Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84371 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   October 9, 2012 — Rated 10 out of 10 by E.B. Zerorez Phoenix
What do you like about our products and services?

Jonathan was very courtesy and professional!
The tile looks like new. No smell and mess.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.R. Zerorez Phoenix
What do you like about our products and services?

My carpet looked beautiful but my tile looked like when we moved in. I wish they would have offered to do the rest of my tile when they were here. I would have done it in a heartbeat.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.H. Zerorez Phoenix
What do you like about our products and services?

The high pressure cleaning of the travertine worked better than anything we have tried yet.

Report a concern   October 8, 2012 — Rated 9 out of 10 by Deborah Blomme Zerorez Phoenix
What do you like about our products and services?

Bronson answered all my questions and did a great job cleaning my carpet. We were so happy with the carpet cleaning service, we are going to schedule our tile to be cleaned next. The customer service that we received was above and beyond. You just don't get that type of customer service very much any more.

Report a concern   October 8, 2012 — Rated 10 out of 10 by S.B. Zerorez Phoenix
What do you like about our products and services?

Your services were exactly as proclaimed on the radio ads. The technician called just before his timely arrival, explained everything to us, answered our questions then performed above our very high expectations. We will definitely use you again, specifically asking for him! We will also recommend your services to others.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

prompt, through, clean, polite.

Report a concern   October 8, 2012 — Rated 10 out of 10 by M.W. Zerorez Phoenix
What do you like about our products and services?

job well done,

Report a concern   October 8, 2012 — Rated 10 out of 10 by Alex Diaz Zerorez Phoenix
What do you like about our products and services?

Very quick and Knowledgeable staff

Report a concern   October 8, 2012 — Rated 7 out of 10 by S.B. Zerorez Phoenix
What could we do to improve?

we need time to see how well the cleaning lasts

Report a concern   October 8, 2012 — Rated 10 out of 10 by T.J. Zerorez Phoenix
What do you like about our products and services?

The product works well and is odor-free (especially when compared to the work performed by another company). The professionalism of the technician was exemplary. Joe Ruggiero was extremely helpful and we are very happy with the results of his efforts. Our carpet is exceptionally cleaner!

Report a concern   October 8, 2012 — Rated 10 out of 10 by Brenda Sytar Zerorez Phoenix
What do you like about our products and services?

The technician was professional and courteous. He was very careful not to scuff up the walls, etc. He cleaned our carpets as well as our area rugs. Our carpets, which we were contemplating replacing, turned out practically like new. I would recommend your company to anyone who is in the market for carpet cleaning or thinks that their carpet needs to be replaced, they may be surprised! The prices were very reasonable as well.

Report a concern   October 8, 2012 — Rated 10 out of 10 by J.C. Zerorez Phoenix
What do you like about our products and services?

It did a great job at restoring my carpets!

Report a concern   October 8, 2012 — Rated 6 out of 10 by J.D.R.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

My problem was with the time involved. Two different people worked on it, and it took from before 4 to 7:30. The men were very nice, and did a good job. We still have some spots, but the carpet is old and we have very heavy traffic, so that was to be expected.

Report a concern   October 8, 2012 — Rated 10 out of 10 by Tony Chester's Harley Zerorez Phoenix
What do you like about our products and services?

Awesome job carpet was trashed and looks new

Report a concern   October 8, 2012 — Rated 10 out of 10 by B.H. Zerorez Phoenix
What do you like about our products and services?

Good price, good process, friendly and helpful associate.

Report a concern   October 8, 2012 — Rated 10 out of 10 by Sharon Sams Zerorez Phoenix
What do you like about our products and services?

The technician was friendly, answered all my questions and did an exceptional job
cleaning our tile. Josh was thorough and timely and left our home spotless. We
could not have been more pleased! We are extremely thankfu!

Report a concern   October 8, 2012 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

great staff,great work and fair prices.

Report a concern   October 7, 2012 — Rated 1 out of 10 by K.D. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I paid $100 to have pet stains treated. Even though I was told there is not guaranty, I did expect an improvement. The same stains are still there and the odor is still there. I do not see or smell any improvement at all.

Report a concern   October 7, 2012 — Rated 10 out of 10 by Konni Moore Zerorez Phoenix
What do you like about our products and services?

EVERYTHING!!

Report a concern   October 7, 2012 — Rated 10 out of 10 by P.S. Zerorez Phoenix
What do you like about our products and services?

friendly technicians. No chemical smell or feel to the carpets. Carpets feel soft and fluffy and quick dry times. Great stain removal! Amazing tile and grout service, absolutely amazing!

Report a concern   October 7, 2012 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Looks very nice and clean.. love the spot cleaner...

Report a concern   October 7, 2012 — Rated 9 out of 10 by P.F. Zerorez Phoenix
What do you like about our products and services?

Representatives were professional and courteous. Work product was solid - pleased with results.

Report a concern   October 6, 2012 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

I am pleased with the excellent results regarding carpet and upholstery cleaning.

Report a concern   October 6, 2012 — Rated 10 out of 10 by Stacey Smith Zerorez Phoenix
What do you like about our products and services?

Super service and proformance!

Report a concern   October 6, 2012 — Rated 10 out of 10 by Carol Harding Zerorez Phoenix
What do you like about our products and services?

The job was done perfectly

Report a concern   October 6, 2012 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

The results were outstanding and the technician was very friendly, knowledgeable, worked efficiently and was really quick to get the job done. We feel he was a great worker. We are very pleased with the service provided. Thank you.

Report a concern   October 6, 2012 — Rated 8 out of 10 by L.P. Zerorez Phoenix
What could we do to improve?

Prices seem a bit high and the grout cleaning for tile wasn't as clean as I expected.
Customer service is great and the two gentlemen that came to clean the floors were very nice, including staying to clean much more space than first expected.

Report a concern   October 6, 2012 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Great crew that worked hard to clean my aging carpet. They did a wonderful job.

Report a concern   October 6, 2012 — Rated 5 out of 10 by A.K. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

the carpets came out very clean (great job) but they took an extremely long time to dry, especially the stairs (over 24 hours), would have liked to have this actual information to plan accordingly rather than the incorrect info provided over phone

Report a concern   October 5, 2012 — Rated 10 out of 10 by S.G. Zerorez Phoenix
What do you like about our products and services?

The techs were very curtious and made sure I understood all aspects of the cleaning process. We had the made the appt for only the carpet put added cleaning of the tile as well. I have recommended your company to our son for his home and will to friends when the time arises. Thanks


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