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based on 87476 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Very professional and more than met my expectations. Nice to have what was promised without all the hidden costs.
Carpet looks great. Professional. Service
Everything was as promised, quote very close, Matt was prompt, clean, professional, had more info than I needed, and the carpets look fantastic!!! Have already told 2 folks about you!!!
Great service and carpets look great!
Very professional, thorough, courteous, and they keep you informed.
They did a wonderful job of getting the traffic stains out of my white carpet.
Always a great job and friendly, thorough employees.
Friendly serviceman
Pleased with the clean carpet
the carpet was soft, and didn't have any chemical smell to it.
Very nice job! Carpets look great! Jonathan and Jeff were professional and efficient!! Thank you!
Maybe do a little more cleaning on the first visit. With my carpets, it might have been that there was so much residue in the carpets from the other owners and it took a REDO from your company. You stood up to your standards so thank you for the REDO.
Great cleaning service and quick response.
Fast, efficient and the carpets looked great once your technician was done!
So far I am satisfied with Zerorez. However, after a few weeks and months after the cleaning, I will have better opinion of the Zerorez job. I have been informed by advertising that cleaning the Zerorez way that dirt does not cling to the carpet because you do not use soap. I am waiting to see if this is true.
Your people are great,and do a excellent job.
timely, accurate quotes no surprises.
I like the water
Happy with the process you use. Also pleased with ease of scheduling and promptness of your technician. He was receptive to our wishes and did a great job!
It lifted stains out of the carpet, no lingering pet odors. Tile grout looked like new after cleaned..previous cleanings done by other companies never left me as satisfied as the work done by Zeroez. I will continue to have Zeroez clean my carpet and tile and will recommend them to my friends.
Zerorez is a very customer-oriented company. They were able to accommodate our schedule. They arrived within the time frame they gave us. The carpets were cleaned thoroughly, and carefully. All the stains were removed (which I wasn't sure would be able to happen!)
fast, professional, carpets get really clean with no residue left to attract dirt
Great job! Jeremy extremely nice and professional. I would ask for him again.
The professionalism and courteousness shown to us by Mr. Keilholtz while the work was being done.
I just had my carpet and stairs cleaned. Your technician was great and all appeared clean after a quick inspection. Hours later when my wife returned home, she noticed that the nose of each stair was still dirty. I didn't notice it while peeking DOWN the stairs but walking UP the stairway, the dirty areas were quite visible.
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FINE CLEANING
I will never use any other company for my household tile and carpet needs. Not only is Zerorez reliable, they provide a phenomenal product. I have used other companies for my floors in the past and none even come close to providing the same results. I have four children and two dogs, both can be very hard on floors. Zerorez has been able to remove ALL of the stains, without them resurfacing. Zerorez recently cleaned my tile and grout, with exceptional results. When they were finished My grout was as light as the day I moved in, which was five years ago. Thank you, Zerorez. I am a customer for life.
Very capable employees. Do everything they can to be sure you are happy with their work.
The carpet turned out ok, but the tile floor did not. They used a machine but did not do around the edges, i spent 30 mins cleaning the edges and corners.
Everything from your marketing to your appt staff to your carpet cleaning tech's

How clean my carpets came out and how quickly they dried