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based on 86656 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Customer service is great. We had our carpet cleaned in Dec 2013
The the flue bug hit our home we had a couple of stai s from this .
We contacted zerorez and they came right out took care of the
Problem and gave us a discount on top thank you Zerorez
We were really impressed with the steam cleaning of our tile floor! The carpet came out very good as well. We had a few pet stains, and, even though we didn't opt to use your additional products, the stains were picked up and are non-existant!
got the tile and grout clean
Pricing and effectiveness of the product was great. This is the third time we have used ZEROREZ and have been pleased each time. The drying time is one of the most appreciated parts of the process.
thorough, friendly, got my floors looking like new again.
The carpet looks amazing! The technician was very knowledgeable about the type of carpet we have & the best way to care for it. He also pointed out a couple of places where the carpet is "lifting" so that we can repair it. I love that no chemicals are used so there is no risk of harm to children or animals!! The carpet has been in this house for over a decade & now it looks almost new!! Thank you for a wonderful job & a great service! I will recommend Zerorez to everyone!!!!
On time and very friendly.
Your techicians are wonderful. Mark did a great job. My carpets are like new!
My carpet still seemed dirty after cleaning I wiped the carpet with a white towel and it came up brown and the carpet wasn't even that dirty to begin with. Not very impressed the commercials make it sound like you guys were the best in the business but I'm not sure that. To make things right I would think my carpet needs to be re cleaned
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The carpet is not as clean as the last time zerorez cleaned it.
We are disappointed in the job that was done.
The cleaning techs were very professional, friendly and I am very happy with the results of their cleaning. They were very thorough in cleaning and explained any additional cleaning that they could offer while they were here. I appreciated the information. And the price of the cleaning was very reasonable. My carpet looks brand new!
Your servicemen were polite and hardworking. The carpet looked clean.
I love that it is water and how there is no odor. I had Andrew come out to my house and he was WONDERFUL. Every time we have zerorez come (3 times so far) it's great but ANDREW was awesome. Thank you Zerorez, and thank you ANDREW!
Your max room size is 300 sq'. However, if you have small bedrooms (average 100-144 sq' & bed etc. remain in the room & a small hallway especially if theyr'e an extension of the room (average 4x4 - 6x4) those should be included & not charged separately.
Carpet is not crunchy and you were on time!!!!
The technician is always very professional and knowledgeable. No degergent residue in the carpet to attract dirt. The carpet is dry in a few hours.
Courteous techs & no chemical smell left in the carpet.
On time, good customer service, polite employees. Carpets look like new.
We appreciate the professionalism of the technicians and the fact that you don't use harsh chemicals. Our carpets really do stay cleaner for longer...
Professional, efficient and timely service.
The carpets come out cleaner when you use your special water to lift the dirt and then vacumn up the dirt and take it away in your truck. Dominic did an excellent job on our carpets - they almost look new and they are 11 years old.
Reliable servicemen Great cleaning products
I like that you do not use chemicals! The man that came to my son's house was very nice. I really liked him.
Thorough and best job I have seen in ages.. no spots have re appeared or residue
The cleaners did a great job. They were organized and efficient and spent adequate time doing the cleaning. I would recommend them to anyone.
Great service, great workers, wonderful looking carpets. Thanks so much! We had some spots I didn't know how to remove, you guys were able to get them right out without a problem. Thank you, thank you, thank you!!!
Always do a good job. First time I had my tile cleaned - awesome!
The result was fantastic. Hard to believe how great the carpet, tile, and grout look. Our technician Wally, took the time to teach us how to best maintain the tile and grout in the best condition.
Our carpet and sofa look so nice and clean ... our serviceman was so thoughtful and worked so hard to do as we would like ... he was prompt and courteous and efficient!!!
Getting my old, dirty carpet looking good again.