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based on 84364 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
The kid that you sent out went above and beyond and was absolutely determined to do a great job for me.
No odor, no residue, carpet is clean beyond what I expected. Honestly, I would not have my carpet cleaned by any other method!!! I'm glad I "took a chance" to have my carpet cleaned this way--I did not know anyone who had ever used Zeororez.
Excellent service and superior results! We have had no other floor cleaner since we purchased our home 9 years ago.
The phone estimate was a great deal lower than what I was quoted when the representative arrived. Almost double. And I still do not understand what the $25.00 specialty fee was for. The young mad who did the cleaning was professional and I thought he did a very good job, but as I said it was almost double what I had been quoted on the phone.
On time. Technician was professional, thorough, diligent in his work and very congenial. Allen Fletcher was his name. My home has never looked so good. I purchased your cleaning products and plan to use them to keep everything looking great.
Carpet dried quickly, too.
All in all, a good experience....a little expensive but worth it, I think.
Allen deserves a bonus.
Service persons were very polite and professional. Job was done promptly and results were very good. I was very pleased with the results.
Once the carpet had dried it was very streaky. I placed a call and was told that someone would call me either last Friday or this coming Monday to follow-up.
Mike Last name removed
I had heard the Zerorez ads on the Barry Young Show. Previous carpet cleaners had proven unsuccessful so I contacted Zerorez with reservation. What a nice surprise. Our twenty year old beige carpet is clean and the tile grout looks new. Zerorez was true to its advertizing.
Services were very professional. We were very happy with the results. Your word was kept and returned the next day to correct what was missed. Again, we are very happy with the end result. We will be recommending your company to our children and to our friends. Mr & Mrs Last name removed
They were able to get the spots out (so far, so good) that didn't come out the first time on my area rug. They should put botties on when they are going in and out. In the couple feet of carpet before you get to the area rug there were a couple of dirt spots from their shoes. I was able to get them out myself.
No chemicals. No odor. Technician worked hard to be sure carpet was as clean as it could get.
Unfortunately I already recommended Zeroez. I'm not happy with the appearance of our carpet. We have blotches in the carpet that weren't there before the cleaning. The carpet was not very dirty but we felt it should be cleaned. Now, I'm sorry because we have splotches in the living room that had no stains before the cleaning. I don't know if it is where the protector was sprayed or what BUT.................I'm not happy with the appearance of the carpet and unfortunately will not recommend in the future.
Going green.
The workers were professional and informed us of what they will be doing and demonstrated a small area of what the equipment can do. The workers were not in hurry, but took their time to explain what they would be doing and note the areas that would take extra effort to clean--the high traffic area. At the completion of their work, it was notable the cleaning of the carpet. I have used Zerorez before and I will solicit their services again and will recommend them to others, which I've already done. Thank you greatly for doing a fantastic job on our carpet.
Just about everything. Rugs and carpets stay clean longer.
Service was performed in a business like manner. Quick and efficient. Made the carpet look brand new. Would recommend Zerorez to anyone.
Great job, carpet look beautiful!
Professionalism. Technician took time to show difficult areas. Quick drying. Carpet looks great.
Your techs are professional and hard working. My carpets dry quickly and remain clean. Zerorez offers great value!
My carpet looks brand new. Also had a great technician, Chad
None toxic, no smell clean very well
longer to dry than anticipated
Courteous and friendly service personnel. They were quick and efficient.
I enjoyed the services very much. Especially the service I received from Carlos,very mature and intelligent young man.
Carpet traffic areas thoroughly cleaned. Carpets dried as explained. Technician, Tobias, explained process, was timely, pleasant, and most important, was kind and gentle to my dog.
Max did a great job with cleaning and explaining the process. He was thourough and was willing to show how some of the other cleaning techiniques work like the tile cleaing process and the upholstery cleaning process. My next appointment will include some of the additional cleaning your company offers.
How clean you made my carpet
Very clean-- Great operator
The service is great. Very friendly and knowledgable technicians. The results are fabulous. The carpets are very clean and feel nice too. I like that there are no chemicals used in cleaning the carpets.
Professional, friendly staff, attentive to our family's needs. Great experience from start to finish.