What our clients think of us!

Prompt, polite, reasonably priced, respectful of furnishings.

It is amazing how zerorez as a company performs. I'm sure there are plenty of companies out there that provide a good service, but the actual products zerorez has developed are phenomenal.
When we get our carpets cleaned by zerorez we can visually see and physically feel the differences. Softer, Cleaner, and Better Smelling!
We are hooked and will use zerorez for all our carpets, tile, and upholstery cleaning.

The techs worked hard to complete the entire house, very impressed with their work ethics, very polite and answered all my questions. Please praise these two as I have had my carpets cleaned by other companies and have never had this kind of service! We are very satisfied! Looks awesome! Thanks guys!

The technician was really nice and my carpets are really clean now

First the good. I was very happy with the carpet cleaning, customer service and overall value. I was unhappy with the tile and grout cleaning because it actually looks worse now than before I had it cleaned. When the grout was dirty it was consistently dirty. Now it is clean in some areas and dirty in other areas which makes it even more noticeable. Addditionally, I am concerned that now the sealer may have to be stripped since the technician sealed it even though I was concerned it was not fully clean.

The process from scheduling to completion was wonderful. Made easy by the website construction, communicating appointment time, and follow through. The technician, CJ
was great! He worked hard and would not leave until he was confident that we were
happy with the results. Zereorez is a great carpet cleaning company. Thank you for a
job well done from start to finish.

Professionalism of techs that came out. Honesty from them.

We recently had 3 rooms and a hallway of carpeting cleaned. The results were impressive, traffic patterns, stains all gone,
replaced was our clean, brighter and much higher pile carpeting that is 12 years old. This is the third time we have used
Zerorez. We told our neighbors and they also switched to Zerorez. We had planned to buy new carpeting, but the sales
person who came out to look at our existing carpet, said this is in great condition, I'll loose a sale but just have Zerorez
service clean it. Our Technician was knowledgeable in answering all our questions, considerate of newly painted walls
and very professional in every respect.

they clean carpet and tile well

chemical free..citric base solution special attention to troubled areas
professional,courteous & knowledgeable...

Excellent results.

THE CARPET LOOKS GREAT, AND THE TECH. WAS REALLY GOOD.

We enjoyed working with your staff. Work was done in a timely matter, and our carpet showed a great difference from before.

Thank you!

Very clean and tech was frendly

The carpets were very well cleaned and the technicians were prompt and efficient.

Carpet came out cleaner than other methods. It dried very quickly and odors were gone.
Norm was a professional and very knowledgeable of the process.

Very professional

CLean, dried fast, tech protected corners and other floors, tech was friendly and personable, no residue

The men who came to my home were professional and very efficient. They were mindful of my property and were very respectful. The product itself was "interesting" because the odor was minimal. I expected to have to leave my home for a couple hours and found it all pleasant. It all dried within 4 hours...my carpets were beautiful and my white tile and grout were simply amazing! Thank you

I appreciate that you sent someone out to redo what the previous tech had not done well.

Great deal, no strong smells, floors looked great!

They work well and are chemical free

Excellent service and reasonable prices

the man who came worked very hard and did a good job.

Carpet & Rug Cleaning and Tile Grout Cleaning. The carpets and rugs were dry in no time. The grout on my ceramic tile floors came back to the resilient white that they were when originally installed.

The employee that came to my house was extremely courteous, polite and friendly.

Already raved to several friends about Zerorez. They will be contacting you soon.

Jonathon did an excellent job on my very dirty carpets -- very professional and helpful.

The area rug that was cleaned in the shop looks wonderful

You could better train your techs. When trying to up-sell me additional services he used the same tired pitch as all the other so called carpet cleaners. If you are better than the rest, act like it!!
Carpet doesn't "wear out", it "uglys out" and you should know that simplely because the mills warranty wear. Ugly most often shows in traffic areas where the heat set has begun to release therefore no tuft definition, just fiber that lays flat and matted(with 96% or more of the same face weight as when it was manufactured). Manufactures don't and never will warranty heat set because they can't control what the consumer will expose their product to once it is installed. If you are paying attention right now, this is just one way you could differentiate your service in the eyes of potential customers.
Take the time and make an investment in your crews. May I suggest that you invite(and pay if necessary)and experienced mill rep and have him speak on some of the manufacturing processes that effect your industry. Then train your crews with specific language (pitch) so YOU control what the customer hears instead of whatever comes out of their mouths. If you trained him and he didn't use it, shame on him; if you didn't, shame on you; it was terrible.
I have several rentals includung the one you cleaned. Your service cost me twice what I have paid in the past; I'm not sure it was worth it.

no chemicals, no odors, dried fast

Your rep, Chad, that came was very responsible, took pride in what he was doing. We told him when he first arrived that we had a previous commitment that we had to be at and he worked really hard to get done in that time frame.

It was affordable, I called that morning and you were at the house within 2 hours and did a very good job!