feels after it's been cleaned.

Report a concern   September 3, 2012 — Rated 10 out of 10 by L.D. Zerorez Phoenix
What do you like about our products and services?

The carpet was cleaner than it has ever been

Report a concern   September 3, 2012 — Rated 10 out of 10 by Dixie Mathis Zerorez Phoenix
What do you like about our products and services?

Very clean and professional, both the actual cleanning and also the men who did the job. The proof in any job is what it looks like when completed and how long it stays clean. The results are lovely now. I heard Danny Davis on the sports channel and took his advice. Thanks for being prompt and professional. Dixie Mathis

Report a concern   September 2, 2012 — Rated 10 out of 10 by Shari Paris Zerorez Phoenix
What do you like about our products and services?

Isaac, the tech who worked in my home, was very thorough, professional and friendly. The carpets and area rug looked and smelled great when he was finished. I work and see clients in my home and have very limited times available for these services. Not a problem for this company! Zerorez was able to accomodate me even though it was late and on a weekend!

Report a concern   September 2, 2012 — Rated 5 out of 10 by L.R. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

The sq footage and advertising was disappointing. I felt like I was getting "the up sale". I had 3 rooms under the sq ftg as mentioned (each room under 300 sq ft)but it went from 119, to 133 (expected) to 173. Then the "protectent" was high.

This according th to tech, Allan, was another 100.00

Report a concern   September 2, 2012 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

After Zerorez cleaned my carpets they looked great! We have never been so pleased with a carpet cleaning company as we were with your company. The technique you used to clean and dry the carpets was superb. We were told our carpets would be wet for about eight hours. Our carpets were dry in three hours. Our flooring was lovely to look at, but most of all, walking on the carpets was noticeably softer and without residue. We have already recommended Zerorez to co-workers and our friends. We also want to thank Issac for doing such a great job. He was very professional.

Report a concern   September 2, 2012 — Rated 10 out of 10 by Jane Cox Zerorez Phoenix
What do you like about our products and services?

Hey, you get the dirty carpet CLEAN!....and it helps to have such nice people like Tobias working for you. He was so pleasant and professional and did such a good job. Can we ask for HIM next time?

Report a concern   September 2, 2012 — Rated 10 out of 10 by Paula Knutson Zerorez Phoenix
What do you like about our products and services?

Good service, carpets look great, servicemen were enthusiastic and professional.

Report a concern   September 1, 2012 — Rated 10 out of 10 by Karen Brown Zerorez Phoenix
What do you like about our products and services?

Care taken to ensure that my carpet is as clean as it can be.

Report a concern   September 1, 2012 — Rated 10 out of 10 by M.G.G. Zerorez Phoenix
What do you like about our products and services?

they work thats important

Report a concern   August 31, 2012 — Rated 10 out of 10 by Larry Damm Zerorez Phoenix
What do you like about our products and services?

This was my 1st opportunity to use Zerorez and I was completely satisfied! Cody was extremely courteous and answered all my questions. I was amazed at how clean the carpet looked after the service. Well Done!!

Report a concern   August 31, 2012 — Rated 10 out of 10 by P.A. Zerorez Phoenix
What do you like about our products and services?

So far, the service has been excellent. Time will tell with regard to how well the carpet responds to the cleaning.

Report a concern   August 31, 2012 — Rated 10 out of 10 by Ellen Waters Zerorez Phoenix
What do you like about our products and services?

Product did the job, We like that it is a "green" product, the tech took the care needed. Office & tech was prompt, helpful, informative. We already put the word out what a great job your company did.

Report a concern   August 31, 2012 — Rated 10 out of 10 by Joe Betts Zerorez Phoenix
What do you like about our products and services?

The young man that did the work was very good at his job!!!He explanded everthing,and how it work's!!!You have a Great product,that is why you are doing good in the industery!!! Thanks for the Great Job JB

Report a concern   August 31, 2012 — Rated 10 out of 10 by Colleen Melton Zerorez Phoenix
What do you like about our products and services?

Prompt service. Very polite anf friendly young man doing the cleaning. Carpet looks great and was dry in a couple of hours.

Report a concern   August 31, 2012 — Rated 1 out of 10 by G.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

While I was Happy last year, I am not happy this year. Yes a room is a room, but some hardly qualify.Last year I paid $140.00 including a couch. This year $ 157.00 -no couch. But I consider that as hardly doing anything. Quibling over avery inch leaves a bad tasts. I will have to get another company that will be reasonable. A room full of furniture hardly qualifies as a room. At this point you are unreasonable.And we didn't need two men to do the job. First name removed D'Arche

Report a concern   August 31, 2012 — Rated 10 out of 10 by D.F. Zerorez Phoenix
What do you like about our products and services?

great job

Report a concern   August 30, 2012 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Technician Albert Giutierrez. was punctual, polite, hard-working & very conscientious.
He worked very hard, did not waste any time, & explained everything we needed to know.
Carpets look wonderful. We will be sure to ask for him next time.

Report a concern   August 30, 2012 — Rated 9 out of 10 by L.F. Zerorez Phoenix
What do you like about our products and services?

Better results than other companies previously used - liked the quick drying, fresh feel of carpet

Report a concern   August 30, 2012 — Rated 10 out of 10 by P.M. Zerorez Phoenix
What do you like about our products and services?

the service was great.

Report a concern   August 30, 2012 — Rated 9 out of 10 by E.P. Zerorez Phoenix
What do you like about our products and services?

I like the professionalism of the technician.

Report a concern   August 30, 2012 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

performed in a very professional manner very polite and did a great carpet cleaning

Report a concern   August 30, 2012 — Rated 10 out of 10 by G.P. Zerorez Phoenix
What do you like about our products and services?

They are very polite and knowledgeable about the services!!!

Report a concern   August 30, 2012 — Rated 10 out of 10 by Allene Thompson Zerorez Phoenix
What do you like about our products and services?

The work was done very professional, I was very pleased to find a really good carpet cleaning service. I would certainly recommend you to my friends. The young man Albert was such a pleasure and very polite. Thanks for the good work!
Allene Thompson

Report a concern   August 30, 2012 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

your internet booking didn't work however the phone people were friendly and our technician was terrific

Report a concern   August 30, 2012 — Rated 10 out of 10 by K.B. Zerorez Phoenix
What do you like about our products and services?

Yes. Grout cleaning. Not sure what else.

Report a concern   August 30, 2012 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

you got rid of the black and pee stains. great job


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