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based on 84369 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Your technicians are friendly, courteous and respectful of your home in doing their job. They are also very knowledgeable, explaining the service, pointing out problem areas and they are never pushy about adding more services than needed. The cleaning process is amazing! We've been nothing but pleased with your cleaning process!
I liked the professionalism of the people that came to my house to clean. The job they did was excellent. Indeed there was "No Rezidue" left.
Our carpet looks great and is so soft to walk on.
The carpet stains appeared gone right away
No chems
service was excellent took his time and did a fabulous job would use them again and again.
quality services excellent technician
No soap!
Carpet looks beautiful, we knew what to expect beforegand, cleaners were professional and did an excellent job. Products are great for people with severe allergies.
I really appreciated the professionally of the tech that serviced out home. He was extremely accommodating and knowledgable.
I wasn't impressed with the person who took our appointment over the phone. It was too cut and dry with her.
I liked the young man who did the job at the condo we were renting at the time.
OUr technician was great and the carpets look and feel fantastic!
the carpets feel soft not crunchy
I have not used any of your products, so I can't talk about that, but I am very pleased with your cleaning services, and am pleased with the way my carpet looks when your young man has finished . The cleaning personnel have always been very nice and professional, and the carpets have been clean. Can't ask for more than that!!!!!
Johnathon was very professional and quiet. He did your company proud!
I think the overall service is over priced. Although my carpet is softer after being cleaned it is to soon to tell if it will last longer than with other services I've had that were less costly. I like the principle...don't like the price
Only hoses in home,...no equipment
Professional courtesies extended
Results on soiled and worn carpets were excellent.
The way the carpet feels on our feet
They excel above all others in the industry. On time, friendly customer service, technicians are outstanding with advice, explanation, and future carpeting cleaning.
Booking another appt for tile service.
No chemicals.
Zerorez was easy to work with, explaining the process and answering questions. My technician was friendly, knowledgeable, arrived on time and was very professional. My carpets and chairs look fantastic.
The speed that the carpet dries--it does not feel crunchy with chemicals and it remains clean a long time.
The cleaners were very kind and did a awesome job.
BOTH CARPETING AND TILE CAME OUT LOOKING WONDERFUL.....i WILL DEFINETLY HAVE ZEROREZ BACK WHEN THE NEED ARISES AGAIN AND i WILL REQUEST THE SAME TECH , BRIAN HAMILTON, CAUSE HE'S THE BEST !!!!
I didn't exactly like the extended wait period or the extensions that I should have received by phone: but, I did like Mike-very professional and very good at his job.
I liked the type of serviceman you sent to my home. He was courteous, tatoo-free, well groomed. I love the product. I never worried much about using chemicals if they cleaned, which they did not; at least not compared to your product which cleans so well with added bonus of zero chemicals.
Less chemicals
Fast friendly service. Wonderful product and was pleased how our carpets turned out. I will use this service again!
The technician was great. Very personable and thoroughly explained everything.However,this service was too expensive. I was quoted over the phone at approximately $600 and the cost added up to $940. We still did it, but will find a more economic service for our other house.

The service crew was very professional. And they did an outstanding job. Our carpets haven't looked this good since they were new.
We will continue to use your company