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based on 87476 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
That you don't use chemicals in your cleaning process.
The carpet looks GRET
The service tech was proficient and courteous.
Did good job
Price, and how clean my carpets were afterwards, and lack of smell from cleaning dirty carpet
It's the best method we have ever used to clean our carpets, floors and furniture.
Our 18 year old carpet looks terrific.
I like how the carpet is after cleaning. Impressed that you don't use chemicals.
The technician was very professional and courteous.
Recommendations: (1) At the time one makes the appointment, the Zerorez representative should remind the client that Zerorez does not move any furniture. Also a pamphlet about the company and carpet care after cleaning would make an added touch.
The carpets came out really clean
I just purchased a container of Empowered Cleaning Fluid...love it!
no residue left behind
This is my second time using Zerorez. The service is fast, no smell and very courteous personnel.
When the upholstery was done before, the fabric felt rough on my skin. I definately see and feel a softer fabric and now it glows; even though the 4 pieces are of dark colors.
Carpets came out great, very clean, and they are older, so I was happy with the results. They missed a master bedroom closet, but came back the next day and cleaned it, no issues or questions. Customer service was very good as well. Even though it was more expensive, it was worth it. Would use Zerorez again!
Appointment window was timely, all the work was thorough, carpets dried in a reasonable time, no noticeable strong aromas lingering from cleaning.
That they are nontoxic and not harsh, dangerous chemicals and did the job well.
Everything... especially the removal of pet stains!!! Brian and Ryan were awesome! They did the best job we've ever had. Our carpet looks so clean and feels so soft to the touch, and its a white carpet!
on line scheduling; good follow up; prompt and courteous service; excellent job
Service and use of no soap
That it last a longtime, to have carpets cleaned. Carpets cleaner longer with regular maintenance'
I was disappointed in the tech, he came in my house,at front door and said my house smelled like urine. Which I disagreed with. I felt he was trying to sell more service, which was an outrages price, $25 a stain. He counted ten stains. I told him that , I take care of every stain that I see with a spot remover. I just felt that his selling techniques, only made me mad.
The guy that came to my house was very knowledgeable and informative
THE FLOORS GET CLEAN
Super job! Technician Andrew explained the process and pointed out a couple issues with stains that we were aware of. Carpet looks the best it ever has after cleaning.
Andrew certainly represents your company in the highest order. Professional and personable.
A neighbor stopped by to see the results of cleaning. Seen the truck and said they had already made an appointment to have their carpet cleaned by Zerorez.
Clean carpet, no smell, not residues and very helpful and professional person at my home. Good for my son' s allergies.
The products worked well. I was surprised at how clean my carpets looked. The men who came were very professional and tidy.
The price and effenciency of work
The setup was easy, estimate was very close, and the technician was very professional, kind, and on-time for the appointment. The product is great, my floors look new!
I was amazed at how clean my carpet got! Very nice man arrived on time. I was impressed by the door protectors so hoses would not mark walls. I bought some cleaning solution and absolutely love it!
no soaps, ,chemicals, my carpets look GREAT. techs are professional, personable, just an all around very reputable company
Environmentally friendly. reasonable costs. Pleasant technicians.
The advertisements I've heard are correct! Zerorez did an excellent job cleaning my carpets. As dirty as my carpets were, most all stains came up. There were a few stains left from a pet (declined pet treatment) and black asphalt stains at the front door, but everywhere else was perfect. The technicians were very courteous and explained the process throughout their cleaning. I will certainly call Zerores when my carpets once again need cleaning. Drying time was much faster than a previous carpet cleaner used.
Thank you!