- Phone: (480) 507-2419
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based on 84372 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Technician was very professional and friendly
For all the commercials, advertising, and raves I guess I expected perfection. My carpets looked good but mind you, they weren't bad to begin with. All carpet was vacuumed twice and everything except beds & 2 dressers were removed from each room. I was surprised that your tech didn't put on 'booties' upon entering the house which he had to do a few times. The flooring throughout the house, exluding bedrooms, is Pergo. I wiped up water outside the door of each bedroom after they were cleaned & ended up rinsing off my floors later in the morning to remove water spots, footprints and hose marks in the halls and walking areas. Also, When I put the rooms back together I noticed the little hard plastic seperater between the sliding closet doors in the middle bedroom was broken. I only noticed because I couldn't slide it shut. All closets were cleaned out & vacuumed prior to carpet cleaning & wasn't broken. Having said all that, I am glad that my carpet is clean and good to go for a while...
A couple spots in one of the bedroooms were missed. Just called it in.
ISAAC MORRIS DID A FANTASTIC JOB. I WOULD LIKE TO SPEAK WITH HIM ABOUT ANOTHER MATTER, IF IT IS POSSIBLE. Name removed
Quick service by the crew. Friendly informative and on time.
Professional staff and good results
there was no 'after odor' and dried right away...not leaving the fabric 'crusty'
Lower your prices to be more competitive.
Ryan and Jonathan were very friendly, hardworking, and thorough with their services. Both were very professional and curteous. Our carpets and tile are clean and smell great. I will recommend Zerorez and Ryan/Jonathan to my friends and neighbors. Thank you.
There is not soap residew or odor!
First time user and very happy with the services - from the sales rep, dispatcher/daily scheduler and definitely the service man.Bronson did a great job!
Quality cleaning and professional employees.
Great Technician and product worked very well. Carpet looks great.
Feel like my carpet is real clean. We have used you for years now.
I must say though that this time you did miss a couple spots.
Very professional, excellent work
Superior cleaning. Quick drying.
The carpet is spotless, and there is no odor. Awesome.
Everyone was professional. I like the fact that it is a small business that is growing in spite of the current economy. (Entrepreneurship, capitalism). The products work as advertised.
There is a film on my floor, I thought my floor would be clean, after 24 hrs areas look dirty that have not been walked on. How about a refund?
My carpet, tile, and couch came out looking like new. The technician did a very thorough job, and was very polite and professional.
Ease of booking, timeliness of appointment, professional appearance and quality of work
Cory was very professional and helpfu. I would like to receive and special when they are available. Thanks
The technician was very professional and explained the process to me- came on time and when he left- my tiles were still somewhat wet so I didn't have any complaints at the time but after they dried- oh my- I am very disappointed with the results- I have a residue all over my tile-it looks awful- I also bought the$ 50.00 container of the empowered cleaning fluid because the technician convinced me it would be the best cleaning product I have ever had, I am going to be calling your office tomorrow to have someone come and get the fluid and to credit me for it because I would never use it- I don't want any more work done on my floors but maybe a supervisor could come out so I could show them why I am so disappointed- I do not want the same technician coming out to redo the job- I'm not happy with the first time so I wouldn't want to have it done again, but I do expect a refund on the fluid.
Carpets dry quickly and stay clean longer.
Andrew was wonderful. Your company is the best we have ever used. Stanley does even hold a candle to you. We have emailed our friends to use you. Please tell Andrew he was a true asset
Name removed
Technician was very polite and courteous and showed a real concern making sure my home was properly cared for. Did a great cleaning job!!
Have all of the employees charge the same. I had my upstairs cleaned last November and paid a fee of $295 and I had the exact same thing done this time with the same promotion and the fee was more. I was charged for things that weren't charged for before and for more cubic feet on the hallway. So, I don't know if your guys work on commission, but needless to say I wasn't to happy. Also, looking back at a previous receipt I was charged twice for the environmental fee when I had to have them come and clean one bedroom. I assume that when I am given a total before they start that everything is correct, but after i get the emailed receipt it is wrong…
Very good service and the price was right! We can't believe how clean the grout is.
Prompt service and excellent results.

I have never seen a more professional cleaning service.