Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84371 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 5, 2012 — Rated 10 out of 10 by B.B. Zerorez Phoenix
What do you like about our products and services?

Arrived on-time, did a excellent job at the price quoted.

Report a concern   October 5, 2012 — Rated 10 out of 10 by J.G. Zerorez Phoenix
What do you like about our products and services?

Excellent service. Great results. Polite and well mannered rep.

Report a concern   October 5, 2012 — Rated 7 out of 10 by B.O. Zerorez Phoenix
What could we do to improve?

I am extremely happy with the carpet cleaning but disappointed in the tile cleaning

Report a concern   October 5, 2012 — Rated 7 out of 10 by G.H. Zerorez Phoenix
What could we do to improve?

offer ways to replace loose grout or a better way to clean stubborn spots i realize that gets into a lot of areas and the job you guys did was great but thats what i have to say see ya

Report a concern   October 5, 2012 — Rated 9 out of 10 by D.Q. Zerorez Phoenix
What do you like about our products and services?

No soaps or chemicals, carpets dry quickly (3 hours).

Report a concern   October 5, 2012 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

The technicians were friendly and explained what they were doing as they were doing it. I like that the process is environmentally safe.

Report a concern   October 5, 2012 — Rated 10 out of 10 by Linda Spy Zerorez Phoenix
What do you like about our products and services?

Two young men arrived and were both very professional and my floors are as clean as new. When it was obvious to them (not me) that what was really needed was to strip my floor, I should have listened. Next time I think I will LISTEN to the tech. Totally professional and knowledgeable. Completely cleaned up after themselves and left me very happy. I would definitely call ZeroRez again, and this time I will rely on their judgment.

Report a concern   October 5, 2012 — Rated 10 out of 10 by M.G. Zerorez Phoenix
What do you like about our products and services?

the service was amazing, thank you.

I will definently use you again.

Report a concern   October 5, 2012 — Rated 10 out of 10 by Julie. Gibson Zerorez Phoenix
What do you like about our products and services?

My whole house is so clean and smells wonderful. The area carpets that I was getting ready to
throw away are beautiful.

Report a concern   October 5, 2012 — Rated 10 out of 10 by Mary Husemann Zerorez Phoenix
What do you like about our products and services?

I have had my champagne colored carpet cleaned many times and this is the cleanest I have seen it since I moved in 15 years ago. The products used smelled clean and fresh. Now that the house is a rental, the carpet was very, very dirty and Pete worked extremely hard to get it very clean. He was very professional, knowledgeable and careful. This will be the only carpet cleaning company I will use in the future. Thanks.

It's OK to use my name, but please do not use my full last name.

Report a concern   October 5, 2012 — Rated 10 out of 10 by Jim Timpe Zerorez Phoenix
What do you like about our products and services?

Your crew was highly organized and efficient. They called at the time expected and showed up at my home when expected. Your treatment was even better than advertised and I have nothing but high praise for every facet of the service that I received. THANK YOU!!

Report a concern   October 5, 2012 — Rated 10 out of 10 by V.L. Zerorez Phoenix
What do you like about our products and services?

No chemicals. The carpet and tile ended up smelling very fresh and looking clean and spotless. They worked very hard to get a heavy old grease stain from a hydraulic chair off my carpet and succeeded, so I am very satisfied.

Report a concern   October 5, 2012 — Rated 10 out of 10 by Don Kennedy Zerorez Phoenix
What do you like about our products and services?

The products work and the Techs are knowledgeable about their Job

Report a concern   October 4, 2012 — Rated 9 out of 10 by J.W. Zerorez Phoenix
What do you like about our products and services?

SERVICE GUYS EXPLAINED WHAT THE PROCESS WAS GOING TO BE, EXPLAINED WHAT EMPOWERED WATER WAS , GIVING ME A BOTTLE TO CLEAN WITH WHILE THEY CLEANED THE CARPETS, AND ANSWERED ANY & ALL QUESTIONS I HAD. THEY ALSO TOOK MEASURES TO PROTECT WALLS WITH GUARDS, AND WERE KNOWLEDGABLE ABOUT PRODUCT AND VERY PROFESSIONAL AND LIKABLE.

Report a concern   October 4, 2012 — Rated 10 out of 10 by Barbara Smolenski Zerorez Phoenix
What do you like about our products and services?

Natural

Report a concern   October 4, 2012 — Rated 9 out of 10 by D.M. Zerorez Phoenix
What do you like about our products and services?

Prompt, courteous service. Good job cleaning our area rugs. When rugs dried, I needed to put down on correct area of house.
This left a few streaks on the bare floors where the rugs were when cleaned. I need to mop. No big deal though.
Chairs were also cleaned. I am satisfied.

Report a concern   October 4, 2012 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

I like the cleaning without product and I love that my kitchen floor was sanitized.

Report a concern   October 4, 2012 — Rated 5 out of 10 by I.I. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

Didn't see any difference in before or after cleaning...

Report a concern   October 4, 2012 — Rated 10 out of 10 by Judy Curry Zerorez Phoenix
What do you like about our products and services?

I was pleasantly surprised with the ability to clean without using chemicals. How quick it was and how fast it dried. Will definately use you again.

Report a concern   October 4, 2012 — Rated 6 out of 10 by R.W. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

From the adds I heard I thought it was one price and when they came they tried to upsale me

Report a concern   October 4, 2012 — Rated 8 out of 10 by D.W. Zerorez Phoenix
What could we do to improve?

The first technician took only 45 minutes with all the flooring I had, which was ridiculous. Zerorez did make good on it and sent another technician out and the floor is good now. The inconvenience of not having furniture for nearly a week was not fun, but we got through it.

Report a concern   October 4, 2012 — Rated 10 out of 10 by C.T. Zerorez Phoenix
What do you like about our products and services?

I have already passed my guys names out to some of my friends. We were very pleased with the service we got and the tile and carpet came cleaner than they ever have. Kudos to Albert Gutirrez and his partner!! Its so nice to see a young man so thrilled about his work and product. Grreat job guys!!!!

Report a concern   October 3, 2012 — Rated 9 out of 10 by T.P. Zerorez Phoenix
What do you like about our products and services?

Clean and green

Report a concern   October 3, 2012 — Rated 9 out of 10 by S.N. Zerorez Phoenix
What do you like about our products and services?

reasonable prices, professional

Report a concern   October 3, 2012 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

CARPET & TILE LOOK WONDERFUL. TECHNITIONS WERE PROMPT, INFORMATIVE AND POLITE!

Report a concern   October 3, 2012 — Rated 10 out of 10 by Rachel Christ the King Pre Zerorez Phoenix
What do you like about our products and services?

All of the spots we had came out and so far they have not shown up again. The last time we had the carpets cleaned in our school we had more spots show up than before it was cleaned.

Report a concern   October 3, 2012 — Rated 10 out of 10 by Lana Stites Zerorez Phoenix
What do you like about our products and services?

Most of the soiled spots have not returned

Report a concern   October 3, 2012 — Rated 9 out of 10 by M.R. Zerorez Phoenix
What do you like about our products and services?

The grout is clean. However it was done, it worked. No real mess or smell.

Report a concern   October 3, 2012 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

We had purchased a home that the grout in the floor tile was very dirty and stained. I had spent hours on my hands and knees with little results! After only a couple of hours with your service, my whole house was clean, and much cleaner than I was able to get it! Thanks

Report a concern   October 3, 2012 — Rated 10 out of 10 by Roger Spohn Zerorez Phoenix
What do you like about our products and services?

The products leave a clean smell as well as a clean carpet. The technician was on time and called when he was on the way. He was professional, thorough, and truly cared about doing a quality job. As a small business owner in a service profession myself, I respected his devotion to top notch customer service. This is my second experience with Zerorez, and this is now my go-to company when I need the job done right.


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