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based on 84369 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
I was very satisfied with Brian and the way my carpets ceme out.
spot/pet care.. promptness, thoroughness, clean carpets
Did an outstanding job cleaning very dirty older carpets. Was amazed at the difference. Also, the carpets feel clean, none of that sticky soapy residue. The guys that came were very polite and professional. My only complaint is the person who booked the appointment had the servicemen come over an hour before the start of the scheduled time. They did come back, but you could do a better job of scheduling appointments or giving the service people a correct timeframe of when they are supposed to show up.
I have used other companies and they are much better on giving you a time they will arrive so you are not waiting around as we had to with your company.
You didn't disappoint me, I am very cautious about recommending businesses to other people.
On time, great tech. No complaints.
I like the way the carpets feel after they dry and your technician is extremely helpful in offering advice and services.
We have very clean carpets now & the technician was friendly & did an excellent job.
Carpet was clean, smelled clean and was soft. Technician was professional and friendly
They are environmentally safe. They do not smell, just clean air. Service is truthful and techs are very pleasent (Alan & Andrew).
Mike was professional, courteous and friendly. Our carpet is sparkling white again--cleaner than when we moved in.
Very quick, prompt and the carpet looks like new very clean and fluffy like new. Thank you Zerorez
The products are not harsh, and the workers are helpful.
The service technicians who came to our home were very professional. The job was done quicker than expected and the carpet looks like new. I already recommended Zerorez to a few friends. I will have them back in the future.
Very professional employees. Carpet and feels brand new!
Very prompt, professional and courteous. I was highly impressed!
Got my doggie stains out of my carpet. Fabulous!
I love that you do not use any chemicals in your cleaning, and there is no chemical smell.
You did a very good job on both the carpet and the stairs. Thank you so very much.
Bronson was great and did a super job on the carpet. he was careful and courteous. Maria was right!
The technicians were very prompt, professional and efficient. The carpet looks fantastic and it dried very quickly. I will definetely use Zerorez again.
Name removed
Zerorez cleaned the carpet but I could see traffic patterns in three different places. They called to see if I was satisfied; would I like a "redo". They came again and recleaned those areas. The carpet looks great. I definitely will call them again for the next cleaning. No soap is a good thing!!
Carpeting is very clean with no remaining residue. Colors in area rug are bright again.
The best carpet cleaning I've ever had, bar none.
No crunchy carpets, no chemicals, short dry time, friendly tech. It was a tad expensive but worth it.
This is my first experience with your company. I am moving into a new place and though the carpets didn't appear to be very soiled I wanted them freshened before moving in my things. You are highly recommended by the fellows on KNIX so I thought I'd give you a try. I haven't "lived" with the carpets yet, so it is difficult to make a judgement but they appear to be fine.
Your technician was on time (which I appreciate, as so many service people are not) he was personable, left my home with no mess, was knowlegeable, answering all my questions. Plus he made a good sized sale too. I now am the owner of cleaning supplies for my tile too. Better give him a raise.
I was very satisfied with the cleanliness of the carpeting.
The carpets looked beautiful for the first couple of days and they still look very nice, however stains are starting to resurface. For the amount of money I thought it would last longer. The men that came and cleaned my caspet were very professional.
ooZy i
carpet really clean

More consistent techs, service and pricing.