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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Extremely knowledgeable technicians, fair and honest pricing with no hidden charges. excellent service and cleaning. I really liked the technician and his professionalism and knowledge. We had some pet odors on the carpet that i was really worried about, and he explained the choices on how to address them. Did an excellent job!
Fast and looks great
Your tech was great. Your price for pet spots and pet oder is way to high $25.00 a spot. Why dont you charge a extra fee to treat the whole carpet.The process sounded pretty simple to me.Since your using just treated water with a high ph.I cant see were you warrent a
$ 25.00 per spot charge.Your process did not take the smell away at all,so i am thinking how good is the cleaning process. Even the dirt paths in the carpet, if your tech went over twice would lighten up the area.Maybe there was a problem with his equipment. Name removed
It appeared to get the carpets clean and it was done quickly and without mess.
The technicians were friendly, courteous and very helpful.
Thank you!
No chemicals
Great job with good price. Good technician-polite and knowledgable
on time, courteous, softness and cleanliness of carpet area
Very friendly and informative technician, Andrew. He was prompt, calling about 20-30 minutes before 1:00 p.m. Had carpets cleaned in a home I just purchased and they look great. After I have moved in, will definitely have Andrew back to clean the upholstry.
great product
We got the carpets and stains cleaner by renting a Rig Doctor at Frys and doing it ourselves....nothing you can do to make it right.
Good customer contact(communication)from appointment to service completion. We will stay loyal customers.
I thought you guys were fine but was not wowed like I thought I would be from the Radio guys talk. however I do realize it is advertising :)
Good service started with my first call to the office. The day the carpets were cleaned, the techs were thorough, explained everything, and did a great job. The carpets look like new, and feel very soft to walk on. I am a customer for life.
Thank you!
Extremely friendly and competent personnel.
Good service technicians and the carpet looks good
You are very costly with the add -ons. Seems a little shifty in pricing
The whole process is very user friendly. I made my appointment on-line, received a confirmation call and the technicians actually arrived 20 minutes early! They were friendly and did a great job. I like the lack of sticky "residue" on the carpets and furniture as well.
Attentive kind professional upfront honest
The service was quick and friendly and informative. The service men were very polite! Our carpets hadn't been cleaned in awhile, but they look great.
Professional, friendly technician. We have light carpet that is 17years old. I was happy that it came out as clean as it .did. I was impressed at the care taken to protect the corner walls so that the hose would not rub against the painted wall. The tech showed me areas where the carpet would be clean but traffic patterns may still be there. Yes, I would have zerorez again. We had an oriental runner that we sent to the shop to be cleaned and it came out perfect.
Carpets always come out great! Carpets were stretched at first but layed back down after drying. thx First name removed
Courteous employees & they do a great job pointing out potential problems ahead of time.
Great staff! The people that cleaned the carpets and the tile were really wonderful and I got great results! Thanks again, Leslie
The whole package and I like the idea of using less water and no chemical residue.
No chemicals used
the chemistry of no residue and the anti-microbial properties of it
it took too long. My carpet felt like it had a film on it afterwords.
I loved the service, and like the way your product works (as far as the carptet goes)- no soap on the carpet.
Friendly employees! Tech was on time and called ahead to advise he was 15 minutes away. My carpets look GREAT! I have cream colored carpet with a dog and 2 boys! There were stains and dirt that I thought would never come out that my tech Joe was able to completely remove!! There was no "cleaner" smell to deal with after the service was complete. My carpets are very fluffy and soft but most of all CLEAN! I will ONLY use Zerorez from now on for my carpet and tile cleaning!!