What our clients think of us!

The service provider was very friendly and professional. My carpets look great!

I thought the work was done well, I was just disappointed at the cost to clean pet stains. I will probably find another company for next time.

I felt very nickeled and dimed for my service. A lot of add-ons to my final bill and not all my trouble spots were taken care of.

That everything dries quickly and there is no odor. The serviceman was polite and informative about the cleaning service.

Let customers know up front if costs can be higher for wool carpeting. We where surprised by the additional cost.

No nasty smells, quick drying.

My carpets look better than I thought they ever would.

The Zerorez process which uses pH conditioned water does not introduce any detergents in to the carpet. The technician that cam to our house not only cleaned our carpets, but also removed detergent residue left by the previous owner's attempt to clean the carpet.

The customer service....you have definitely raised the bar in your business. No other company has been a good as yours. They all could take lessons.

The tech was professional and very friendly. He made sure that everything was explained and I was impressed when we had to move furniture over where he has cleaned, that he had "risers" for the legs of the couch to protect the carpet from the wooden legs.

He also took the time to explain about your product and how it works as well as being enviormentally safe.

Everything was great! Joe R. called when he was a few minutes away. When he got here, he introduced himself. He was very pleasent and informative. He was very efficent and did all the rooms and even did our recliners (thay were over 11 years old). They and the carpets looked like new. We will recommend you to all our friends and family. Thank you for a wonderful job.

First name removed and Gene Last name removed

The staff at Zerorez, both in the office and in our home, was very customer service oriented and professional! I was most impressed by the process used to clean our carpets; there was no continued wetness for days or odor. (In the past, we've had our carpets cleaned, and for days you can smell the pet stains and other odors that were extracted until the carpet dried completely.) Our carpets have never looked so good! We are VERY pleased with our experience.

Quick, efficient and reasonably priced.

Fast service, excellent results on the cleaning, fresh smelling solution (no chemical smell), on-time technicians and both the carpets and tile came out looking excellent.
rgober

The quality of your product & service is outstanding!!!! You employees are all so very professional, and pleasent to work with. I will have you come again when I need my carpet or tile cleaned.

Courtesy and knowledable staff and excellent results.

I am happy with the carpet cleaning, but my wood floors still seem dirty & there seemed to be a film left on the floor in some areas.

Did not remove most of the stains in our carpets. Most are still present. Would like better results for $200.

For a 1599 Sq ft home with 2-small bedrooms & one large master which all have a substantial amount of furniture covering most of the carpet the rest is tile with 8x11 area rug that he said you normally charge $80.00 only charged us $40.00 which I thought was rediculous for an area rug. The total was 200.00. That ruined my whole weekend when my wife told me that I ended up chewing her out for letting us get charged so much. No I would not recommend you much less use you again. I understand it's a different technology but for the area done it was just to much

Very nice job and very professional.

ON TIME AND PROFESSIONAL, DID A GREAT JOB

It's unique: the process and no residue left on the carpet.

The cleaning made my carpet look so much better! The pet stains disappeared! The person who came to clean it was very friendly and knowledgeable.

The carpet is cleaner than the results of any other company has achieved. It is softer, fluffier and most stubborn traffic areas have cleaned very well. I like the way it dried quickly. Your method of cleaning is also free of chemicals for which I am grateful. Now, if you would just add moving of furniture, even a few pieces, I would be so much happier. As an 83-year-old woman who lives alone, that furniture moving was difficult for me. By the way, your technician, Josh, was very efficient, his demonstration of Zerorez water was amazing and he was very polite and solicitous.

Your technician was courteous, customer-focused and most diligent in attendiing to his engagement. The last time we had our carpets cleaned by Zerorez, 3 technicians showed up to do the job. This time only 1, which no doubt accounted for the fact that his arrival for our scheduled appointment time was some 3 1/2 hours late. Perhaps you should consider re-assessing resources required to meet customer committments. We do however, recommend your services and will use Zerorez again in the future. Thank you.
Jay and Name removed

It works!

Alkaline Cleaner, no chemicals

It worked

Your techs were late, took complete ownership of their error, offered us a terrific product, even gave us a sizeable discount for our troubles. This was very helpful as we are a busy family with 2 toddlers and limited scheduling opportunities. Thanks!

Carpet dried within a few hours.

The carpets came out very clean for being 15 years old and the customer service recieved was outstanding!