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based on 87475 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Great customer service!
Everything! My husband is allergic to most smells which is why we decided to have Zerorez clean our carpet, we heard chemicals were not used from Danny Davis at KOY and thought we'd try it. We were only going to have three rooms and the hall done but when we saw what a beautiful job Brian and his helper Shawn did we had all the rooms done and are absolutely delighted with the results. Brian was very courteous, friendly and helpful and did a wonderful job of cleaning very dirty carpets. Only thing that would have helped us a little would have been if some furniture could have been moved. We are both in our 80's and that was a little tough but we managed by not trying to do everything at one time.
Would we have Zerorez again? You bet! Thanks for a job well done.
no soap residue left behind. The residue seemed to attract more dirt and my carpets had to be cleaned more frequently using other carpet cleaners. I am anxious to see how your product works. I am the test for a couple of others in my neighborhood.
result is better than traditional methods
Carpet very clean - crew was great
It was very professional, & did a very good job.
The customer service and quality of workmanship is what impressed me the most.
no soap/residue left behind
The carpet came clean, and the enviromentally safe products are great! I did however see there are "cleaner line areas" where it looks like the tech would start and stop the job, so we have strips in our carpet. The tech was professional and very nice!
KIND & RESPECTFUL,A VERY GOOD EXSPENCE THANK YOU VERY MUCH.THOMAS THOMPSON.
Your tech was a gentleman and very hard working. My compliments to him. Great asset for your company.
It's only been 1 day but my carpet looks better than the last time I had it cleaned by someone else.
I will have to wait & see what the carpet looks like in a month. We were very happy to have Branson. He explained everything very well,was courteous & we felt he did a superb job.
The technician (Kirby Lacy) was great. The concern I had was when I made the appointment I thought I asked for an early time. About three weeks later when I received a call I was told the appointment was for between 4:00 and 6:00. Then, when contacted by Kirby he said that he had me down for between 6:00 and 8:00 PM.
I was very satisfied by the way my rugs and tile came out,they look like brand new again.
Seem to do a good job cleaning carpets and fabrics.
The tech was on time and was very friendly! He took care of our house by using the bumpers around the corners. Our floors looked incredible with hardly any "drying time". He also did a great job on my couch and checked to make sure I was satisfied before he packed up the equipment. Overall a great experience. We'll be using zerorez from now on!
Overall experience with ZEROREZ has been outstanding. From start to finish the customer service was top notch.
Everything was just great.
The technicians were thorough, courteous and more respectful of our home then I've experienced with any other carpet cleaners. They did a great job of cleaning some carpets that were pretty dirty!!
It was the BEST cleaning I've had on our carpets. Service was prompt, very neat, & courteous. Carpets dried quickly & all the spots are gone. They look like new carpets.
Thank you,
The Bratton Family, Litchfield Park
I have some places on my carpet that are not clean. I have listed to Gaydos on the radio about you and was very excited to have you clean the carpet. However, I am disappointed.
Amazing results! I have already been telling everyone to call u! Especially the tile/grout cleaning was more than I could have imagined! I am more pleased than I could have imagined! I had NO idea how gray my carpets were! I knew the grout was charcoal instead of cream but it looks like it did nine years ago and I have a Rottweiler that loves to lay on it to keep cool. I could not believe that the oils could be cleaned! And most important, my Sam is not exposed to chemicals! The carpets are not crusty and nasty. I even took photos requested by coworkers to show the before n after on the tile! They will be calling! I can't thank you enough!
Mike and Andrew are a credit to your company
They worked quickly and efficiently while being cordial and explaining the process and showing their progress throughout the procedure. The end results left me completely satisfied. I plan to use Zerorez for my next carpet cleaning and will certainly recommend your services to friends.
the carpets do not seem as clean as i would like, i have a baby that crawls on the floor, and her clothes still seem to pick up dirt from the carpet.
prompt service. The worker was careful and asked if I was satisfied before leaving.
The cleaner was used on my wool carpet. I will not have to replace it at this time.
You did a great job, the carpet and tile/groutt look great..
The tech was very professional and quick. Floors look awesome!
You did a wonderful job, on my awful carpeting, and my tile has never looked better.
First name removed was almost as awesome as the Zerorez process that First name removed was so willing to explain to us. Every thig came out great!!!!!!