What our clients think of us!

free of chemicals, friendly staff, quality of carpet being cleaned.

Professional, punctual, little chemical smell, floors look great

professional service

Carpet dried quickly, tech was very efficient, no smell and no crunchy carpet under my feet when it dried!

Very nice and the services was very good.

Service was high quality, friendly and professional.

Awesome!!!!!!!

Fast, easy, friendly, and great rates!

Let me begin by saying the ZEROREZ associate was prompt, professional,thorough, & pleasant. It's important to me that you are aware that he is a good representative of your company. My appointment was @ 8am on Saturday. I was told my carpet would be dry in approximately six hours. It is nearly 7:45pm on Sunday, and I've yet to be able to move back any furniture due to the remaining moisture in the carpet. It's not that the entire rooms are still wet, but there are areas in which I'm certain the wetness would wick, and therefore damage, anything placed upon it.
As far as making things right with me, I'll leave it up to you to suggest how best to rectify the situation.
Thank you,
Julie Last name removed

everything

My rugs look great and Andrew was terrific. The productmI bought I can use for many things. :-)

service was great. Rep was on time and very courteous. Carpets and furniture lok great

products and service were both excellent

carpets dry in a reasonable amount of time & are soft when dry.

It works great! very guud job on our floors.

Good customer service however even after second cleaning still odor on 2 yr old carpet technician adv it was in the pad and could not be cleaned. It was nice to see your dedication to customer service. Sadly I would not refer zero Rez because original problem that prompted the service still exists,

My carpet was not soaked with soapy water and it dried really fast.

Everything! My technician was great!

Hard worker, on time, great job.

Great communication. When I called to schedule my appointment while away from home, there was email waiting for me when I arrived back at the house stating the date of service. Isaac called when he was on his way and was ready to roll a little before our scheduled time. I will definitely call again when it is time for carpet cleaning. Carpets look like new, without any chemical smell or soap residue. First name removed

Your advertisement is very deceiving. The sale price does not include a large area so consequently the price was much higher than advertised. That was very disappointing.

Technician was very professional and did a very good job of cleaning up afterwards and protecting our furnishings and other flooring. They were running a little late and the office kept us updated as to the time of arrival.

On time, professional, price was actually less than quoted on phone, and most of all the carpets look great!

The timing was off and I understand it was a mechanical problem but we ended up waiting all day. The tech did a great job and did take $35 off. We had an 11-1 appt and he finally came at 5. We were updated but it still didn't allow us to do the things we had planned to do in the afternoon and evening. I even ended up having to order dinner in because I couldn't be in the kitchen while he was cleaning. I might try again since the rug and floors came out so good but hate having to ruin a whole day.

I like that it didn't smell like chemicals.

Very clean. You are fortunate to have Joe as your employee

I am not sure about the product yet, It seems OK. But your service person was the best. Answered all the questions, set up proper to do the work. We we came home everthing was clean. ETC.

No residue and it looks great.

Non toxic

floors look great and everyone I dealt with was courteous and professional