Zerorez Phoenix
1431 West Harvard Avenue
Gilbert
AZ 85233
United States

Average rating: 9.3 out of 10 based on 84375 ratings.

What our clients think of us!

The following comments were submitted by our customers when asked to provide feedback on our service. In the interest of transparency, we present these comments as provided except that personally identifiable information has been hidden unless the reviewer has requested their full name be included with the review. No unfavorable comments have been removed.

Report a concern   December 30, 2012 — Rated 2 out of 10 by E.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

I believe that the technician could have gone over some of the "heavy" wear areas one more time. If you could return to my home and redo some of the "heavy traffic" areas, then I would recommend your service.
Bless you,
Mr. Last name removed MA-ED

Report a concern   December 29, 2012 — Rated 10 out of 10 by Bruce Walag Zerorez Phoenix
What do you like about our products and services?

Your service tech was friendly and knowledgable about our floors. He was very efficient and our floors look amazing! It also took less than an hour to dry. Loved everything!

Report a concern   December 29, 2012 — Rated 9 out of 10 by J.B. Zerorez Phoenix
What do you like about our products and services?

Your technician was very polite & professional

Report a concern   December 29, 2012 — Rated 9 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Natural and chemical free.

Report a concern   December 29, 2012 — Rated 10 out of 10 by S.S. Zerorez Phoenix
What do you like about our products and services?

No residue and it stays cleaner longer

Report a concern   December 29, 2012 — Rated 10 out of 10 by Karen Johnson Zerorez Phoenix
What do you like about our products and services?

Punctual service, reasonable rates and beautiful clean carpets!

Report a concern   December 29, 2012 — Rated 7 out of 10 by B.M. Zerorez Phoenix
What could we do to improve?

We had to have you back to rework an area, which you did at no charge. I appreciate that, it could have been avoided if the original person spent a little more time on the problem area.

Report a concern   December 29, 2012 — Rated 8 out of 10 by L.L. Zerorez Phoenix
What could we do to improve?

You always do a great job but I only had traffic areas done in 5 rooms and the costs is so high.

Report a concern   December 29, 2012 — Rated 10 out of 10 by L.L. Zerorez Phoenix
What do you like about our products and services?

Johnathan was so polite and helpful . I also love how everything turned out . I tell everyone about you guys but what
Makes your company are the people working for you . You can have a great product but if your people aren't good I wouldn't use you . I'm very impressed. I can't say enough how wonderful Jonathan was
Thank you

Report a concern   December 28, 2012 — Rated 10 out of 10 by J.S. Zerorez Phoenix
What do you like about our products and services?

Your tech, Casey, was fantastic. The product worked great. Our tile and grout look awesome and smelled great.

Report a concern   December 28, 2012 — Rated 10 out of 10 by B.R. Zerorez Phoenix
What do you like about our products and services?

I like the people who represent your company when in our home and I like the quality of the final product when completed.

Report a concern   December 28, 2012 — Rated 9 out of 10 by R.F. Zerorez Phoenix
What do you like about our products and services?

My carpets turned out soft and clean. Even the 16 year old carpet turned out nice.

Report a concern   December 28, 2012 — Rated 10 out of 10 by D.S. Zerorez Phoenix
What do you like about our products and services?

Overall I am very satisfied, however the tech ran out of spot treatment on the last room and was not able to get all the spots. :(

Report a concern   December 28, 2012 — Rated 9 out of 10 by Alana Dorsey Zerorez Phoenix
What do you like about our products and services?

carpets are clean and not crunchy

Report a concern   December 28, 2012 — Rated 10 out of 10 by Lesley Kotlarz Zerorez Phoenix
What do you like about our products and services?

the technician was very professional and helped answer all of my questions. The product that I purchased has already come in handy and is awesome.

Report a concern   December 28, 2012 — Rated 9 out of 10 by S.C. Zerorez Phoenix
What do you like about our products and services?

On time, professional, courteous , informative workers and my carpet looks great.

Report a concern   December 28, 2012 — Rated 10 out of 10 by D.P. Zerorez Phoenix
What do you like about our products and services?

Had our tile cleaned and sealed and still looks amazing w/just damp mopping.

Report a concern   December 28, 2012 — Rated 10 out of 10 by Gene Gallaspy Zerorez Phoenix
What do you like about our products and services?

Fast, courteous and very good

Report a concern   December 28, 2012 — Rated 8 out of 10 by B.D. Zerorez Phoenix
What could we do to improve?

Help senior women move furniture!

Report a concern   December 28, 2012 — Rated 10 out of 10 by C.T.S. Zerorez Phoenix
What do you like about our products and services?

Pet and child safe, does a terrific job, we get a jug and use it for daily cleaning of many
home items.

Report a concern   December 28, 2012 — Rated 10 out of 10 by S.M. Zerorez Phoenix
What do you like about our products and services?

Excellent job,carpets look great. Dried quickly...huge plus!

Report a concern   December 28, 2012 — Rated 10 out of 10 by M.S. Zerorez Phoenix
What do you like about our products and services?

Yesterday my carpets were very professionally and thoroughly cleaned. After the carpeting dried, there were no returning spots that happens when carpets are not properly done.Will be using Zerorez again to clean my two oriental rugs.

Report a concern   December 28, 2012 — Rated 10 out of 10 by E.E. Zerorez Phoenix
What do you like about our products and services?

Your service representatives did an excellent job considering the mess that my carpet was in. They explained what they could accomplish and their manner was most professional.

Report a concern   December 27, 2012 — Rated 10 out of 10 by C.V. Zerorez Phoenix
What do you like about our products and services?

Green

Report a concern   December 27, 2012 — Rated 10 out of 10 by Boyd Mckittrick Zerorez Phoenix
What do you like about our products and services?

Everything!!!!!!!!!!!!!!!!!!!!!!!

Report a concern   December 27, 2012 — Rated 10 out of 10 by T.L. Zerorez Phoenix
What do you like about our products and services?

The results are wonderful.

Report a concern   December 27, 2012 — Rated 2 out of 10 by D.O.K.H. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

It is a long story - if you truly want to hear you may call me at Phone number removed.

Report a concern   December 27, 2012 — Rated 10 out of 10 by Kathy Heinzeroth Zerorez Phoenix
What do you like about our products and services?

Did wonders for my tile floors

Report a concern   December 27, 2012 — Rated 5 out of 10 by J.Y. Zerorez Phoenix
How did we disappoint you and what can we do to make things right?

We were very pleased overall with the service, however, A LARGE SPOT HAS RESURFACED. WE PAID EXTRA FOR SPOT TREATMENT. THIS DOES NOT PLEASE US.

Report a concern   December 27, 2012 — Rated 9 out of 10 by D.D. Zerorez Phoenix
What do you like about our products and services?

Carpets looked great after cleaning.


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