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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your tile cleaning service left me 4 full hours of clean up. Left my floors filthy and covered with residue. I insist on a refund. I contacted your office yesterday by phone and email a number of times with no response. I could not wait another day to hear from you! My floor looked so bad, I had to hand scrub the entire serviced area and rinse these areas twice to remove your product from the floor. I suggest someone of authority from zerorez contact me or I will take futher action.
You deliver what you promise (the carpets look great) and your representatives are respectful, polite, hardworking. They tell you about other services available but don't drive you crazy with pushing those services every ten minutes. I guess they know we will be so satisfied, we will be calling back.
Price was different than advertise. Advertisement says mix and match tile or carpet. Grout was still dirty in places.
Very satisfied with the quality of service and the professionalism of your technician.
He was very knowledgeable and the results exceeded our expectations!
Thank You,
Andy Bergstedt
Prompt and very polite technician, concern for the painted walls, provided booties, carpets dried well even when we did them towards the end of the day. Thank you
Good results, sharp sales person.
I like the results. You worked on our "hopeless" carpet for the last 4 years, and it's still looking fairly well. No need to replace it yet. That's good news for our pocket book. By the way, another carpet cleaning company did tell us that our carpet was "hopeless".
The technician was great and did a wonderful job on my tile floors.
Our carpets were perfectly clean and spotless. The staff were very professional
And friendly.
Your product cleans better than any product used on my carpet, tile and upholstery. I was especially impressed with the way it cleaned my tile and grout. It has never looked so good, and it felt so smooth and silky under my feet. No stickiness! The carpet is soft under my feet. My 30 year sofa looks almost like new. Cody our service man did an excellent job and was great to work with. I WILL CONTINUE TO RECOMMEND YOUR SERVICES TO MY FAMILY AND FRIENDS
the service was no different than any ot her we've used...yet you promote yourselves as being completely differentand better. And you tried to over charge us
As Always, Your tech was EXCELLENT, Awesome work! Very pleasant! You will be called again :-)
They are free of harmful chemicals!! Zerorez works on everthing from grease on car floor mats to coffee stains on furniture. I tell everyone I know what a great product I use and always recommend ZEROREZ for their carpets and tile. I heard about you on KFYI....keep up the advertising on this conservative radio station. Thanks.
I liked how soft my carpet felt after they were cleaned.
Clean & curtiouse
The price is WAY too high! I can't afford to do that again. The results were excellent, and the spots where he did the special treatment for dog messes are excellent. However, charging $25 for each spot, when I've got a puppy that's going through house training, is way out of the park.
everything...........you are all the ads say you are and we are very happy
The two fellows, Brandon and Dominic were well trained and so courteous. I was impressed. Also, they did a great job and I commend them. My tile floor look almost new. Prior, you have cleaned my carpets and they are still looking good! Thnak you and I would highly remommend yo company to my friends. Charges were well within reason. Thank you. I will verbally recommend your services to people I know but do not want to do it publicly for security reaons.
Your representative was very friendly, professional and thorough. With the "no odor" process I was very please with as I have significant problems with odors.
Your technician was knowledgeable and incredibly friendly! He explained all your products and services and took great care of my home. Thank you for a wonderful first experience!
All natural cleaning solution and terrific results every time!
Your staff is always so pleasant and they always do a terrific job.
Technicians are always friends, and my carpets look great after you've cleaned them.
You do not use chemicals
Bronsom was prompt, courteous and well informed! I'm anxious to evaluate the cleaning process as this is a rental property. Currently the carpets look great.
Great products! Love the clean smell without the chemicals and the carpets dry quickly, without the crunchy feeling.
cleaned amazingly well
I also own a home repair service company. I KNOW and appreciate good service. The technician was timely,friendly and did a wonderful job. We are very happy with the cleaning result and the fresh, soft feel of our clean 10 year old carpet. Thank you.
Gary W. Farrell
Todd's Porcelain & Fiberglass Repair
The resultant job was superior to any service received from a multitude of other vendors.I have been a home owner, multiple homes for 40 years.
Not using soap to clean the carpets