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based on 84373 ratings.
What our clients think of us!
The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.
Service has always been excellent and we have always been very pleased with the results.
Wally did a great job. He was running behind but he didn't just rush through. He made sure he did the job right.
not real impressed with the cleaning process. i guess it takes soaps to clean, i dont think my "high traffic" areas were out of the ordinary but maybe.
very good
No Chemicals! Excellent service. The only cleaning service we use.
Thanks again,
Kirk Havermahl President
Tested Best Products,Inc.
Dried quickly no odor and most of all the employees. I think his name was Eric. Explained everything he did. He also informed me of a broken tile that I forgot to mention to him. I had spilled red finger nail polish on the tile 8 years ago and he almost got all of it up in the grout. It took a few calls before I could schedule a appt because I was continuous told your company doesn't travel too Wittmann even after I out offered to pay extra. Happy holidays to you and tours. I know we will with how clean my house looks. Thank you. First name removed
Technician was very knowledgeable, informative, attentive to my concerns. He worked his magic on my very old carpets and they look like they are brand new.
Your staff were very polite and helpful. Also quick and efficient. Did a great job
Waller educated me on the process.
My carpets looks like new again without the stiffness they would normally feel after being cleaned.
Safe.
The service man was very personable and worked hard. He did a great job and my floors and carpet look great.
the result
Nothing. Your employee did a good job.
The fact that there are no soaps and chemicals used.
Seems to do a good job of cleaning and the people are very professional.
the young man that did the work was very pleasant and eager to please and did a very good job!!!!
I like the no soap/chemical aspect of the service. The high traffic area still looks a little dingier than the rest, but that is probably because the carpet has not been cleaned for 5 years--would you agree?
1. Pet stains remain highly visible in living room.
2. Invoice #22252 is incorrect. Check #2493 was in the amount of $193.00. I have called twice to have Zerorez correct the invoice amount and resend to my attention. At this date, corrected invoice has NOT been received.
Carpets and tile floor was left very wet, and took almost 2 days before they were dry. Some of the carpet areas did not come clean, but we were told that it was due to wear on the surface, and not soil, that would not get any better then it was, even though the carpets were only 4 years old. Some areas under the beds were also not cleaned, which we had expected would be cleaned and should not have needed any of the furniture moved.
I was very pleased with how nice my carpets turned out. The young man that came to our home by the name of Josh was so professional and did a wonderful job. I could really see a big difference on how clean my carpets are now. I will highly recommend your company tp my family and friends.
The tech that came to our house was very nice and we felt very comfortable with him. He got out some wax that was on our carpet and I was very happy with that. I also was happy with the entire carpet and knowing that my one year old grandson could crawl around on it without any worry of chemicals being left on the arpet. I was very pleased by the service and would definately recommend you to my friends. Thank you for a wonderful job done!
The tech did not clean up the tile adjacent to the carpet that was cleaned. There was a large amount of water accumulated on the tile. Also, it would have been good to use corner protectors when snaking the corrugated hose throughout the house.
The second technician said he could not improve upon what the first techician did, even though he said the grout does not look clean. I used a white terry cloth towel to show him I could wipe dirt from the grout with a little elbow grease. Still disappointed in the outcome.
I am very impressed with your carpet cleaning . It has removed more of my stains that anybody else!!!
Prompt, courteous, professional service. Results as advertised ... clean carpet with no residue!
GOOD SERVICE
The gentleman who cleaned my carpet was polite, kind and did a wonderful job. He explained things to me before he started and was very honest.
professional manner of tech. personality
Brian Hamilton was very professional in axplaining hi service. Very courteous young man.