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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Natural products and our technician was thorough and pleasant.
Had to come twice to get it wright.
The process was very neat the only problem we would have is that due to our age---my husband is 84 and I am 77 ---we can't lift heavy furniture to move it out of the way for cleaning. So we would need someone to help with that.
NO STIFF CARPET WHEN DRIED. USED ZEROREZ IN PAST AND HAVE 110% SATISFIED BOTH TIMES.
The technician was very thorough , friendly and did an awesome job. he is truly an assest your company.
It's easy usually easy to arrange an appointment, and I am so thankful for the two hour window received prior to the service. I love the final results! The floors are so clean.
Made or home/carpet look fresh and new again. The service tech was super. We have given your name to three neighbors so far.
I like that you do not use soap. The technician was very neat and clean about his work. The carpet looks great when he is done.
No chemicals that will attract dirt. And Cody was very professional, as well as very nice, and did a very good job!
Gentleman who came to home to clean carpet was very nice and knowledgeable.
Clean and polite worker, Job was done well with courtesy for our house. Jonathan is an asset to your company and because of him I will continue to do business with you. First name removed
Great quick service!
Carpets were very clean. Service person was efficient and friendly.
Extremely efficient and thorough service. This is our second year to use Zerorez and we have been pleased both times. Also, the technicians are very polite, helpful, and nice.
more natural product
Prompt,courteous and good work
We first had you clean just prior to Thanksgiving. Unfortunately, the employees that came that day didn't do a very good job. They neglected to pre-treat the high traffic areas and the areas didn't get clean at all. However, when I let you know that I wasn't happy with the job they had done, you sent someone else out to clean it again. He was awesome. He agreed that they hadn't done a proper job and he went about setting it right. The carpet now looks amazing. He did a wonderful and professional job. I love that the carpet is soft instead of the rather "crunchy" feel that other cleaners leave on the carpet. I appreciate that nobody ever tried to make excuses for the original job. Very professional. Yes, I will use you again. And, I will recommend you to other family and friends. Thanks for a job well done.
It did a very good job without using harsh chemicals and the clean-up was very easy.
Well, the man who cleaned our carpet was VERY nice and friendly - so no complaints there. Our carpet now has areas of different colors all over it ...it was very dirty and now some parts are nice and clean but other places there are darker shades when you look at it from the side. It a shame because I thought I'd found the magic carpet cleaner when I heard about Zerores.
We've had other companies clean other carpets and never had these different shades. In fact we even did the cleaning ourselves and never had these different shades of colors. You asked - so I answered.
Nothing. Very satisfied with service. Very professional, thorough and speedy.
Your service was great. We were surprised by your rates. They were higher than we expected.
We were so impressed by how clean the carpet came. It is 12 years old and is in good shape however the travel areas were very dirty. The carpet looks practically new.
We will be calling again in the spring to clean the bedrooms!! You are the best and will recommend you to everyone!
They work very fast, and do a very very good job. Also, if they have any concerns about what you are having done, they make them clear from the very beginning. =)
Great advice about my floors , on time , The hole thing was great . and the floors look better than when we moved in. We will use again than you.
Detergent and chemical free.
The carpets look very nice, it took a while for my steps to dry.
Wonderful as usual!!!!
Friendly and professional techs.
Liked the water filtration system and my tile looks awesome..
It dried very quickly and there was no residue feeling from chemicals. It also smelled very clean.