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based on 84370 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Efficient, thorough, and clean!
Professional, timely, efficient and reasonably priced. What more is there to say!
Does a very clean job and leaves no offensive "chemical"smell as we are very sensitive to that.
carpets were clean and dried quickly
Fast and friendly
friendly, fast and good service.
My carpet was very clean and looked fresh.
Appointment set up was easy and the service man was neat, polite, efficient and did a very nice job. And he was early!
Carpet always looks and feels good when cleaned. Also, love the pet treatment! We already have recommended you to people.
The product was excellent and Mike Gamble is very professional in the performance of all aspects of the services Zerorez provides.
Profectional service
The technitions were knowledgable, friendly and respectful of my home. The cleaning process worked wonders and I feel like I have brand new carpet in my home. The sofa cleaning was the most impressive and effective. I highly recommend this service to anyone including my family, friends and clients. Thank you
Were on time & explained the product & process well.
I was extremely impressed to how clean the carpets turned out. And the technicians were very courteous.
I like the fact that no soaps are used. Our technician, Isaac, was wonderful. He was professional, polite and informative.
Great job! My carpet looked great. I was shocked. It would very difficult to ever have someone put soap on my carpet again, when water does the best job. I tried the spray for cleaning and it really works.
Zach represented your company very well!
no soap used
I love the concept of no residue! Bronson was our service tech & he was prompt, courteous, and did a very thorough job. He also asked if I had questions before he left. It was a very pleasant experience & my carpets look wonderful!
They do not leave residue.
Your follow-up and attention to details. We were unhappy with the results of the first cleaning and on your follow up appointment the results were GREAT. Thank You, and we will use your company again.
My carpets seem to stay cleaner for a longer period of time. Used Zerorez for the first time a year ago and believe their process of cleaning with no chemical, i.e. soap, kept the carpets cleaner, longer. Love the fact we aren't using any chemical cleaners. Both times I have used the company, service has been excellent, technicians are timely, polite and professional.
Safe to use around my children.
Carpet was very clean and the customer service was amazing!
I would have given a high rating based on the other time you cleaned the carpet, but overall the carpet just did not look as clean as it did the other time. It looks shadowy, and the traffic areas are still visible. After an area rug was cleaned it was draped over a velvet chair while still wet.
I was very pleased with the first time you cleaned my carpet. However, in another house we own I used Zeroez again and was disappointed--I had to ask them to really work on an area and they did a good job. I did not check the whole house afterward--big mistake--because there were two other areas that needed more work. I'm sure those would have come out better because they were not as soiled as the one above.
No residue left on the carpet. Carpet dries in a resonably short time. Reasonable price. Polite and couteous technitions. Carpet looks very clean following treatment.
The timely manner the carpet was cleaned and how well it was cleaned.
Everything! It was a wonderful experience!
no heavy chemical residue or smell. clean feeling carpets on bare feet
non toxic and natural