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based on 84369 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Curtuous .
You did a great job cleaning my carpet. It wasn't soaked thorough and dried quickly. The last time it was cleaned it lasted a longer time than traditional carpet cleaning.
The finished look of the rugs. Also the fact that no chemicals were used . I am very pleased with service.
You were fast and efficient. The tec was great to work with and explained the process nicely.
The tech was very polite and knowledgible. He did a very job in a timely manner., The carpets look great- clean and soft. The couches look nice and clean.
No use of chemicals.
Everything gets really clean, staff is courteous and pleasant to have in the home.
Levi was WONDERFUL. He arrived right when he said he would and my carpet and tile look new! I was amazed at the difference and NO residue. I will definitely call again next time and have already raved to friends. Thanks.
The young man who did the work was so very professional - explained every thing he did and was so very neat and my carpets looked far better than ever cleanned before...
Very impressed with process & results as a first time client. I was even more impresses with the service tech you sent. He was courteous, professional, explained everything in great detail & performed like a professional.
good job and great service
The staff was professional and friendly and the carepts looked great when they were done!
My carpets came cleaner than I had anticipated. Ryan was very professional and answered all my questions. Will certainly use zerorez again and will recommend to anyone who inquires and some who don't.
The service was great and love that the product didn't leave any soapy residue.
The carpet is soft, no residue and the stains we thought were permanent are gone. The technician, Zach Watzke, was very knowledgable and friendly. He did a great job. We plan to use your service from now on and will recommend Zerorez to all our friends.
My carpets dried so fast. The tech zack even wiped up the water that the machine left on the kitchen floor where the carpet meets when he was all done. My tech was so nice (zack) BUT the true test will be to see how fast all the marks come back. So far so good. Best tech I have ever had, so nice and proffesional! and I have my capets cleaned 5ish times a year!
Both the product and serviceman did superior work!
The 2-man crew was highly professional, both in appearance and detail work. They did a thorough cleaning of my furniture and carpet, it could not have been done better! This is my 2nd time with Zerorez and I appreciate your service.
I like that it was water based and does not harm pets
No residue from soap products
Very professional and courteous service and the carpets look and feel great.
good job cleaning the carpet that was very dirty.
I do not feel enough vigor was applied to the pre-treatment of all the stains in my carpet. Sure, there were a lot of stains as this was a recent rental property prior to my purchase. MANY of the stains were successfully removed - especially the more 'obvious' stains. The less obvious stains were completely ignored and therefore, were VERY obious once the carpet dried. Overall, the carpet is in good condition and the area's that did not have stains, turned out great.
I took a can of high-traffic Resove and applied it to one of the existing spots in the carpet and I was able to successfully remove the stain. This tells me it wasn't pre-treated.
Its unfortunate that I have to re-treat the caret after paying $500 for a professional to do this for me. Either a refund of $119 or please, feel free to send a professional out to re-treat the still stained area's... that would make me happy.
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The technician and those on the phone were very informative about the carpet cleaning process and what to expect.
Service was available to me in an emergency! I don't expect this all the time, but my first time calling and had someone here to get BLUE toilet bowl cleaner our of my carpet and it's now gone is AMAZING!
Prompt, friendly, clean, honest. A very satisfied customer!
I like the idea of no soap residue.
not smelly and dries fast and clean
The serviceman were very prompt and extremely polite. They did a great job explaining about the product and how it works. I was very happy with the results and have already told my brother about it. I would definitely use your services again.
No chemicals