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based on 87476 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The quality of the work done
Casey is a hard worker and tries to get everything right. I appreciate his pointing out things to me regarding the carpet.
Mitchel did a great job.
Effiecent, good value for the buck and the tech was great.
Staff, service and results.
when you cleaned a small area rug that i brought to you i talked with you about the color. i feel you should have called to say the color is not coming back. but you just charged me for a carpet that i am unable to us. VERY UNHAPPY
Name removed
Phone number removed
No residue! Friendly staff members
great
Very efficient - very clean
Service was on time, workers took care with the interior walls, grout and tile look fabulous.
excellent results! carpet was a mess and now it looks great. love that it doesn't have that stiff crunchy after effect.
Many thanks, we will be using Zerores again!
Robin
After complaining about the first trip out, I am very happy with the end result. Very curtious staff made arrangements and came out the second time to fix the bad smell situation. I couldn't be happier now and have and will continue to recommend your service. Thank you very much.
Karen Raymond
Nice service tech and did not push other services on us.
Was impressed with our service tech, BJ. He was not only neat and clean, he was also personable. He mentioned your other services however, did not push for us to spend more on those services then we had all ready scheduled.
All and All...the floors in the three rooms look really nice and clean, I'm very please with the job that was performed.
I would have gladly paid extra...if my sofa's could have been moved by the technician(s) using carpet gliders...so he could have gotten behind them...but I understand your safety concern. Next time I'll try to be home so I can move the large items.
The great results.
Liked reminders and arrivals on time. Pleasant workers.
They were on time, professional, did a great job explaining everything before doing the job, They cleaned our tile and area rug and they look great! I would definitely use them again!
Service was good and carpet is clean.
The friendly tech and outstanding service and product is well represented.
I couldn't have done any better.
It was great. Thank you.
zerorez changed my life!
We had both carpet and tile cleaned. Caret still has spots in a few places. The tiles have stripes after the cleaning and the grout color is not consistent.
Not pleased at all.
The friendliness of the on-site workers (the majority of the time); the softness of our carpets and tile after the service; the promptness.
Brian Hamilton did a great job @ corrected the inaccurate billing from my last cleaning.
From the time I first called zerorez to the finishing job of carpet cleaning of three rooms everything was great. Awesome service! Thank You
the guys wanted to make sure we were happy with their work
The urine smell on couch and on carpet in travel trail that I was charge $130 for, for one room of carpet, two 8" strips and one small brand new couch..... Crazy price and didn't even come close to getting out the smell. Very dossapointed in out come for that. House same thing, 6' area at bed I asked to take care of still smells of pee. Overall carpet looks good but for $400 some dollars very disappointing. Could have gotten same outcome from old company for half the price.
Andrew (I think that was his name) was extremely professional and friendly. The carpets came out looking amazing and the whole house smelled fresher. Service was quick and on time, a big plus.

The service guys Albert and C.J. were very thorough. My carpets had heavy traffic patterns and they test spotted them to give me a chance to see what the cleaning could do. It was amazing. The two of them were very courteous to me and to each other saying please and thank you to one another. I am very happy with the service of zerorez and will talk about it to friends. They also cleaned 2 recliners for me which also turned out wonderful. First name removed K