Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84368 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   June 17, 2012 — Rated 9 out of 10 by N.L. Zerorez Phoenix
What do you like about our products and services?

Very professional with knowledge of their products

Report a concern   June 17, 2012 — Rated 10 out of 10 by N.C. Zerorez Phoenix
What do you like about our products and services?

Wrote a review about you yesterday and left a message at your office...WE ARE COMPLETELY SATISFIED WITH EVERYTHING AND WILL CALL YOU AGAIN WHEN WE NEED YOU. I WILL TELL EVERYONE ABOUT YOU HERE. EXCELLENT SERVICE AND QUALITY WORK. yOUR MEN ARRIVED ON TIME, PROFESSIONALLY GREATED AND EXPLAINED WHAT THEY WERE GOING TO DO AND ALL ABOUT YOUR SYSTEM AND HOW IT WORKS ON THE CARPET. ALL CARPETING LOOKS TERRIFIC..YOUR THE BEST WHAT ELSE CAN I SAY ANNNNNNNNNNND PRICE WASN'T BAD. THANKS AGAIN please just use the first name and not the last name as we don't want any more solicitation from other companies.

Report a concern   June 17, 2012 — Rated 10 out of 10 by B.J. Zerorez Phoenix
What do you like about our products and services?

The Zerorez serviceman arrived on time and did an impressive job cleaning my carpets. He was very efficient and thorough and answered all my questions in a competent and informative manner. I will call Zerorez again when my carpets need cleaned.

Report a concern   June 17, 2012 — Rated 10 out of 10 by C.F. Zerorez Phoenix
What do you like about our products and services?

Carpets look great! Service person was professional and courteous.

Report a concern   June 17, 2012 — Rated 10 out of 10 by R.G. Zerorez Phoenix
What do you like about our products and services?

This was my first time using Zerorez, and I'm extremely satisfied! Our carpet is white, again! We vaccum regularly, but after 5 years, the pile on our carpet had become worn flat and discolored. The Zerorez team was very professional, answered all of my questions, and took extra care not to harm wall corners or furniture. The carpet is like new again and is so soft and clean! I was worried that I would feel some residue when walking in bare feet, but there isn't one, just like the product claims. It took about 5 hours for it to dry enough to walk on, but was completely dry overnight. I will definitely use Zerorez again. Thank you!

Report a concern   June 17, 2012 — Rated 10 out of 10 by B.C. Zerorez Phoenix
What do you like about our products and services?

Your service was outstanding and very professional. Zack was so polite and went to work immediately. Zack's goal was to make the carpets as perfect as they could be. Overall we were
extremely impressed and satisfied. We will continue to call upon Zerorez for all our carpet cleaning needs.

Report a concern   June 17, 2012 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

The professional service Linnie provided to resolve issues through reTreatment. Thanks Linnie :)

Report a concern   June 17, 2012 — Rated 10 out of 10 by A.T. Zerorez Phoenix
What do you like about our products and services?

It dry's faster and does not leave any residue. My carpets look brand new!!

Report a concern   June 17, 2012 — Rated 9 out of 10 by S.P. Zerorez Phoenix
What do you like about our products and services?

You were very prompt in chiming out. And did a great job

Report a concern   June 17, 2012 — Rated 10 out of 10 by C.L. Zerorez Phoenix
What do you like about our products and services?

Very professional. cared about protecting the walls. carpets look great.

Report a concern   June 16, 2012 — Rated 8 out of 10 by J.C. Zerorez Phoenix
What could we do to improve?

Service and results were very good. Chad and Andrew worked hard and did a good job.

Report a concern   June 16, 2012 — Rated 10 out of 10 by A.S. Zerorez Phoenix
What do you like about our products and services?

Friendly, answered all questions,looks great. Thank you.

Report a concern   June 15, 2012 — Rated 10 out of 10 by J.V. Zerorez Phoenix
What do you like about our products and services?

Friendly professional staff. Carpet has never been cleaner. Team was on time and offered good suggestions.

Report a concern   June 15, 2012 — Rated 10 out of 10 by J.A. Zerorez Phoenix
What do you like about our products and services?

I like the idea of no detergents used which keeps the carpet clean longer and also doesn't remove the anti-stain solution.

Report a concern   June 15, 2012 — Rated 10 out of 10 by M.B. Zerorez Phoenix
What do you like about our products and services?

Great job on the carpets and very professional workers. We had a great experience!

Report a concern   June 15, 2012 — Rated 5 out of 10 by A.M. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

You can clearly see that there were some spots the he just missed completely because they are darker then the surrounding spots.

Report a concern   June 15, 2012 — Rated 10 out of 10 by E.M. Zerorez Phoenix
What do you like about our products and services?

service and lack of moisture left behind

Report a concern   June 15, 2012 — Rated 9 out of 10 by D.B. Zerorez Phoenix
What do you like about our products and services?

No residue!!! Good job and I like your follow up.

Report a concern   June 15, 2012 — Rated 10 out of 10 by A.O. Zerorez Phoenix
What do you like about our products and services?

I love the fact that my carpets are not soaked with water like a lot of other companies. My carpets always look like brand new after cleaning and I am especially impressed with the stone cleaning I had done. My floors look absolutely beautiful. I will never go to another company. Zerorez is the best.

Report a concern   June 15, 2012 — Rated 10 out of 10 by J.M. Zerorez Phoenix
What do you like about our products and services?

No chemicals, no residue. You came back to redo an area that wasn't quite clean, and
it looks great now. For a 15 to 20 year old carpet, it turned out better than expected.

Report a concern   June 14, 2012 — Rated 9 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

Natural citrus scent awesome job!

Report a concern   June 14, 2012 — Rated 7 out of 10 by R.B. Zerorez Phoenix
What could we do to improve?

As this was our first use of ZeroRez, it would have been nice to know that the cleaning product used remove the original ScotchGuard

Report a concern   June 14, 2012 — Rated 10 out of 10 by F.H. Zerorez Phoenix
What do you like about our products and services?

The technician was prompt and courteous. He explained all the available options and how he treated different area problems. There was no odor and the carpet dried quickly. All the areas looked brand new after completion.

Report a concern   June 14, 2012 — Rated 10 out of 10 by T.S. Zerorez Phoenix
What do you like about our products and services?

The carpet felt soft afterwards and it dried quickly. Everything looked so clean. Thank you.

Report a concern   June 14, 2012 — Rated 10 out of 10 by S.R. Zerorez Phoenix
What do you like about our products and services?

I love that no chemicals are used. Brian was courteous and thorough! Thank you!

Report a concern   June 14, 2012 — Rated 10 out of 10 by N.S. Zerorez Phoenix
What do you like about our products and services?

Very professional service, removed all the spots of concern

Report a concern   June 14, 2012 — Rated 10 out of 10 by T.G. Zerorez Phoenix
What do you like about our products and services?

professional, courteous, effective.

Report a concern   June 14, 2012 — Rated 10 out of 10 by L.B. Zerorez Phoenix
What do you like about our products and services?

refreshing non-scent....feels clean....excellent service....technician very professional and knows his stuff!!!

Report a concern   June 13, 2012 — Rated 8 out of 10 by J.L.M. Zerorez Phoenix
What could we do to improve?

Have technician be allowed to move the heavy furniture when no help is available.

Report a concern   June 13, 2012 — Rated 10 out of 10 by R.B. Zerorez Phoenix
What do you like about our products and services?

Clean, effective, and fast.


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