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based on 84367 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
It did a fantastic job! Thank you so much. Name removed
We are very satasfied with the carpet cleaning your two wonderful boys (Allen & Josh) did at our home.Especially cleaned with treated water only to do the cleaning instead of using
chemicals.Allen explained everything about the water he used & Josh too.They were courteous,very careful & so well groomed & nicely dressed & Allen is quite the salesman & we know Josh will pick all this up.We thank the boys for all their hard work & doing such a great job.We give them both a # 10 Mr. & Mrs. First name removed J. Last name removed,Jr.
Clean, knowledgable, excellant results on the carpet! Looks brand new
My carpets were very dirty and now look practically new. I had several old stains that previous companies were not able to remove but they came out with your process. I am extremely pleased with how well your process works. Your technicians were efficient and friendly and I will definitely recommend your company to my friends and family.
no chemical odor after cleaning
Service tech was on time and very thorough. He did a great job!
carpets come out clean with no stains returning
Guy that did the job was great! He was very personable and worked his butt off. He was greatly appreciated. I will definetly have you do it next time. Thanks much.
Lamoine
No soap and the cleaning power of 12.0 water is why I chose your company
My carpet looks cleaner, feels softer, and my dog's allergies have improved.
Last time I used Zerorez you cleaned one full room, one room with only traffic lanes and a inexpensive nylon throw rug for $133.00. This time you wanted to charge me $180.00 for the same job. I tried to reason with you but to no avail. I had the full room and the traffic lanes in the other room cleaned and told your technician to not clean the throw rug. I do not understand how you can justify the almost $50.00 up charge on the exact same job. I was quite upset and will not recommend Zerorez to anyone.
The price is extremely expensive. The radio advertising suggests a price that is never attainable due to undisclosed $14 fee and that a room is considered 300 square feet but a 100 square foot room is considered the same while a 400 square foot room is considered two rooms.
The technician was extremely knowledgeable about my particular situation and gave me an accurate assessment of the the result that I should expect as a result of treatment and cleaning that I recieved. I am very satisfied with Zerorez and will be using you for all of my carpet cleaning needs. I would highly recommend your service to anyone.
Carpets are clean and stay cleaner longer
Very satisfied with the finished product of our super clean carpets!
Your staff was great. They knew their products and were very friendly and respectful. They worked really hard and did a great job.
That they clean up old residue.
Informative Tech. Good job. Through
I had a great experience and would use Zerorez again.
The techs were very nice and the carpets looked brand new.
I like your service. I think mostly that what you advertise and say you do and stand behind. I will continue to recommend you Thank You Name removed
The young man who came to do the work was clean cut, professional and polite. The carpet definitely looks cleaner. Seemed to dry relatively quick too.
Just cleans so nice without residues
that you use just water
better explanation of pricing of tile / grout in original call / appointment
Cleaned and deodorized very well. Dried quickly.
THey cleaning was fine as expected. However, the major claim of Zerorez is the carpet with look cleaner longer. I simply do not think this is the case. Additionally, they are more expensive than other carpet cleaners. I was willing to pay more if it would stay cleaner longer but that was not the case.
courteous,careful,thorough
great sevice quick and friendly staff and no cleaners just water
Casey was great. He was efficient, polite, thorough, and arrived on time. He was also honest about the treatment(s) that would and would not work for the problem areas. We would definitely use Zerorez and Casey again.