Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84369 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   July 5, 2012 — Rated 8 out of 10 by R.F. Zerorez Phoenix
What could we do to improve?

More consistent techs, service and pricing.

Report a concern   July 5, 2012 — Rated 8 out of 10 by S.W. Zerorez Phoenix
What could we do to improve?

I was very satisfied with Brian and the way my carpets ceme out.

Report a concern   July 5, 2012 — Rated 10 out of 10 by Y.S. Zerorez Phoenix
What do you like about our products and services?

spot/pet care.. promptness, thoroughness, clean carpets

Report a concern   July 5, 2012 — Rated 10 out of 10 by R.H. Zerorez Phoenix
What do you like about our products and services?

Did an outstanding job cleaning very dirty older carpets. Was amazed at the difference. Also, the carpets feel clean, none of that sticky soapy residue. The guys that came were very polite and professional. My only complaint is the person who booked the appointment had the servicemen come over an hour before the start of the scheduled time. They did come back, but you could do a better job of scheduling appointments or giving the service people a correct timeframe of when they are supposed to show up.

Report a concern   July 5, 2012 — Rated 6 out of 10 by J.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I have used other companies and they are much better on giving you a time they will arrive so you are not waiting around as we had to with your company.

Report a concern   July 5, 2012 — Rated 5 out of 10 by K.B. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You didn't disappoint me, I am very cautious about recommending businesses to other people.

Report a concern   July 4, 2012 — Rated 8 out of 10 by G.W. Zerorez Phoenix
What could we do to improve?

On time, great tech. No complaints.

Report a concern   July 4, 2012 — Rated 10 out of 10 by V.B. Zerorez Phoenix
What do you like about our products and services?

I like the way the carpets feel after they dry and your technician is extremely helpful in offering advice and services.

Report a concern   July 4, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

We have very clean carpets now & the technician was friendly & did an excellent job.

Report a concern   July 4, 2012 — Rated 10 out of 10 by D.G. Zerorez Phoenix
What do you like about our products and services?

Carpet was clean, smelled clean and was soft. Technician was professional and friendly

Report a concern   July 4, 2012 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

They are environmentally safe. They do not smell, just clean air. Service is truthful and techs are very pleasent (Alan & Andrew).

Report a concern   July 3, 2012 — Rated 10 out of 10 by A.W. Zerorez Phoenix
What do you like about our products and services?

Mike was professional, courteous and friendly. Our carpet is sparkling white again--cleaner than when we moved in.

Report a concern   July 3, 2012 — Rated 10 out of 10 by M.D. Zerorez Phoenix
What do you like about our products and services?

Very quick, prompt and the carpet looks like new very clean and fluffy like new. Thank you Zerorez

Report a concern   July 3, 2012 — Rated 10 out of 10 by K.C. Zerorez Phoenix
What do you like about our products and services?

The products are not harsh, and the workers are helpful.

Report a concern   July 3, 2012 — Rated 10 out of 10 by K.O.B. Zerorez Phoenix
What do you like about our products and services?

The service technicians who came to our home were very professional. The job was done quicker than expected and the carpet looks like new. I already recommended Zerorez to a few friends. I will have them back in the future.

Report a concern   July 3, 2012 — Rated 9 out of 10 by A.P. Zerorez Phoenix
What do you like about our products and services?

Very professional employees. Carpet and feels brand new!

Report a concern   July 3, 2012 — Rated 10 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

Very prompt, professional and courteous. I was highly impressed!

Report a concern   July 3, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Got my doggie stains out of my carpet. Fabulous!

Report a concern   July 3, 2012 — Rated 10 out of 10 by A.H. Zerorez Phoenix
What do you like about our products and services?

I love that you do not use any chemicals in your cleaning, and there is no chemical smell.

Report a concern   July 3, 2012 — Rated 10 out of 10 by M.M. Zerorez Phoenix
What do you like about our products and services?

You did a very good job on both the carpet and the stairs. Thank you so very much.

Report a concern   July 3, 2012 — Rated 10 out of 10 by L.H. Zerorez Phoenix
What do you like about our products and services?

Bronson was great and did a super job on the carpet. he was careful and courteous. Maria was right!

Report a concern   July 3, 2012 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

The technicians were very prompt, professional and efficient. The carpet looks fantastic and it dried very quickly. I will definetely use Zerorez again.

Name removed

Report a concern   July 2, 2012 — Rated 10 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Zerorez cleaned the carpet but I could see traffic patterns in three different places. They called to see if I was satisfied; would I like a "redo". They came again and recleaned those areas. The carpet looks great. I definitely will call them again for the next cleaning. No soap is a good thing!!

Report a concern   July 2, 2012 — Rated 10 out of 10 by M.T. Zerorez Phoenix
What do you like about our products and services?

Carpeting is very clean with no remaining residue. Colors in area rug are bright again.

Report a concern   July 2, 2012 — Rated 10 out of 10 by M.L. Zerorez Phoenix
What do you like about our products and services?

The best carpet cleaning I've ever had, bar none.

Report a concern   July 2, 2012 — Rated 10 out of 10 by C.N. Zerorez Phoenix
What do you like about our products and services?

No crunchy carpets, no chemicals, short dry time, friendly tech. It was a tad expensive but worth it.

Report a concern   July 2, 2012 — Rated 9 out of 10 by P.B. Zerorez Phoenix
What do you like about our products and services?

This is my first experience with your company. I am moving into a new place and though the carpets didn't appear to be very soiled I wanted them freshened before moving in my things. You are highly recommended by the fellows on KNIX so I thought I'd give you a try. I haven't "lived" with the carpets yet, so it is difficult to make a judgement but they appear to be fine.

Your technician was on time (which I appreciate, as so many service people are not) he was personable, left my home with no mess, was knowlegeable, answering all my questions. Plus he made a good sized sale too. I now am the owner of cleaning supplies for my tile too. Better give him a raise.

Report a concern   July 1, 2012 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

I was very satisfied with the cleanliness of the carpeting.

Report a concern   July 1, 2012 — Rated 8 out of 10 by V.L. Zerorez Phoenix
What could we do to improve?

The carpets looked beautiful for the first couple of days and they still look very nice, however stains are starting to resurface. For the amount of money I thought it would last longer. The men that came and cleaned my caspet were very professional.

ooZy i

Report a concern   July 1, 2012 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

carpet really clean


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